Paul Meakin Estate Agent Reviews 

568
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service provided, often describing it as excellent from start to finish. Reviewers frequently praise the staff for being highly professional, friendly, and approachable. Many people appreciate the team's supportive approach, making complex processes feel stress-free and reassuring. Customers consistently mention excellent communication, noting that the team keeps them informed and answers questions promptly. Specific individuals are frequently singled out for their exceptional helpfulness and efficiency. The company is highly recommended for its reliable and responsive approach to managing properties and resolving issues swiftly.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Service

People report positive experiences with service, consistently highlighting the team's efficiency and... See more

Customer service

Consumers find customer service to be positive, highlighting the efficiency and helpfulness of the staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Alliso... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the... See more

Company replied

Rated 5 out of 5 stars

Recently sold our house through Paul Meakin and can’t thank the team enough for their support throughout what can be a very stressful process. Niam and Kelly were fantastic with the viewings, and k... See more

Company replied

Rated 5 out of 5 stars

Exceptional service from start to finish! Emma and the team at Paul Meakin were amazing throughout what turned out to be a really stressful and unpredictable purchase. Even with challenges li... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

Written by the company

We sell, let and manage properties in the Croydon and surrounding areas, we offer bespoke marketing packages and have been providing a quality service since 1973. As an independent, family run business, we pride ourselves on going the extra mile for all our clients. We aim to give you an innovative experience and you can be assured that with our established reputation as a marketing leading Estate Agent, we deliver a service that is personal and professional whether you are buying, selling, or letting. Our team of dedicated and knowledgeable staff are here to guide you through your property journey. We are open 7 days a week across our branches which sets us apart from our competitors.


Contact info

5.0

Excellent

TrustScore 5 out of 5

568 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(568)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

We are very grateful to Amelia for all…

We are very grateful to Amelia for all she has done to enable this recent purchase to go through smoothly. She suggested the final building that we chose, communicated helpfully with us every step of the way and saw the whole transaction through calmly and wisely from start to finish. Many thanks indeed.

May 6, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

Adam - Sanderstead Branch

My partner and I were fortunate enough to work with Adam on the sale of our property and I'd be understating it if I said the process was easy and stress-free. His approach was very personal and friendly, whilst maintaining an air of professionalism.

Adam and his team are second to none when it comes to excellent customer service and I wouldn't hesitate to use their services again in the future.

May 3, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

Really liked Paul Meakin's apporach

Really liked Paul Meakin's apporach, very effcient, open and professional, never patronising. Gill the progressor is particulalry helpful and her experience shows when any issues arise. Would def be my first choice for selsdon and south croydon in the future.

April 29, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and feedback the team will be very pleased with your comments.

Rated 5 out of 5 stars

We made the perfect choice of Agents!!!

Right from the first valuation visit we were greeted with a friendly smile and a straight forward 'no nonsense' 'non pressured' approach and were offered a very competitive selling rate up front without the need to negotiate. It was the same friendly experience with all of the lovely people we then dealt at the Selsdon branch from the marketing of the property right through to completion. As we were selling our parents empty property and were not there ourselves the agents took care of all of the viewings subsequently giving us a breakdown of the various offers made and the position of the buyers which gave us the option of making a good informed decision on who to sell to. Their communication throughout the process regarding updating us on the buyers progress was very useful and meant we weren't totally reliant on 'solicitors' updates which more often than not can be deflective. All in all we could not have been more happy with the professional service received from Paul Meakin and especially all of those at the Selsdon Branch. Thank you.

April 27, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and wonderful review of your experience of the team, they will be delighted with your feedback and comments.

Rated 5 out of 5 stars

Great service

Great service, very helpful and pleasant transaction. Lovely completion moving pack.

April 24, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

Effectiveness

The sale team (Sam) has been extremly effective.

April 19, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review.

Rated 5 out of 5 stars

Excellent service both during the sale…

Excellent service both during the sale and post the sale. A specific mention to Gill in the post sales support team who was outstanding and pivotal in getting out sale over the line.

April 19, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review.

Rated 5 out of 5 stars

Winta

Having previously used Paul Meakin to purchase my house, I was pleased to see the same level of professionalism and efficiency in getting the property rented. The process was seemless from start to finish and I couldn't fault the teams engagement and willingness to understand and meet your needs. Certainly felt more like a consultative approach than your classic "salesy" estate agent approach. Thank you

April 17, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued return business we are delighted to assist with your let.

Rated 5 out of 5 stars

One of the best agents in the area

Having interacted with most of the local estate agents in the South Croydon area, Paul Meakin have been one of the most professional agents we have dealt with. Aimee showed us a couple of properties and was prompt and professionalism personified, and nothing was too much trouble. This followed through to us finding a rental (which I had previously contacted another agency about and had been informed it had gone!. During the contract process, Aimee was incredibly understanding and flexible with a number of things that cropped up on our end.

