PDAPlaza Reviews 

812
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the unique products and their perfect functionality, often praising the fast, timely delivery, with orders arriving as promised or ahead of schedule. The ordering process is consistently described as quick, easy, and transparent, supported by good communication and responsive service. However, some customers noted significant delays, with orders taking longer than promised and dates often pushed back. A few also reported receiving products not as described or with damaged packaging. Additionally, some were dissatisfied with post-sale communication, citing unresponsiveness after returns or when seeking product support.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers had positive experiences with order, praising the clear process and good communication, with some... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and responsive... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

I ordered my phone Oppo find x9 ultra from PDAplaza about a month ago. It didn't arrive as expected. Due to back order Hence I was getting worried because of my upcoming vacation. I talked to Louis an... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

I bought the X15 Ultra (global model) and had a great experience with PDAplaza. Since this phone isn’t officially sold in the US, I spent time researching stores that offered solid pricing and rel... See more


Company details

  1. Electronics Store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(812)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store

Great store. ordered from them in the past and just got my new xiaomi phone from them. Fast shipping. Easy ordering. Will buy from again

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

First Time Customer Experience

This was my first time purchasing from PDAPlaza and it was great. I got the Vivo X300 Ultra (global) and the prices were the best I've seen online and the customer service that I experienced chatting with the agent was great. Would definitely recommend to anyone.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

The fact that it arrived on time if not earlier…

The fact that it arrived on time if not earlier, was a winner. I am experiencing issues with this device however, so I am looking forward to all the after support from this transaction, to see how your company handles issues like these. So far the experience is excellent, even though the phone is faulty. But looking forward to clearing this up with your company.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

The shipment is on time

The shipment is on time. My OPPO x9 find ultra shipped to me by Canada Post. I receive d a Canada Post notice and picked up the package in a branch and signed it. It is reliable.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good selection, quick shipping

The selection of phones was better than expected. I was fortunate to get mine on a deal. Shipping was quick. Overall the experience dealing with pdaplaza has been very pleasant and would recommend for those looking for harder-to-get phones

April 25, 2026
Unprompted review
Rated 3 out of 5 stars

Good

Good: My order is arrived. Price is fair. Communication checking order status is excellent. Thank you Milan A.
Bad: Order get shipped taking way longer than what it said on the page. It could be due to my particular phone model.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The fact that they replied immediately…

The fact that they replied immediately after I sent them an email inquiring about the status of my order was the best experience for me! The order got a bit delayed but because the Account Executive was constantly in touch with me, I was happy to wait. Everything arrived as expected and they are the only reliable store that had the Xiaomi Ultra model available.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered Vivo V70 and I am happy with…

I ordered Vivo V70 and I am happy with the overall service that I got from PDAPlaza. They answered my questions in a timely manner, they gave me timely updates about my order and also included a converter pin since the adapter for phone's charger came with UK pin and I live in Canada. Would definitely come back to buy more phones from them in future.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great source for international models—confirmed working on Freedom Mobile

I recently purchased the Global version of the Samsung Galaxy Z TriFold (SM-F968B/DS) from PDAPlaza. For those looking for this specific model, it’s important to note that this version features dual physical SIM slots rather than eSIM support, which was a key detail for my setup.
​Despite it being an international model, I can confirm that Wi-Fi calling works perfectly on the Freedom Mobile network here in Canada. The device arrived brand new and exactly as described. Communication from the team was solid throughout the process. If you are looking for hard-to-find hardware and don't mind a bit of a wait for international logistics, I highly recommend them.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied with my order and service

Shipping was very fast. Requiring a pickup at post office helped ensure the shipment was secure and not susceptible to interception by thieves.

The packaging was well done and ensure there was no damage in transit.

The ordering process was simple and easy. Communication with support was also quite quick.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Good customer service

I would have given it 5 stars but my shipping was slightly delayed with FedEx on their end. They quickly responded and kept me informed about shipping after I reached out.

March 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look