Patient Care Medical Reviews 

Chase did a extremely good job of talking with me about my order and I am expecting samples of a different catheter that may help me better in the future

Don't. Change anything always a pleasant experience

Knowledgeable, kind and considerate service

Anthony was tremendous help. Unbureaucratic, patient & extremely fast.

Very reliable company with wonderful patient care. I’ve had several suppliers over the years and this is by far the best in every way!!

Laura is extremely caring and helpful. Because of her kindness and competence, we switched to Patient Care Medical from another supplier. And she took care of all the details.

The doctors at Patient Care Medical have been totally capable in every situation and problem for me and for my husband. They are quick to name and refer to other professionals who may be needed. I found the staff to be courteous and helpful at all times.

Fantastic service! Best I've ever had

We have been a customer of Patient Medical for a number of years. All of the Representatives are knowledgeable,
efficient and communicate well on any request or need. We have NEVER been disappointed with their service.

The people are very friendly and just can’t do enough for you when they are trying to get your business but I was very upset when order time came and all of a sudden they were not going to be able to fill my script as we had spent several months talking about because of cost to them. I lost faith in them very quickly because the whole time we were talking it was “no problem-what ever you need we can get for you” and them the day they were due to ship they can’t fulfill my order and want me to take less. I called the manufacturer of the catheter that I was changing to so I could make sure I had not made a mistake and they told me they had just talked with them a week before and everything was fine. I had feeling like I can’t trust someone and I have no idea why they did this. I did get my order but it has left me with a bad feeling about this company. I get 3 months of products at a time and I may start looking for another middle man to buy from.

I have repeatedly experienced kind, courteous, & professional catheter service from each of the three people with whom I have interacted. I have been involved in healthcare since 1976, assigned to every role from nurse’s aide, RN, Assistant VP for nursing, & eventually to CEO of a multi- hospital & clinic system that included 1100 inpatient beds & 28 offsite clinics. As a veteran health care clinician & executive, I can honestly say the staff of Patient Care Medical consistently makes me feel that I am their most important patient! Earl B. RN, MSN, MBA, FNP, PNP

I get everything I need and fast delivery. im very happy

Excellent, dependable and on time

Chase Jennings has been a pleasure to work with and a true advocate for the patient

Cynthia has been more helpful than anyone I have ever dealt with regarding catheters... life saver

Patient Care Medical is 5 star a for me!!!They call me about product needs in advance of shipping date , as to NEVER run out. Every call has been curtious and handled with professional plus a pleasant, personable staff member. I continually feel important as a customer , never rushing me thru the conversation, always providing an answer if needed, and verifying product order details carfully.
The shipment has never been incorrect or late.
I have used other companies and always had a problem with late deliveries or incorrect product, sometimes not receiving a call to ship, or I was always calling them for product. PCM takes the uncomfortable heath issue away for me with great customer service and the caring staff!!

Thank you!!

These people are always on time, anticipating my needs and delivering well in advance of those needs.

The products they use are exactly what you expect upon order as well as delivery time. I have never had a problem with their product. It is the personal in customer service that are the issue with this company. Not only do they misinform you about your insurance, they treat you horribly as a client. They are down right rude. Luckily, I can use my insurance advocate to deal with them as I cannot manage the way they treat me when I call in for information.