I ordered a patio umbrella April 21st if 2021. I got a confirmation of my order by email. But then never heard from them. So I called after 3 weeks and after 7 weeks - each time they said I should get... See more
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See what reviewers are saying
WORST CUSTOMER SERVICE EVER!!! This company will NOT inform you if your order is delayed and if you have the "pleasure" to speak to David the manager, brace yourself for the most obnoxious, rude an... See more
I was just going through old emails and discovered that I had been remiss in reviewing Patio Depot (not The Patio Depot). We ordered two patio chairs July 29th, 2020. Without question, this was the w... See more
I own an estate rental in Palm Springs with 8 bedrooms. I’m very picky and expect Hotel Quality Plus. These are beautiful. Nicer than I expected. Excellent coloring, mod design but very corre... See more
Company details
Information provided by various external sources
Our Company focuses in delivering top of the line products to our customers with an exceptional customer support to make your patio look and feel like your personal sanctuary.
Contact info
5042 Wilshire Blvd, 90036, Los Angeles, United States
- 1-800-293-0150
- sales@patiodepot.com
- patiodepot.com
Had a problem with the cranking…
Had a problem with the cranking mechanism in a patio umbrella. Warranty was honored promptly and with no hassles.
Great purchase,
I purchased the umbrella not realizing it really does require the four pack base to keep it from toppling over. It is very large 10x10 and requires a heavy base to keep it up. When I called they were very accommodating and sent the base quickly. Once I received and filled with water the umbrella stood straight. It was a great addition to my patio. The company was very easy to work with and sent the items quickly right to my doorstep!
Bought a patio umbrella and it broke…
Bought a patio umbrella and it broke within the first week. For the price I paid (over $400 with recommended base) this was of poor quality. The base was not the correct size for this umbrella and it slipped out of the base and fell to the ground and broke on a slightly breezy day - 10 mph wind. Nothing about this umbrella is of quality. The aluminum is thin. The cam slips. I emailed Patio Depot, but never received a response. All in all, poor quality at any price and a company that won’t even respond.

Reply from PatioDepot.com
I love my umbrella
I love my umbrella. It is gorgeous in a deep blue easy to setup and use. Well worth the money.
Tilt umbrella
The company goes out of its way to satify its customers.
Quality products
Quality products, Quick delivery very satisfied with this company . Would highly recommend!
Great product
Great product! I got a set from their loyd Flanders collection and it is simply stunning. Customer service was very helpful, shipping was free and it arrived within a couple of days. I highly recommend this company. I will be buying all of my outdoor furniture from you guys and I hope to see home products in the future.
Extremely satisfied customer
I love the umbrella it's not too heavy…
I love the umbrella it's not too heavy but shades.our from porch perfectly.
Thank You,
Kathryn Ward
Don’t waste your money
Don’t waste your money. The umbrellas we paid over $1,000 for were worthless. We tried to return them due to their defects. No go! I should have reported this place to the BBB. Horrible!!!

Reply from PatioDepot.com
Expectional Customer Service
Purchased an umbrella from Patio Depot and received exceptional customer service. Definitely would purchase from this company again.
Patio Depot may be a scam
Patio Depot may be a scam. I received damaged product and they will not make it right. They do not return e-mails. When I call they promise to respond but then nothing. I took pictures of the damaged delivery and of the damaged product. When I reported the problems, I received an email telling me they would immediately begin the replacement process. Two weeks later, still nothing and they will not respond. STAY AWAY!
Amazing
The patio has a good range of bar accessories. Have it all. All the products are just amazing!
Modern look- furniture!
I renovate my home, it has Morden and elegant look. Patio have all design related to my home. I will again order soon.
Lights for your path
Lights are beautiful, strong and durable. Love the products and love the service.
I run my own bar
I run my own bar, ordered bar product like bar chair and table. Looking classy and impressive. Had a great experience. I would suggest my friends buy any furniture and all from the patio. Highly recommended.
Cushions match
I have trendy sofas in my home and wanted to purchase good cushions from the store. Roamed and couldn't get matching. Checked Patio and got. Love the site and love the cushions.
Bistro Love
I have restaurant and café, having bistro look. I purchased many bistro tables from the patio and they all have safe packaging, and easy to put and easy to decorate in my cafeteria.
First experience.
My first experience at Patio was a boon as I got exactly what I want! It has a very beautiful collection of furniture and I was happy with their service.
Round sectional sofa-just Love it!
Live in Villa and I have the big hall, I just wanted to cover my remaining space. Ordered Round sectional sofa from Patio Depot and it fits in hall properly.
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