Paul Meakin Estate Agent Reviews 

568
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service provided, often describing it as excellent from start to finish. Reviewers frequently praise the staff for being highly professional, friendly, and approachable. Many people appreciate the team's supportive approach, making complex processes feel stress-free and reassuring. Customers consistently mention excellent communication, noting that the team keeps them informed and answers questions promptly. Specific individuals are frequently singled out for their exceptional helpfulness and efficiency. The company is highly recommended for its reliable and responsive approach to managing properties and resolving issues swiftly.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Service

People report positive experiences with service, consistently highlighting the team's efficiency and... See more

Customer service

Consumers find customer service to be positive, highlighting the efficiency and helpfulness of the staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently received news that our landlord wanted possession of his property after a year and 5 months. As a family with two young kids this was not the ideal scenario we’d hope for.However, Alliso... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner have just purchased our first home through Paul Meakin. We couldn't be happier with the service they provided. Niam showed us the property first and we were so impressed with the... See more

Company replied

Rated 5 out of 5 stars

Recently sold our house through Paul Meakin and can’t thank the team enough for their support throughout what can be a very stressful process. Niam and Kelly were fantastic with the viewings, and k... See more

Company replied

Rated 5 out of 5 stars

Exceptional service from start to finish! Emma and the team at Paul Meakin were amazing throughout what turned out to be a really stressful and unpredictable purchase. Even with challenges li... See more

Company replied


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

Written by the company

We sell, let and manage properties in the Croydon and surrounding areas, we offer bespoke marketing packages and have been providing a quality service since 1973. As an independent, family run business, we pride ourselves on going the extra mile for all our clients. We aim to give you an innovative experience and you can be assured that with our established reputation as a marketing leading Estate Agent, we deliver a service that is personal and professional whether you are buying, selling, or letting. Our team of dedicated and knowledgeable staff are here to guide you through your property journey. We are open 7 days a week across our branches which sets us apart from our competitors.


Contact info

5.0

Excellent

TrustScore 5 out of 5

568 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(568)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amelia is great agent to deal with!

Amelia was very pleasant and helpful on the phone and in person. She was on time for the showing, answered our questions and was very gracious at showing us around. She was knowledgable about the house and the area. This was seriously the best experience I have had with a real estate agent that I can remember.

July 12, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review, this is fantastic feedback for Amelia, she is looking forward to showing you more homes on your property search.

Rated 5 out of 5 stars

Paul Meakin performance review

All the staff at Paul Meakin were always helpful during the months when we were selling our property and buying a new build home. If I left a message for a particular staff member my call would be returned promptly or dealt with by someone else. Nothing was too much trouble. When our buyer pulled out another buyer was found very quickly so that we didn't lose our purchase. We felt supported all through the buying and selling procedures. We would have no hesitation in recommending their services in the property market.

July 7, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for taking the time to review the service you received, the team will be delighted with your comments and thank you for your valued business.

Rated 5 out of 5 stars

I was very happy with the service…

I was very happy with the service especially with gill She bent over backwards to help and to keep me updated with the progress of the sale.
I would definitely recommend Paul Meakin and wouldn’t hesitate to use them again.

July 5, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for review, comments and valued custom.

Rated 5 out of 5 stars

Amazing team

Amazing team, very helpful and supportive. I completed a sale with their Selsdon office recently.

July 5, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

A Very Interesting Customer

Emma and her team were helpful, professional, and amazingly patient throughout the long and arduous process of selling my late aunts house.
If I could award more stars then I would. Thank you to the whole team involved.

July 4, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the team will be pleased with your feedback.

Rated 5 out of 5 stars

Extremely helpfull and guided me…

Extremely helpfull and guided me through the process of selling My parents home as this was all new to me.
Kept me informed of progress.
Gill and Amy very knowledgeable and a great help
Thank you.

June 30, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business the team will be very pleased with your comments.

Rated 5 out of 5 stars

Excellent service provided.

June 30, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and business the team will be pleased you have been happy with the service.

Rated 5 out of 5 stars

My experience with Sam was second to…

My experience with Sam was second to none, constantly kept me update throughout the sale.

June 30, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business. Sam will be delighted you have been happy with the service you received.

Rated 5 out of 5 stars

Exemplary service.

Throughout our tenancy overseen by Paul Meakin Estate Agents we were guided through it by Aimee Taylor. We found her very personable, honest and forthright. Although there was a boiler problem initially, she dealt with this with alacrity and brought it to a satisfactory conclusion.
Owing to problems with our chain of purchase, we had to ask for two extensions to our tenancy. Aimee was always ready to negotiate on our behalf and was very helpful in this regard and was prompt in replying to our other queries.
The standard set by Aimee Taylor can only be described as exemplary.
I thoroughly recommend Paul Meakin and especially Ms Taylor to anybody considering rentals.

June 17, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review, Aimee will be delighted with your comments.

Rated 5 out of 5 stars

Trusted local agent

With knowing of Paul Meakin as a local estate agent in the area for over 20 years they were my first choice to let property, both Alison and Aimee have been very helpful and professional and supported throughout the process

June 13, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued custom, the team will be very happy with your comments.

Rated 5 out of 5 stars

A big thank you to Allison and Aimee…

A big thank you to Allison and Aimee (sanderstead branch) ,they have been extremely helpful to me and found tenants so fast .
They deserve 100% cannot find anything negative to say , only wish I had found them before !
From a very grateful Landlord.

June 12, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your valued business and review the lettings team will be delighted with your comments.

Rated 5 out of 5 stars

Paul Meakin Estate Agents

We were very happy with the way Paul Meakin (Selsdon branch) dealt with our house sale and purchase. They quickly found us a suitable buyer and assisted us through to completion. Our special thanks to senior sales progessor Gill, who ensured we finally crossed the line. We would thoroughly recommend Paul Meakin estate agents.

June 8, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business the team will be delighted with your feedback.

Rated 4 out of 5 stars

Thank you - The team at Paul Meakin Estate Agent

Services amended and its on going buiness relationship to be build with the agency, so am expecting delay in response, because I have put in consideration, they will put all the possible solutions to satisfy the landlords and the tenants to make the balance neutral.

June 6, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Please be patient with the team they are working on your file and are not ignoring your emails post moving your tenant in, they will come back to you.

Rated 5 out of 5 stars

Aimee was kind and professional

Aimee was kind and professional, quick and accurate. Couldn’t have asked for more. Thank you very much

May 27, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business

Rated 5 out of 5 stars

Paul Meakin were as usual extremely…

Paul Meakin were as usual extremely helpful.
They communicated very clearly, remained positive and supportive, and did all that was necessary to help make the selling of the flat go as smoothly as possible.

May 21, 2022
Unprompted review
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Reply from Paul Meakin Estate Agent

Thank you for your review and valued business.

Rated 5 out of 5 stars

Thank whole team at Paul meakin were…

Thank whole team at Paul meakin were help from start to end and worked hard to or us when selling my property and liaising with other parties involved

May 12, 2022
Unprompted review
Paul Meakin Estate Agent logo

Reply from Paul Meakin Estate Agent

Thank you for taking the time to review the service your received and for your valued business.

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