PayAngel Reviews 169

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and reliability, highlighting how quickly money reaches recipients. Many appreciate the seamless and straightforward user experience, making transfers easy and stress-free. The customer service and staff are frequently commended for being helpful, efficient, and responsive, often resolving issues promptly and ensuring transactions are completed successfully. However, some customers also noted occasional issues with transfers taking longer than expected, and a few experienced problems with transactions not going through as confirmed. There were also isolated mentions of difficulties with account verification and unmet requests.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of sending... See more

Service

Reviewers highlight positive aspects of service, often describing it as seamless, reliable, and fast. Many... See more

User experience

Clients share positive opinions on user experience, finding the app straightforward, easy, and efficient to... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the good and great... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being helpful, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... See more

Company replied

Rated 5 out of 5 stars

I've transferred money through PayAngel many times. My account there is verified, and there are absolutely no problems. On the contrary: I don't have a credit card and transfer funds directly to their... See more

Company replied

Rated 5 out of 5 stars

Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... See more

Company replied

Rated 5 out of 5 stars

Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
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1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

*Excellent Service*

*Excellent Service*
PayAngel’s Customer Experience Team carefully resolved issues with regards to my transfer and ensured my workers in Nigeria were paid on time

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

PayAngel=Ingenuity

I've had the most satisfying experience with PayAngel. They are the fastest, most convenient and most secure remittance company. All transfers are free, rates are great, and the app is easy to use. They offer a variety of services in money remittance you would never have imagined possible. The staff is 100% professional and offer excellent customer service always! ... I could go on and on. You won't find one like PayAngel. I would offer them 100 stars if there was such a thing.

January 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and easy to use platform!

I recently started using PayAngel and I have to say, I am thoroughly impressed with the service they offer. The platform is incredibly user-friendly and I found it easy to navigate through the various features. I was able to quickly and securely make payments to my business partners overseas and remittances to my siblings in Africa without any hitches.

What I liked most about PayAngel was the exceptional customer service provided by their team. They were responsive to my queries and provided quick and effective solutions to any issues I encountered.

Overall, I would highly recommend PayAngel to anyone looking for a reliable, efficient and user-friendly international payment and remittance service. Keep up the good work, PayAngel team!

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.As compared to other services, this is one of the best so far. My family and loved ones receive their transfers instantly.Very prompt, efficient and feasible.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience
Simple to use app;Good rates and it’s fast. I think it’s the best money transfer app I have ever used . The interface is clean and their customer service is on point!!! I love it

May 15, 2022
Unprompted review
Rated 5 out of 5 stars

PERFECTION!!!

PayAngel = Credible, Easy, Reliable and best of all Dependable.

A definition of Perfection in sending and receiving money. I am yet to see or experience any other platform with such amazing rates. I really look forward to this platform operating worldwide.

A Real Game Changer!!!

February 1, 2023
Unprompted review

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