PC Kings Reviews 390

So very impressed with the service i received, prompt, considerate and knowledgeable. I fully recommend PC Kings for all your PC needs

I received useful advice that saved me time and money. Quick communication, helpfulness and willingness. The ability to pick up a product quickly that other companies in Liverpool did not have. I highly recommend it. Thank you

Great service and affordable, Would highly recommend, Friendly and efficient

Steve was extremely helpful and knowledgeable with resolving the issue with my HP laptop battery. He quickly established the replacement battery I had sourced was counterfeit and sent me screen grabs of the error messages. He then reinstalled the original battery and tested it which showed the battery was fine and we soon realised that the laptop may have been dropped and consequently dislodged the original battery.

All in all, Steve provided great value for money and service and saved me a whole lot of time and money if I had to send it off to HP which would have taken up to 10 days to repair and return. Steve completed this repair and check within 2 hours!! I’d highly recommend Steve and would definitely use again with the added bonus of being local! Thanks PC Kings!

Second time using this company. Again, brilliant response - called for home visit after explaining problem. Arrived about hour and a half later; Fixed problem within a few minutes. Gave me other software advice while on site. Cannot fault knowledge and courtesy. Will have no problem recommending to anyone.

I recently I had issues with my computer. I emailed asking for some advice on what the issue could be they took time to go through all the possible issues and ways that I could go about fixing my problem. My problem is now resolved and would highly recommend this company for future computer problems.

Steve was really efficient on fixing my son’s PC. With his mock exam’s coming up, he was concerned about not having it to hand. Steve fixed it on the next day and my son was relieved.
Brilliant service and a very good price!

Came out within an hour and sorted the problem right away. He was very pleasant and efficient.

Very efficient service with the luxury of coming to your home to see what the technical problems are. Highly recommended.

I went to his house with my PC for him to help me fit my graphics card and he’s very experienced in what he does, not only did he fix my graphics card he pointed out other problems I had with my PC and I bought off him replacements to fix them. Very professional in what he does.

Steven arrived on time and allocated the full quoted time to analysing our WiFi/Network set up and then tweaking the configuration to improve coverage and speed. He also helped with connecting a hard drive to the network. Steven was extremely knowledgeable, explaining everything as he went along and offered some great tips about improving WiFi connection on laptops. Highly recommended.

Good 1 to 1 attention, and plenty of patience, (needed with me)

I received a very professional and reasonably priced service from PC Kings. Steven called to my home the same day that I phoned with a couple of problems with my laptop. He identified the problems promptly and then set about resolving them. Would have no hesitation in using PC Kings again.

Professional and efficient service. Took computer Tuesday evening returned Thursday evening as good as new.
Highly recommend to anyone.

Steve is so helpful and really sorted my computer problems out for me

I first met Steve King at the beginning of May this year (2023) after researching the best IT expert to contact due to having a long-standing IT problem that has worsened and become more pronounced with advancing digital technology and, more importantly, once I started to catch-up with it a little bit by getting my first 'smartphone' during the Pandemic (Dec 2020).
After getting the smartphone, however, I then managed to get away to stay with a member of my family and form our first support bubble just before the Xmas lockdown was brought in and stayed away until early March. It was then only on my return, once I was regularly connected to my home router/hub via the WiFi with my mobile, did my IT problems (with my desktop pc - an already out-of-date system still operating on Windows 7!) start escalating.

By the time I contacted Steve, it was apparent that all 3 devices to my home hub network (desktop; tablet; and my android smartphone) had a major problem across all devices, including a whole mish-mash of file-association errors I'd made as they got worse, and which is all going to present Steve with a major problem to sort out, including a total re-build and re-fit of my desktop, due to there being so much cross-over of data, pictures, programmes and the way each device functions/between devices (in a nutshell my whole system was FUBAR!) and, for personal reasons, I cannot afford to lose any of it.

As I'm a pensioner whose been scammed more than once in the past, my trust was at an all time low when I finally messaged Steve quite tentatively to start revealing all these problems but, I needn't have worried, as Steve was sensitive to this from the start. Since that first meeting when, as well as obviously getting a sound grasp of the problems I was having, he took my tablet with him to look at:
* we've exchanged several messages and emails, some with photo's attached so that he can work out what this Luddite is talking about!;
* he's sorted my tablet, which had stopped working, by taking it back to its factory settings after doing a data/file recovery of everything on it;
* returned it on the next visit running better than ever, if a little slow (though it's not had a lot of use, it is 9 years old!);
* on the second visit (5th June), he got a grasp of the problems going on with the desktop (although an out-of-date pc still running on Windows 7 had already given him a pretty good idea!!), even managing to do some temporary fixes so that I can continue doing some important work until I'm ready for him to take that away for the rebuild/refit, and just so much more like getting pictures retrieved from the microSD card on my phone, which had also been affected by the problems, as well as taking the memory card from an old camera that had given up the ghost and retrieved all the precious, irreplaceable photo's on it, that I thought were lost forever.

He's transparent with his prices and terms of service, so you know where you stand from the start; very affordable; explains things in a way that even this Luddite can understand; takes his lead from the customer, so you don't feel rushed into making decisions; he's obviously very knowledgeable in all things IT, which just gives you a feel that your precious data, etc, is in safe hands; and he truly is a Gem of a find in IT Experts - the Jewel in the Crown of PC Kings - I wouldn't hesitate to recommend him (indeed I already have started doing that), just as others have before me, which is how I found him.

Really helpful, great service. Highly recommend.

Highly recommend Steve from PC Kings, he has been doing all my IT for over 5 years now and would not go any where else, top guy

Steven is a wizard.
My old Sony laptop, wouldn't start up and I thought I'd lost a shed load of data...approx 10 years!!
He was able to copy the files onto a memory stick phew and I was able access them my new laptop immediately.
Even better he's managed to resurrect the old laptop.

I'm so impressed with his work and work ethic and he's easy to talk to and simplifies all the technical stuff.

I wouldn't hesitate to recommend him to family and friends.

Jonathan Bell

Took my PC for an upgrade as was running ridiculously slow. Sorted in no time and running brilliantly. Have used PC Kings a couple of times now and can't fault them.
Helpful and friendly advice each time.