Patient Care Medical Reviews 

Dear Patient Care Medical ~
The reason that PC Medical has my Catheter business is because I received such XLNT and perfect all-around Customer Service without delay from your Consultant Chase Jennings !!
I live in a Retirement Community with 2500 Retirees and will advertise CURE Medical and Chase Jennings to our Pharmacy and our Medical Center and all my friends here in need of your great Services !!
It is a pleasure to work with Patient Care Medical and especially your Consultant Chase Jennings !!

Thank You + God Bless !!
Hannelore Westphal
ShellPoint.org

As the owner of two Adult Foster Homes I have struggled to get my residents needs met with the other supplier we had been using.
Nick was both EXTREMELY helpful AND sent a partial shipment immediately to SERVE the client!
GREAT service and I WILL be referring other AFH's to this company!

Thankfully I was rescued by Lara at Patient Care Medical from another supplier who did not have my best interests at heart. I am a Medicare patient, was having trouble with infections and was caught short on supplies. Lara couldn't have been more helpful. She really went to bat for me in obtaining samples and setting me up with a much better infection-preventing product. She's knowledgable, responsive and her communication with my doctor's office was great. I am very happy to have made the switch to Patient Care Medical.

Excellent service

Cynthia Fitzpatrick provided superior customer service from Patient Care Medical. We had four medical supply companies competing to supply me with catheters but we went with Cynthia. She went above and beyond our expectations and because of that we choose Patient Care Medical to be our supplier. Cynthia is an excellent customer service consultant. We highly recommend Cynthia! :)

Had amazing service by Beth and Pasley. They were very informative and genuinely looking to meet the urological needs and best interest for my husband's catheter supplies. I received an e-mail with the tracking information and their contact numbers in case I needed them or for future reference. The supplies arrived the very next day.

Aaron is professional and thorough in his exchanges with me.

David R. Bouck

Excellent customer service. Friendly and helpful staff.Excellent products shipped on time, every time.

Excellent customer service. Wonderful voice
Very calming

Lara was able to help me find which catheter would be best for me. She was very attentive to my needs, which made the process seamless. Thanks for all of your help so far

Lara Stewart helped me, She's so kind and she is very professional.

I was given 30 samples (extremely generous amount ) of a type of intermittent catheter to try. A week after I started using my first 90 day supply, I experience a problem with the catheters that was going to make it nearly impossible to use them.

While using the 90 samples for 6 days, everything was going great. Inserting the catheters into the urethral track was easy and the removal of the catheters from the urethral track was easy. Once I received my 90 day supply, I got about another six days into using them before I started to experience difficulty in removing them from my urethra. Days 7-9 it was getting moderately difficult. There was a considerable amount of friction pulling them out. Inserting them was still very smooth. From day 10, the catheters were almost glued in my urethral track. It was extremely difficult to pull them out. I was worried about doing damage to the urethral track.

When I spoke to Laura Stewart about my problem she quickly set up sending me a replacement 90 day supply of the catheter I was previously using for a year. I receive them the very next day!

The previous vendor I was using would not take Catheters (that they supplied) back when I experienced a problem. They offered no help. I was stuck with the catheters that they provided me.

Laura was the first person that I spoke to from at least six vendors over five years that knew anything about the Catheters we were discussing. The way she spoke about the product, it almost seemed like she used them herself.

There were a few other minor things Laura did for me prior to setting up that first 90 day supply. I can’t remember them right this minute. But the one thing she did for me that I discussed in this review is huge!

D Blasche

VERY POLITE , HELPFUL AND FRIENDLY. GOT THE JOB DONE .

I was given excellent service from patient care medical. Stacy took the time to educate me about the different samples of catheters, she worked with me until I found the right one I was comfortable with. Thank you patient care medical!

I appreciate Patient Care Medical and Chase for taking care of my catheter needs!

When I called in to get more information on catheters since I am new to it, Bess was attentive and patient with my concerns. I really appreciate her help. Great customer service from Patient Care Medical!