Paul Meakin’s check in process is incredibly comprehensive and every mark documented and photographed - I was very impressed!

I would encourage landladies/landlords to use Paul Meakin (coming from a prospective tenant I suspect a statement like this to be rare!)

April 16, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for taking the time to review the service you have received from the lettings team, they will be delighted with your comments 5star review.

Rated 5 out of 5 stars

I have just left my tenancy after 4…

I have just left my tenancy after 4 years. Paul meakin have been amazing over the years and have made private renting a pleasure. Allison in particular has been fantastic.

April 14, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the letting team will be delighted with your feedback.

Rated 5 out of 5 stars

Brilliant Estate Agency

What can I say, the experience just gets better with every interaction. By far this is the best estate agency in the area and they literally tick all the boxes when it comes to customer service. Thank you for helping us achieve the full asking price for the sale of our property.

April 12, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review of the service you have received the team will be delighted with your comments.

Rated 5 out of 5 stars

Thank you so much Amiee😁

I would like to say a massive thank you to Amiee from the Sanderstead branch within the Lettings team. She was wonderful with helping me and my partner finding our new rental home from the very start to the end. She was there every step of the way and made the process extremely easy, and i knew I didn’t need to stress as I knew she was their to answer any questions I had. I’m so grateful that you have been their to help us we couldn’t of done it with out you!! 100% recommend to anyone looking to rent, they are extremely helpful. They whole team was lovely too.

April 6, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review of the service you have received the letting team will be delighted.

Rated 5 out of 5 stars

Tenant find & set up service.

After a successful 7 year rental I returned to Paul Meakin for their tenant find & set up service. Their consistent, professional, friendly local expertise and competitive fees met all expectations. I have no hesitation recommending Paul Meakin to any prospective landlord.

April 6, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review.

Rated 5 out of 5 stars

Thank you Aimee

I met Aimee at a property that I had refurbished for the rental market. She took photos and advertised the house. Paul Meakin arranged multiple viewings over 2 days leading to several expressions of interest. My new tenants moved in last weekend.
Thank you Aimee for making things as easy as possible.

March 29, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for taking the time to review the service you received from Aimee she will be delighted with your comments.

Rated 5 out of 5 stars

Aimee Taylor @ Paul Meakin

An absolutely fantastic experience with Aimee at Paul Meakin! From the moment I met Aimee it was almost like having a personal shopper fitting me to my new future home. It was as if Aimee instantly understood what I was looking for and knew exactly how to match my needs. An Amazing and very Personal experience and I would highly recommend Aimee to the world and his wife! Not only is Aimee a wonderful personality she is dedicated and committed to providing an exemplary service. I experienced a few minor issues and the moment I made Aimee aware she was instantly available to support and enable a very happy outcome for me, my family and my new home.

Aimee you are the real deal genuine article! Thank you for making me feel valued as a tenant. I too am also a landlady and from both sides of my lens I would happily choose you to manage my properties in the future.

Take care and thank you for your beautiful energy!! 😍

March 18, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and wonderful for review for the service you received from Aimee she will be delighted with your comments.

Rated 5 out of 5 stars

First time landlord

I recently started letting a house through Paul Meakin. I found the help and support I got from Allison and Mark absolutely invaluable and very professional. Since the tenant arrived Aimee has also been very efficient and professional in dealing with day to day issues.

March 15, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the lettings team will be delighted with your comments.

Rated 4 out of 5 stars

Referencing company take too long with…

Referencing company take too long with little understanding of special cases.

March 15, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review, I am sorry that the paperwork you needed to provide for the right to rent check delayed your process and experience with the team.

Rated 5 out of 5 stars

Excellent service

Paul Meakin handled a quite emotional house sale for me recently. Given the situation, the team were warm and compassionate throughout the process. From listing the property through to completion I was kept fully informed. The marketing effort was very evident to me and a buyer was secured quickly. Particular thanks Adam Watkins and Heather Beaumont. I wouldn't hesitate to recommend this estate agent.

March 14, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review of the service you received, the team will be pleased with your comments

Rated 5 out of 5 stars

Great service

We first encountered Paul Meakin some years ago when we bought our flat with a view to letting it out. Based on this experience we were confident in using them to assist us in selecting suitable tenants. Allison and her team have been very efficient in the management of the tenancy and we have no hesitation in recommending them.

March 13, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the lettings team will be delights with your feedback.

Rated 5 out of 5 stars

Great Estate Agents

All of the staff we have come across at Paul Meakin have been really lovely and helpful. The communication since putting in our offer has been frequent and helpful. I would recommend the Estate Agents to anyone looking to rent or buy.

March 11, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued feedback. Good luck in your new home.

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