Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou very much for your efficient…

Thankyou very much for your efficient service. Loved our printed volunteers gifts - looked very professional and work was done very quickly. Thanks

March 8, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Jessie,
Thank you so much for your kind words! We’re so glad to hear you loved the printed volunteer gifts and that everything looked professional 😊
It’s great to know the turnaround and service met your expectations. We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent experience overall

Delivery was on time, quality of the hoodies is good. Overall it was excellent from the time we enquired and asked for a quote and throughout the process.

February 25, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Heidi,
Thank you for your lovely feedback! We’re so pleased to hear you had an excellent experience from enquiry right through to delivery 😊
It’s great to know you were happy with the quality of the hoodies and that everything arrived on time. We really appreciate your support!

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Hi SydWest Multicultural Services,
Thank you for your feedback! We’re so glad to hear you were happy with the customer service 😊
We really appreciate your support and look forward to working with you again in the future!

Rated 5 out of 5 stars

Very quick response time

Very quick response time, quality products and great communication

February 19, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Ashlee,
Thank you for your great review! We’re so pleased to hear you were happy with the quick response times, communication, and product quality 😊
We really appreciate your support and look forward to assisting you again!

Rated 5 out of 5 stars

Great product

Great product, fast turnaround, lots of options for costs. Love our product.

February 25, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Ryan,
Thank you for your fantastic feedback! We’re so glad to hear you love your product and were happy with the turnaround and range of options 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Professional, Helpful and always want the best for the customer.

Payless promotions team are quick, professional and great to deal with. In particular our Account manager Jazz and the design team Connor, always take the extra step to ensure we have a great product. I really appreciate their diligence to ensuring the product is what we are expecting and triple checking the artwork. Great communicators and even better prices!

February 17, 2026
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Reply from Payless Promotions

Hi Ciane,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience with Jazzmine, Connor, and the wider team 😊
It’s great to know their attention to detail and commitment to getting everything just right has made a difference. We really appreciate your support and look forward to continuing to work with you!

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround & they delivered on what they promised. Product was good quality for price paid. Excellent communication with Hayley. I would definitely use Payless Promotions again.

February 4, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Sharon,
Thank you for your lovely review! We’re so pleased to hear you were happy with the quick turnaround, product quality, and communication from Hayley 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

good service great prices. Thank you 🙂

good service great prices, price beat guarantee. Thanks team 🙂

February 9, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Dyllan,
Thank you for your great feedback! We’re so glad to hear you were happy with the service, pricing, and our price beat guarantee 😊
We really appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

Great communication

Great communication
Prompt delivery
Very happy with products

February 5, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Sarina,
Thank you for your kind review! We’re so pleased to hear you were happy with the communication, prompt delivery, and the final products 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Payless Promotions staff were so…

Payless Promotions staff were so helpful throughout the whole process of the order - beginning to end.
Exceptional communication.
The products received were exactly as to what was ordered.

February 3, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Fiona,
Thank you so much for your wonderful feedback! We’re delighted to hear our team could support you throughout the entire process and provide exceptional communication 😊
It’s great to know the final products met your expectations. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

10/10 Experience

Jazz is always great to work with and the service is exceptional.

February 2, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Sue,
Thank you for your amazing review! We’re so glad to hear you’ve had another great experience working with Jazzmine 😊
We really appreciate your continued support and look forward to working with you again!

Rated 5 out of 5 stars

Impeccable service

The team were great to deal with, very efficient and made sure all our needs were met. The quality of the products are top quality and the process for the initial enquiry to the receival of our promo items was first class. Thanks Jazz and team for a great experience.

January 22, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Steve,
Thank you so much for your fantastic feedback! We’re thrilled to hear you had such a great experience working with Jazzmine and the team 😊
It’s great to know you were happy with the quality of the products and the smooth process from enquiry through to delivery. We really appreciate your support!

Rated 5 out of 5 stars

As soon as i enquire about uniform and…

As soon as i enquire about uniform and ask for quote. It was all done within timeframe. Everything was done perfectly. Good material, staff are happy with overall.

January 27, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Farzi,
Thank you for your kind review! We’re so pleased to hear everything was handled within the expected timeframe and that your team is happy with the final uniforms 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. They always go above and beyond. I don't even consider using anyone else for my promotional items.

January 19, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Dane,
Thank you so much for your amazing feedback! We’re thrilled to hear you continue to have such a positive experience with our team 😊
Your loyalty means a lot to us, and we truly appreciate your ongoing support!

Rated 5 out of 5 stars

Good price

Good price, good quality, great customer service.

January 18, 2026
Payless Promotions logo

Reply from Payless Promotions

Hi Monica,
Thank you for your great review! We’re so pleased to hear you were happy with the pricing, quality, and customer service 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Your account manager Jazz was fantastic…

Your account manager Jazz was fantastic in helping out with the order. Efficient with great communication.

December 21, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Tim,
Thank you for your lovely feedback! We’re so glad to hear you had a great experience working with Jazzmine and that the communication and efficiency met your expectations 😊
We really appreciate your support!

Rated 5 out of 5 stars

Looking great with ease!

Working with Hayley and the team was effortless and nothing was to hard for them to get us an amazing product. The design work is impeccable and the custom shirts arrived nearly 1 month ahead of proposed deliver date.

December 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Shire of Gnowangerup,
Thank you so much for your wonderful feedback! We’re delighted to hear you had such an effortless experience working with Hayley and the team 😊
It’s fantastic to know you were happy with the design work and that your custom shirts arrived ahead of schedule. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent source for custom branded…

Excellent source for custom branded apparel and group orders

December 5, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi Venessa,
Thank you for your great review! We’re so pleased to hear you found us a reliable source for custom branded apparel and group orders 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic product and customer service!

We placed an order with Payless Promotions for the embroidered cooler bags for our company Christmas gifts, the bags came sooner than expected in great condition, the service we received was outstanding, and we are so happy with our order!

December 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Maddie,
Thank you so much for your wonderful feedback! We’re thrilled to hear you were happy with the embroidered cooler bags and that they arrived sooner than expected 😊
It’s great to know the team could provide outstanding service for your Christmas gifts. We really appreciate your support!

Rated 5 out of 5 stars

Great Service

Great Service from the team at Payless Promotions, very happy with their communication and product produced.

December 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Helene,
Thank you for your kind review! We’re so pleased to hear you were happy with the service, communication, and final product 😊
We really appreciate your support and look forward to working with you again!

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