MicroGenDX Reviews 346

Very easy instructions to follow.

Still waiting for results. Logged in and my account could not be found. Not very promising

I called customer service to get my results and the technologist was polite and immediately helped me get the results sent to me within minutes. Every step of the process was smooth. I feel very reassured.

Ex FC CD CD I ordered 2 test kits
Originally but Dr would not sign off. Then she decided to sign it. Unfortunately I’m the interim of getting a test I ordered all this natural stuff and was working so I stopped to get it to leak again THEM I CAME DOWN WITH THE FLU AND NEEDED ANTIBIOTICS WHICH ALWAYS CLEAR MY SKIn UP FOR MONTHS ON END. So knowing my body was not gonna produce the leaking wound any time in the near future I called and explained

This test is very expensive with no gurantees. I have been waitting for over a week. Whiles my health continue to deteriorate

I dont know where to start with telling you how these tests will save a life. I kept running into hurdles with multiple visits to the doctor, er with sickness for over a year. I had sepsis with a long hospital stay. Microgendx test along with other tests were able help. I was so impressed with test results I purchased a test for my father. He is 81 and had a lung infection and doctor kept giving him antibiotics broad spectrum which was making him worse. He could hardly talk, took test results to doctor as had a fungal lung infection that took his voice. After 2 days of proper treatment he is starting to get his voice back, well worth the money and than some

I never got my package from you guys. I spent $279 and never got it. So I'd to get it orva refund. Thank you

MicrogenDX testing has been a total game changer in detecting my chronic UTI’s. So thankful it tells me the antibiotic that will work on my bacteria too.

Great company!
The results came within the time frame as promised.
The results and accompanying information was more accurate than I could get at a doctors office and key to my recovery.
The customer service answered my inquires quickly and fairly.
I would definitely use them again.

Analyzed and gave me a accurate makeup of the sample I sent in.

Life saving test. Without Microgen I wouldn't be here to tell the story.

Great customer service.

Once I made the purchase customer service ignored my inquiry.

I sent my results out immediately from Chicago and it took 2 days before it made it to the testing lab in Texas. During this time bacteria could be growing leading to inaccurate results. Then I finally see my results are ready but when I clicked on the link there was nothing available. I called and they told me something happened at the lab where they had to rerun my results which then made me question the validity and accuracy. I spent $400 for this and it should've been a smoother process. I take the results to 3 different doctors who then also question how valid the results even are. The microgen results showed a high bacteria count but 2 urine tests and even culture tests provided by doctors showed negative. So much for 400 down the drain.

I found the Costco customer service rep to be very knowledgeable patient and willing to answer any questions.

I have suffered with chronic prostatitis for over two years. I kept telling my urologist that something is wrong. They only do testing the old-fashioned way with a cultural dish which came back negative. I decided to call MicroGenDX who does DNA testing and they found a bacterial load of 65% with one bacteria and 31% with another type of bacteria. I would highly recommend MicroGenDX to friends and family who may have health challenges but can’t seem to find answer's. I want to thank MicroGenDX for their excellent service and providing solutions for complicated cases like myself.

You test accurately and quickly for 1000's of bacteria, fungi etc in the urine. You are fairly inexpensive for such extensive testing. Patients are also given what the antibiotics are antidotes for their problem are and if there is any antibiotic resistance found. The test kit arrives within a couple days, is very easy to take, and mail back. One can also quickly get a tech. in person on the line right away if there are questions. Results are posted quickly on line and easy to read.

the kit takes a while to get home using the standard shipping method; the kit is also very pricey, especially given that for those facing issues with UTIs for example, we need to order more than once. It would be good if they could offer some sort of discount for recurring customers. im considering not ordering anymore given the price.

After continually getting urine culture’s that read mixed flora repeat if clinical concern after textbook collection technique this test was truly a life savor for my husband. Helped infectious disease treat specifically. Highly recommend.

I know I have an active staph infection and this came up with nothing on that. So I’m not confident in the results.