Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Hi Christopher,
Thank you for your great feedback! We’re so glad to hear you were happy with the quality and quick turnaround 😊
We really appreciate your support!

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Hi Wendy,
Thank you for your lovely review! We’re so pleased to hear you got exactly what you were after 😊
We really appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

Very responsive to e-mails and very…

Very responsive to e-mails and very fast service. Amazing products too :)

December 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Marina,
Thank you for your wonderful feedback! We’re so glad to hear you were happy with the fast service, responsiveness, and products 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic service

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions.

Once we had given approval for the order, they noticed after swapping the design from front to back the sizing hadn't been changed, so they checked with us to see if we would like changed.

The attention to detail, the service was all amazing and I would highly recommend.

November 17, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Kristy,
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience working with Jazzmine 😊
It’s fantastic to know the attention to detail and communication made a difference, especially catching that design update. We really appreciate your recommendation and support!

Rated 4 out of 5 stars

We love our new merch I know you will too!

We were really pleased with the service we received – it was a smooth process and you delivered a quick turnaround that helped us meet our event deadline. The communication was efficient, and it was a pleasure working with your team.

After seeing the final products in use, I realised there was missed opportunity to include our website or phone number on some items to better support our marketing goals. Some guidance or proactive suggestions from your side on optimising the design for brand visibility would have made a real difference. It’s something we’ll definitely approach differently next time.

Overall, a positive experience with strong delivery – and with a little more strategic design support, it could have been excellent.

November 27, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Dayle,
Thank you for your thoughtful feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear the process was smooth and that we could help you meet your event deadline with a quick turnaround 😊

We also really value your comments around including additional branding elements like your website or phone number. That’s a great insight, and we’ll certainly take this on board as an opportunity to be more proactive in offering design suggestions to support our clients’ marketing goals.

Thank you again for your feedback — we’d love to work with you again and help elevate the impact of your next order even further!

Rated 5 out of 5 stars

fantastic service and fast delivery

fantastic service on the phone. Very knowledgeable and helpful. Quick turnaround time and great products.

December 3, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Danny,
Thank you for your great feedback! We’re so pleased to hear you found our team knowledgeable and helpful, and that you were happy with the quick turnaround and products 😊
We really appreciate your support!

Rated 5 out of 5 stars

Cricket Water Bottles

Jazz and her staff were very easy and professional to deal with and our request was done in a timely manner. We are happy with our branded products.

December 2, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Leona,
Thank you for your kind review! We’re so glad to hear you had a positive experience working with Jazzmine and the team 😊
It’s great to know everything was handled professionally and delivered in a timely manner. We really appreciate your support!

Rated 4 out of 5 stars

Great service

Great service, very smooth. Hayley is very cheerful and super helpful. The pens arrived as on-time as promised, the Pad Prints are spot-on.

November 30, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Andrew,
Thank you for your lovely feedback! We’re so pleased to hear you had a smooth experience working with Hayley 😊
It’s great to know the pens arrived on time and the pad print quality hit the mark. We really appreciate your support!

Rated 5 out of 5 stars

Customer service was knowledgeable and…

Customer service was knowledgeable and efficient. Quality goods were delivered quickly. We would highly recommend Payless Promotions

November 30, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Mawarra,
Thank you for your wonderful review! We’re so pleased to hear you found our team knowledgeable and efficient, and that you were happy with the quality and turnaround 😊
We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Highly recommend Payless Promotions

Highly recommend this company! Very fast communication, quick delivery, and the product’s quality is excellent.

November 27, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Veronika,
Thank you for your fantastic feedback! We’re so glad to hear you were happy with the communication, delivery, and product quality 😊
We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Fast turn around and friendly

Fast turn around and friendly, responsive staff

November 19, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Jade,
Thank you for your great feedback! We’re so glad to hear you were happy with the fast turnaround and friendly, responsive service 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great quality

Great quality and service

November 23, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Maria,
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the quality and service 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Jazz & Connor!

I recently reached out to enquire about pricing for some custom mouse pads, and the service I received from Jazz and Connor was absolutely outstanding. Jazz was incredibly helpful from the outset, guiding me through the options and making everything simple and straightforward. Connor was equally excellent... so responsive, friendly, and genuinely invested in making sure everything was just right.
It’s rare to come across a team that combines great products with such warm, efficient service. Jazz and Connor made the whole process a breeze, and I couldn’t be happier. Highly recommended!

November 19, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi Marcus,
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience working with Jazzmine and Connor 😊
It’s wonderful to know the process was smooth and that the team could support you every step of the way. We truly appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Great service

easy to order and delivered as per scheduled

November 16, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Bridey,
Thank you for your kind review! We’re so pleased to hear the ordering process was easy and everything was delivered as scheduled 😊
We really appreciate your support!

Rated 5 out of 5 stars

Branded Tote Bag

Excellent service - would order again!

November 13, 2025
Payless Promotions logo

Reply from Payless Promotions

Hi Tayla,
Thank you for your great feedback! We’re so glad to hear you were happy with the service and your branded tote bags 😊
We really appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great communication.

Very happy and returning client. Smooth process and will use them again.

November 1, 2025
Unprompted review
Payless Promotions logo

Reply from Payless Promotions

Hi David,
Thank you for your lovely review! We’re so pleased to hear you had a smooth experience and that you’re a returning client 😊
We truly appreciate your continued support and look forward to working with you again!

Rated 5 out of 5 stars

Seamless experience and quality shirts

Team was very responsive, communicated well and the entire purchase experience was seamless.

I was very impressed with the quality of the shirts, the fabric, the fit and the print was excellent. Highly recommend it.

October 30, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you so much, Bachir! 😊
We’re thrilled to hear that you had such a smooth and positive experience with our team. Clear communication and responsive service are always our top priorities. We really appreciate your feedback and look forward to helping you again soon!

— The Payless Promotions Team

Rated 5 out of 5 stars

Billiant Company to Use

One of the easiest transactions I have ever done. Thank you to the team at Payless Promotions for making this process simple, on time and quick. Will definitely use this business again.

November 2, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you, Fiona! 😊
We’re so happy to hear the process was simple and on time, that’s exactly what we aim for! We really appreciate your kind feedback and look forward to working with you again soon.

— The Payless Promotions Team

Rated 5 out of 5 stars

What we expected

What we expected, good price and arrived on time

November 3, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks, Andrew!
We’re glad to hear everything met your expectations and arrived right on time. We appreciate your feedback and hope to work with you again soon!

— The Payless Promotions Team

Rated 5 out of 5 stars

Great Service

Went above and beyond to have my order arrive for my function, great support given and so helpful and well priced.

November 3, 2025
Payless Promotions logo

Reply from Payless Promotions

Thank you so much, Linda! 💙
We’re thrilled to hear our team could help make sure your order arrived in time for your function. It’s wonderful to know you found our service helpful and well-priced. We really appreciate your kind words!

— The Payless Promotions Team

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