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Patient Care Medical Reviews 

138
•
TrustScore 5 out of 5

4.9

Home Health Care Service
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Rated 5 out of 5 stars

I feel fortunate to have made a completely random call to your company and reaching Chase . I explained my situation to him and he told me “no problem” , we’ll be glad to be your new catheter company”... See more

Rated 5 out of 5 stars

Cynthia is a most caring professional. Always attentive to my the patient's needs. She strives to deliver confidence that all will be taken care. Everything she promises, happens. I have never been ou... See more

Company replied

Rated 5 out of 5 stars

Lara knows her industry so well that after a phone conversation she immediately knew which catheters would work for my dad and she was 100% right. She’s the first person in two years that explained w... See more

Rated 5 out of 5 stars

I have always said that I appreciate this company and the last few months have been so much better! Keeping in touch via email is easier for me and I still like having a record of any conversatio... See more

Company details

  1. Home Health Care Service
  2. Pharmacy

Written by the company

Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use. Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you! Features of the program include: “No hassle” ordering and monthly or quarterly auto-ship re-orders Your own personal Customer Care Representative Free and discreet shipping We work with your physician to ensure you’re receiving the right product for your needs We handle everything including billing to your insurance Is your co-pay causing a financial burden? We may be able to eliminate it Overnight shipping of emergency catheters

Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A Blessing

I've had the best experience with the help i received from this company. I normally don't fill out survey's or rating forms. However,
The consultant that helped me. Mrs. Stacy W. was most helpful and a professional when It came to the types of catheters I needed. Before my information could be verified, She was able to set me up with Emergency Catheters before my order was placed. She also helped me with same day delivery because she knew the urgent situation I was in. A True Blessing. Thank You so so much Stacy.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

I have no qualms about the company

I have no qualms about the company. They're really good at making sure you have the supplies you need and if you're low before it's time to resupply they'll send some to hold you over.
All in all they're a 10\10.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Overall rating excellent but do have a…

Overall rating excellent but do have a suggestion: In the past have received shipments without any shipping invoice inside boxes....have been informed shipments are in route and then items lost in transit.....would be good if customers always receive shipping invoices and tracking numbers.

August 1, 2019
Unprompted review
Rated 5 out of 5 stars

Good service

July 26, 2019
Unprompted review
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Reply from Patient Care Medical

Ilya:

Thank you very much for updating your review, it is sincerely appreciated.

Dennis
Co-Owner

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