Paul Wallace Estate Agents Reviews 235

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have to say that all the team at Paul Wallace (Brookfield Centre) were amazing, especially Mark who worked hard to push through a more complicated sale. They showed a lot of patience and were incre... See more

Rated 5 out of 5 stars

We were very happy with the professional manner in which the team at Paul Wallace Hoddesdon handled the sale of our parents' house. From the initial visit by Peter Gold to completion, the team of Pete... See more

Rated 5 out of 5 stars

Highly recommend Paul Wallace Hoddesdon. They are an excellent and friendly team that gave us full support throughout our house purchasing journey. A very prompt and professional service. T... See more

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Joe, we sold our house during lockdown and despite months of challenges he done everything he could to get our sale & purchase over the line! Always thinking... See more

Company details

  1. Real Estate Agents

Written by the company

Paul Wallace are the areas longest established estate agents successfully selling properties since 1949. Over the years the company has grown significantly and now assists clients with all aspects of their property needs from house sales, lettings, commercial premises, surveys and property management. Our staff, many of whom have been with Paul Wallace for in excess of 20 years are always available and willing to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best agency I have had the pleasure to deal with!

I cannot recommend Paul Wallace at the Brookfield centre, Cheshunt enough. The staff were always polite and professional every time I called in by phone or in person. Mark Willis succeeded with the very complicated sale of my flat where other estate agents failed. He was always there to answer any questions and put my mind at ease whenever I needed and always called both party’s solicitor to chase things along, he has been amazing.
I would recommend this agency to friends and family without a doubt.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

No need to go Elsewhere!!

Thank you to Paul Wallace for making it all happen for us during Covid and before Christmas!! We received a fantastic service throughout and would recommend to all.
'It was definitely meant to be'
Thank you again to Peter, Joe, Peter & Yvonne.

Mrs Bouquet and Family :)

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a property from Paul…

I purchased a property from Paul Wallace Hoddesdon this year (2020). 99% of the time i have primarily dealt with Joe Solazzo. I have found him a pleasure to work with on every phonecall. Considering i am not his client and he is not working on my behalf to sell my property he worked tirelessly throughout the process to keep me in the loop in every situation. I genuinely cannot promote his services enough. Thank you very much Joe.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

A big thank you Paul Wallace

Very happy with the service from Paul Wallace, from the initial valuation visit right though to completion, they took care of everything and kept me informed the whole time. It made the selling my property stress free. A big thanks to all the team.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Sale of my late parents house

Sold my late parents house thru the hoddesdon branch, having never sold a property before the guy's in the office helped calm my nerves and guided me through the process step by step, very helpful, so much so I've now put my flat on the market with them, would highly recommend.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Joe was truly exceptional in his…

Joe was truly exceptional in his dealings with us. He was empathetic and patient towards our situation which had become complicated, long and arduous.
He persevered with us and reassured us when we were doubtful it would happen.
It would never have happened without him.
Highly recommend Joe and the rest of the team at Paul Wallace.
Thank you Joe !
Pav & Sheena

December 5, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks so much!

Just wanted to say a massive thank you to Joe, we sold our house during lockdown and despite months of challenges he done everything he could to get our sale & purchase over the line! Always thinking outside the box, nothing was ever too much trouble. We are so grateful and couldn’t of done it without him, a real credit to Paul Wallace a true professional!

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

SOLD!

During what has been a torrid year, Paul Wallace managed to deliver on selling our flat! We had the pleasure of working alongside Joe, who was incredibly helpful and caring throughout the whole process, (which, through no fault of our own, was certainly NOT an easy experience, given the trouble Covid has caused!) Joe's personal touch, refreshing honesty, caring attitude and his attention to detail helped us and guided us through every step of the way! He took as much joy in our success as we did, and that made his help all the more special!

Having tried several other estate agents, we were really pleased to sell through local agents, to a great buyer!

Thank you Joe!

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Paul Wallace have been excellent!

Paul Wallace have been excellent!

In particular our agent Joe Solazzo was available at all times to not only us but our buyers too which gave all confidence in the process. He was transparent, which isn't always the case with property purchases. We really appreciate the work and time he and others at Paul Wallace took to get us exchanged. Our experience with them from beginning to end has been fantastic! After all the work they put in, I wouldn't want to sell or buy through anyone else!

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

A great professional and friendly team!

I’ve recently purchased a property through Paul Wallace estate agents, and I’ve found the service provided for the whole process second to none.
A very professional and courteous group of people who explain every part of the buying process in a way that leaves you in complete understanding of the process.
Special thanks to everyone I dealt with and especially Joe Solazzo for the numerous questions I threw his way! He was always on hand to help out and went above and beyond to get the info that I needed!
Also thanks to Johnathon Quy who helped me negotiate over the first hurdle of dealing with my offer on the property.
A class outfit that I’d highly recommend

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Many thanks to Joe and all the team at…

Many thanks to Joe and all the team at Paul Wallace for handling my "arms-length" sale to my next door neighbours. Knowledgeable, approachable and nothing was ever too much trouble. A great help navigating all the delays thrown up by the lockdowns, couldn't recommend more highly!

November 9, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend Paul Wallace

Highly recommend Paul Wallace; sold my house in less than 1 week. Service received during the selling process was superb; had issues with solicitors and buyer which were expertly resolved by team at Paul Wallace.

Price paid to sell was good and I expected a standard service but I received a truly premium quality.

A personal thanks goes to Joe (Hoddeston) for all his help.

November 8, 2020
Unprompted review
Rated 5 out of 5 stars

Joe gave so much support and knowledge…

Joe gave so much support and knowledge through such a challenging time, when I thought my purchase would never happen ,. Every time there was a glitch , or a hold up on any matter , he was so thorough in his resolutions. I definitely recommend Joe and his team , I got first class results in the end . Very happy client. Thank you highly recommended by me .

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Best in Town!

I have recently completed on the third property I have purchased from Paul Wallace over the past 8 years and what more can I say about this team, best Estate Agent in Herts! I've been lucky enough to work with Joe on each purchase and his comitemnet, professionalism and most importantly honesty to the role is unmatched. Thank you Joe and team, and looking forward to working with you again in the future, for now I will enjoy my lovely new flat!

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you everyone at Paul Wallace

Would just like to give Paul Wallace a 5 star rating. They have been brilliant through the whole process of selling both our house and my mum's. All the staff have been professional and attentive at all times and nothing has been too much trouble. Always there to ask advice, keep us informed of progress as well as reassuring us when things were stressful. A great big Thank You to all!
Would highly recommend using Paul Wallace to sell your home.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Paul Wallace were excellent estate agents and provided us a great service and timely communications for our house purchase. Peter Adams was our first point of contact and patiently allowed us to have 3 house viewings while providing information without a pushy attitude. Joe Solazzo then managed our offer and purchasing process and was excellent at keeping us informed and chasing all Stakeholders as required. Thank you.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Hoddesdon purchase

We got to work with both Peters based in Hoddesdon. They were prompt in getting back to let us know when our offer was accepted. This helped make this process move along. They also made sure we got access to the property when required and answered our questions. Thank you for all your hard work. We are pleased with the purchase. Paul Wallace will be recommended.

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

A big thank you!

A big, big thank you to Joe at Paul Wallace for his continuous support and patience with our property purchase. He kept me up to date regularly, and I appreciate the honesty he kept with me throughout the sale. I would highly recommend Paul Wallace to anyone looking to buy/sell a property with ease!

July 14, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look