PDAPlaza Reviews 

812
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the unique products and their perfect functionality, often praising the fast, timely delivery, with orders arriving as promised or ahead of schedule. The ordering process is consistently described as quick, easy, and transparent, supported by good communication and responsive service. However, some customers noted significant delays, with orders taking longer than promised and dates often pushed back. A few also reported receiving products not as described or with damaged packaging. Additionally, some were dissatisfied with post-sale communication, citing unresponsiveness after returns or when seeking product support.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers had positive experiences with order, praising the clear process and good communication, with some... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and responsive... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

I ordered my phone Oppo find x9 ultra from PDAplaza about a month ago. It didn't arrive as expected. Due to back order Hence I was getting worried because of my upcoming vacation. I talked to Louis an... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

I bought the X15 Ultra (global model) and had a great experience with PDAplaza. Since this phone isn’t officially sold in the US, I spent time researching stores that offered solid pricing and rel... See more


Company details

  1. Electronics Store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(812)

138 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away from these crooks

Edit #2: After about 2 months, finally got a reply from them and finally got my refund. Good thing I kept on pushing with my emails...

EDIT: It is now April and these cooks still haven't replied to a single email. sent countless follow ups since February. AVOID THESE CROOKS AT ALL COST!

They are quick to reply when you buy from them. But when it comes to getting refunds, they'll just ignore all your emails. Purchased a phone from them and they had protection with Surebright offered at the time so I took it since it was a foldable.

I recently got contacted by Surebright that they will cancel my protection due to non payment from PDAPlaza.

I contacted PDAplaza to understand the situation better and they said that Surebright wasn't honoring the warranty so they will refund it in full in 7 business days.

Then after a couple of days, Milan contacted me asking for my order number which I provided.

Ever since then, ghost silence. No refunds, no replies, nothing.

At this point, they are just crooks. Stay away from these dishonest people.

February 23, 2026
Unprompted review
Rated 4 out of 5 stars

Good

Good: Company was able to offer other colors if the ordered color was not available.
Bad: Took a month for the company to realize they did not have the ordered color.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

A new cell phone other than what is currently available in Canada

I was looking to purchase a new cell phone other then what is currently available in Canada. After watching many videos on YouTube on the Huawei line of cell phones. I chose to purchase the Mate80 as the PDA Plaza online store had this version available. So far the setup has been easy. There is a bit of a learning curve, between YouTube and the help that is being offered from the tech foljs at PDAPlaza I will get the Huawei as I like for it to be. I just have a few more things to get done. I have spent a few days of a couple of hours to get things just right. I did not want to spend a full day doing this, I am in no hurry. The quality of the Huawei Mate80 ProMax needs to be seen held in hand, it is amazing.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Pdaplaza is an alternative stop shop…

Pdaplaza is an alternative stop shop for parallel phone import and bought my first phone with them since 2018 Huawei Mate 20x. Great discount need great patience, as some model phone require 15 -25 business day before receiving.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast.

Delivery was fast.
Customer service was great.
Polite
Friendly
Many payment options which made it easy to get a phone .
Overall great experience.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

AWFUL AWFUL AWFUL

ABSOLUTELY AWFUL EXPERIENCE.
They carry no stock in their "store". They jus buy the phone on behalf of you and ship it to your door - pocketing the difference. AND IT TAKES THEM MORE THAN A MONTH!
Ordered on Dec 18th, received phone on Feb 5th, despite being promised a 25 day shipping time, which got pushed back THREE WHOLE TIMES, blatantly violating their shipping guarantee.
Their customer support also might as well not exist. Their responses are vague and do not provide any more information than a new, pushed back shipping date.
Look at other reviews online. They will lie, ship wrong products, delays refunds, anything for the to keep their money. BUYERS BEWARE!! NEVER BUY

February 3, 2026
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

Hi Aiden Tam,

If we set emotions aside and look at the facts objectively:

1. You placed your order on Dec 18 with a stated shipping time of 25 business days. The device shipped on Feb 3. We acknowledge and apologize for the 4-business-day delay.

2. You were proactively informed about the possibility of delays and explicitly agreed to proceed. There were no surprises, and communication was maintained throughout.

That said, you can take some comfort in knowing that you’re currently the only person in Burnaby with an OPPO Find X9 Pro. Cheers!

Rated 5 out of 5 stars

Cosmo communicator PDA

I've gotten the best deal ever on PDAPlaza : Cosmo communicator by Planet computers US version,USB-C Hub and leather pouch!
This is one of the best website for tech devices,
Highly recommended :)

January 30, 2026
Unprompted review

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