Patio Black Spot Removal Co LTD  Reviews 3,422

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in removing black spots and restoring surfaces to their original condition, often exceeding expectations. People also highlight the high quality of the products and the excellent delivery service, noting quick arrivals and clear instructions. The service provided by the company is frequently described as exceptional, with many consumers appreciating the professionalism and efficiency of the staff. However, some customers were dissatisfied with the delivery service, reporting issues with items not arriving or being redirected without notification. A few people also felt the product did not fully remove black spots in all cases, or that it smelled strongly of bleach.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers found the product effective, with some... See more

Quality

Consumers generally express high satisfaction with the product's quality, noting its effectiveness in... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

User experience

Users describe positive interactions with the product's user experience. Many reviewers highlight the ease of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Black Spot Removal Company has a great range of products available for the horrible 'blackspot' which blights our patios, terraces and steps. We have always used the Remover for natural stone, w... See more

Rated 5 out of 5 stars

Product arrived quickly. It's easy to apply with a Hozelok 5l sprayer but it ruins shoes and trousers so wear ones you don't care about. It works very quickly but some algae or white spots need a blas... See more

Company replied

Rated 5 out of 5 stars

Really awful patio which l thought l would have to replace. Black spot removal used, hey presto back to its original condition. After first application l could see the stones changing colour in the fi... See more

Company replied

Rated 5 out of 5 stars

This product does what it says on the carton and removes Black Spot more effectively than any of other products tried. Easy to use and easy to repeat on very difficult stains. Easy to order and effect... See more


Company details

  1. Cleaning Products Supplier

Information provided by various external sources

The Patio Black Spot Removal Company Ltd was established to provide a specific answer to a specific question... “How do you remove those hideous black spots from your garden patios and pathways?” Answer: Use our two-part Patio Black Spot Removal system! With 35 years of experience in the stone cleaning and restoration industry, The Patio Black Spot Removal Co Ltd specifically formulated the 'Patio Black Spot Remover' to restore the original colour of your stonework, resolving this problem once and for all.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Patio Black Spot Remover did exactly…

Patio Black Spot Remover did exactly what it said it would do, patio looks like new,and company and staff were very friendly and helpful thank you.

January 30, 2026
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Allan

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Our patio had been down for 10 yrs…

Our patio had been down for 10 yrs plus, andhad been somewhat neglected, with an occassional power wash! We have used your patio black spot remover over the last couple of weeks, with the better weather, and the results have been spectacular! Has come up like new. Wish I had taken a before and after photo. Will now use your blackspot preventer regularly to hopefully keep it looking pristine. Thank you.
Fergus Mackenzie

January 30, 2026
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Reply from Patio Black Spot Removal Co LTD

Dear Fergus

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

An incredible product

An incredible product. My patio looks like new.It was delivered the day after ordering, with no delivery charges, it’s easy to apply and "does what it says on the tin”. No damage to grass, plants etc., and a complete clearance of all the black spot plus a return to the original stone colours. Absolutely amazing, so much so that I immediately ordered more to treat another area and am now recommending it to all my friends who have a similar problem. Very highly recommended.

March 10, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Dear Peter

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Amazing product

Amazing product, Like magic you can see the difference immediately

February 24, 2026
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Reply from Patio Black Spot Removal Co LTD

Dear Melinda

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Good as new

This is a great product, was so pleased with the results

March 12, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Dear Christopher

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Fantastic delivery to Italy

Fantastic delivery to Italy
I have not used this item yet as it in readiness for the swimming pool area ..sandstone which needs a face lift . I will let you know when I have experienced the black spot removal 👍👍👍👍👍👍❤️

February 19, 2026
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Reply from Patio Black Spot Removal Co LTD

Dear Linda

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the service.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, and the product did exactly as described. I could see the change within 15 minutes, and after two hours I jet washed it off and the patio is now spotless. Good as new. Before, it was covered in green algae. The porcelain looks as good as new now.

March 7, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Dear Steven

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 1 out of 5 stars

Works but ridiculously expensive. Buy Sodium Hypochlorite elsewhere

It cleaned my patio very well but it was horrendously expensive. It cost me £45 for 4 litres (i.e. over £11 per litre) and looking at the ingredients I can see that it is just Sodium Hypochlorite. You can get Sodium Hypochlorite off Amazon for £1.70 per litre. I feel like a right idiot.

