PCLA - Property Claims Loss Assessors Ltd. Reviews 48

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

PCLA looked after my roof leak issues. Highly recommend anyone who is looking to avail their service. Thank you team for your help.

Rated 5 out of 5 stars

We had a house fire in August 2024. Mark Fagan from PCLA handled a very long and protracted negotiation with Zurich Insurance. He was so patient, nothing was too much trouble, absolutely worth his w... See more

Rated 5 out of 5 stars

Following an unexpected leak in one of our bathrooms, we were given the contact number for PCLA from our plumber. Dean very promptly contacted me, called out and basically took over the headache we w... See more

Rated 5 out of 5 stars

Recently we had water damage in our bathroom/sitting room. I contacted Peter as I had used him several years ago, yet again he put my mind at ease, he handled all communications with our insurance com... See more

Company details

  1. Loss Adjuster

Written by the company

Property Claims Loss Assessors Ltd. (PCLA) is an insurance advisory company working on behalf of the public. We are directly employed by you, the customer and not by the insurance companies. When you appoint PCLA, our job will be to ensure that you get the full settlement you are entitled to so you can repair the damage to your property and restore it to its original condition. If we don’t manage to get a settlement for you, then we won’t get paid at all. This means that we will work hard for you every step of the way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Employing Mark Fagan of PCLA was the best decision made

We had a house fire in August 2024. Mark Fagan from PCLA handled a very long and protracted negotiation with Zurich Insurance. He was so patient, nothing was too much trouble, absolutely worth his weight in gold. Everyone in PCLA were extremely professional and bent over backwards to help. Best decision I made, Highly recommend.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Following an unexpected leak in bathroom

Following an unexpected leak in one of our bathrooms, we were given the contact number for PCLA from our plumber. Dean very promptly contacted me, called out and basically took over the headache we were facing. We did not have to deal with insurers from that moment on. Dean secured us the best possible price to cover all repairs to our bathroom. I would highly recommend PCLA

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

The process of getting PCLA engaged…

The process of getting PCLA engaged with my claim was incredibly straightforward, and during the process Cathal from PCLA was always receptive to any call or texts I sent with questions on the progression and status of my claim. He got a great result in my claim for me during one of the more stressful periods of the year, and I would absolutely recommend them to anyone who has the misfortune of damage to their property

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve used PCLA twice now and wouldn’t hesitate to recommend them. Both times, they handled everything with professionalism, clarity, and genuine care. They took the stress out of the claims process and made sure I got the best possible outcome. A really trustworthy and knowledgeable team—top-class service from start to finish.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

This was one of my best decisions

This was one of my best decisions. My insurance claim was handled so professionally, with such ease and so successfully that I would not have a single hesitation in recommending this company and it's services to anyone who is looking for the same. Indeed, I have already done so for friends, who reported the same outcome. I was in safe hands, from start to finish.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Peter at…

Excellent experience with Peter at PCLA. He handled our claim very professionally and provided efficient advice. All are questions were answered promptly and updates constantly provided throughout the process.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from PCLA

Excellent service from PCLA who handled all aspects of a complicated home insurance issue. We had storm damage to a boundary wall which needed urgent short term repairs for security but a more substantial repair for long term safety. PCLA negotiated a better settlement with our insurers than we could have done without their professional assistance. Competent, prompt acting, reliable and friendly people.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Cathal called and was so professional…

Cathal called and was so professional and easy to deal with, he removed all the stress of making the claim, after the stress of the flood. Highly recommend

May 21, 2025
Unprompted review
PCLA - Property Claims Loss Assessors Ltd. logo

Reply from PCLA - Property Claims Loss Assessors Ltd.

Thanks for your kind words Marica. Glad Cathal could help.

Rated 5 out of 5 stars

PCLA did a great job for us

PCLA did a great job for us. Peter was extremely professional and easy to deal with, he made a stressful situation much easier to deal with and was successful in securing a claim on our behalf. Highly recommended!

May 13, 2025
Unprompted review
PCLA - Property Claims Loss Assessors Ltd. logo

Reply from PCLA - Property Claims Loss Assessors Ltd.

Thanks for the review Dave. Much appreciated.

Rated 5 out of 5 stars

Niall made our claim so easy and…

Niall made our claim so easy and painless. Very professional service. Niall was recommended by o us and now I have recommended him to the next. All staff at PCLA very excellent.

May 12, 2025
Unprompted review
PCLA - Property Claims Loss Assessors Ltd. logo

Reply from PCLA - Property Claims Loss Assessors Ltd.

Thanks for your kind words, will pass on to Niall McGuinness

Rated 5 out of 5 stars

This was an extraordinary experience…

This was an extraordinary experience dealing with PCLA. Peter dealt with claim and explained everything as we went along. Peter was at the end of the phone at all times if we needed to contact him. A real pleasure and a very professional service. I highly recommend PCLA. Thank you.

April 7, 2025
Unprompted review
PCLA - Property Claims Loss Assessors Ltd. logo

Reply from PCLA - Property Claims Loss Assessors Ltd.

Thanks Denise for taking the time to write a lovely review.

Rated 5 out of 5 stars

A Heartfelt Thank You to PCLA

When I experienced damage to my property, I was honestly at a loss for where to turn. The thought of navigating the insurance process alone was daunting and stressful. That’s when I came across Property Claims Loss Assessors Ltd. (PCLA), and I can honestly say they turned one of the most challenging situations into something manageable—and even empowering.

From the moment I got in touch, PCLA made everything incredibly simple and transparent. They took the time to explain the process clearly, always kept me informed, and handled all the back-and-forth with the insurer so I didn’t have to worry. It felt like they lifted a huge weight off my shoulders.

What really impressed me was their dedication and professionalism. It never felt like I was just another case to them—they genuinely cared about achieving the best outcome for me, and it showed in everything they did. Their expertise was obvious from day one, and the final settlement they secured far exceeded what I would’ve managed on my own.

When it comes to value for money, I truly believe working with PCLA was one of the best decisions I could have made. Not only did they save me time and stress, but they also delivered real results that made a meaningful difference.

I wouldn’t hesitate for a second to recommend PCLA to anyone going through a property insurance claim. They’re not just experts—they’re allies. And in times like these, that kind of support is priceless.

April 22, 2025
Unprompted review
PCLA - Property Claims Loss Assessors Ltd. logo

Reply from PCLA - Property Claims Loss Assessors Ltd.

Thanks Karl. Glad we could help.

Rated 5 out of 5 stars

Thank you Cathal

We had a great experience with Cathal Grimes . He was a gentleman to deal with and communicated with us keeping us in the loop at all times . We found Cathal took the stress of our situation and told us exactly what we could expect , time frame etc . A true professional . Thank you Cathal

April 11, 2025
Unprompted review
PCLA - Property Claims Loss Assessors Ltd. logo

Reply from PCLA - Property Claims Loss Assessors Ltd.

Thanks Helen for your kind words.

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