February 17, 2026
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Reply from Patio Black Spot Removal Co LTD

Hi Arinda, thanks for taking the time to leave us a review. We're pleased to hear the product worked for you. Considering this, we thought you would be happier with the purchase of this product. Patio Black Spot Removers active ingredient is sodium but contains a blend of surfactants & copper to help the product sink into the stone and work as well as it does. If it were simple to manufacture, all patio cleaners would sell a similar formula. You will notice most other cleaners also contain this active ingredient, but don't perform as well.
We recommend using the Patio Black Spot Remover in 11-12 months time to keep the patio spotless.
Kind Regards,
Patio Black Spot Removal CO LTD

Rated 5 out of 5 stars

Patio Black Spot Remover and preventer

Web Site very easy to use, especially choice in container size. Delivery on time today. Would recommend Patio Black spot Removal Co to anyone. Alan

March 9, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Dear Alan

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

This is pure magic

Fantastic product. I’d spent 4 hours jet washing my patio and got rid of green mould but was disappointed it was still grey and had loads of black spot algae that the jet washing couldn’t get rid of. So ordered the black spot remover. Soooo simple to use. Sprayed it on 50sqm in about 10 mins. Left it for 2 hours and then hosed off. Patio now looks literally brand new. Zero black spots and the patios original colour has been recovered. It’s a little pricey but you get what you pay for. This is simply magic. Recommended to my friend who has also purchased.

March 8, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Dear Lee

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 1 out of 5 stars

Not yet received the product.

I can't write a review of a product I have not received. I still have not had a delivery of this item, despite the money being taken from my account on 2 March.

March 8, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Hi Lesley, thanks for taking the time to leave us a review. We sent you an email on Friday afternoon apologizing for the delay due to the parcel being lost in transit. A replacement was sent out on Friday and will be with you tomorrow between 9:55am - 11:55am.

Regards,
Patio Black Spot Removal CO LTD

Rated 1 out of 5 stars

I have yet to be able to open the…

I have yet to be able to open the container……elderly user…..!

March 6, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Hi Diana, thanks for your email. We're sorry to hear you've been unable to open the lid. Due to regulations, the product must be sold with a child-resistant security cap. We hope a neighbour or relative can help you open the product so you can see how well it works.

Regards,
Patio Black Spot Removal CO LTD

Rated 5 out of 5 stars

Product really works well

Helpful staff on phone, speedy delivery, clear instructions & informative website, and most important of all fantastic results!
What more can I say, I only wish I'd invested in this treatment sooner.

March 4, 2026
Unprompted review
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Reply from Patio Black Spot Removal Co LTD

Dear Liz

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 4 out of 5 stars

Worked well but will still need a…

Worked well but will still need a second go so quite expensive

February 8, 2026
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Reply from Patio Black Spot Removal Co LTD

Dear Francis

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Really awful patio which l thought l…

Really awful patio which l thought l would have to replace. Black spot removal used, hey presto back to its original condition. After first application l could see the stones changing colour in the first 15 /20 mins. Second application was on the stubborn areas although not many and now my patio is just superb. Follow the instructions and it works!

February 4, 2026
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Reply from Patio Black Spot Removal Co LTD

Dear Lorraine

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Easy and very successful

This was very easy to apply and you could see results in minutes.

February 23, 2026
Unprompted review
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Peter

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 4 out of 5 stars

Fairly easy to mix up and spray on my…

Fairly easy to mix up and spray on my patio.

Expensive but works well

January 30, 2026
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Peter

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Wonderful, trustworthy company

So pleased we found this company, transformed our house, the York stone patio was black, my husband was a little sceptical about it, but the difference it has made is amazing we can now see the lovely colours of the stone. Very friendly and professional company.

October 9, 2025
Unprompted review
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Li

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Arrived quickly and wondrous product

Arrived quickly and wondrous product! It has brought our Indian stone back to life. We did have to repeat treatment in a few areas but unsurprising as we were unable to pressure wash at all in 2025 due to the hosepipe ban. Customer service after an order went missing in transit was superb. Would recommend both the product and the company 😁

January 29, 2026
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Reply from Patio Black Spot Removal Co LTD

Dear Angela

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

Rated 5 out of 5 stars

Excellent product

Delivery was very quick. Product works extremely well.

January 26, 2026
Patio Black Spot Removal Co LTD  logo

Reply from Patio Black Spot Removal Co LTD

Dear Steve

Thank you for taking the time to leave us this review.
Your feedback is greatly appreciated.

We are delighted to hear that you are happy with the product and results.

If we can be of any further assistance or you would like to give any feedback on how to improve the service furthermore please contact us directly.

Many thanks

The PBSR Team

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