PDAPlaza Reviews 

812
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the unique products and their perfect functionality, often praising the fast, timely delivery, with orders arriving as promised or ahead of schedule. The ordering process is consistently described as quick, easy, and transparent, supported by good communication and responsive service. However, some customers noted significant delays, with orders taking longer than promised and dates often pushed back. A few also reported receiving products not as described or with damaged packaging. Additionally, some were dissatisfied with post-sale communication, citing unresponsiveness after returns or when seeking product support.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers had positive experiences with order, praising the clear process and good communication, with some... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and responsive... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

I ordered my phone Oppo find x9 ultra from PDAplaza about a month ago. It didn't arrive as expected. Due to back order Hence I was getting worried because of my upcoming vacation. I talked to Louis an... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

I bought the X15 Ultra (global model) and had a great experience with PDAplaza. Since this phone isn’t officially sold in the US, I spent time researching stores that offered solid pricing and rel... See more


Company details

  1. Electronics Store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(812)

138 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Order an OPPO Find X9 Pro (Global) on Dec 21, 2025. Estimated delivery was December 24th - December 26th. On Dec 28th, I requested a tracking number. I got a response from them the next day saying that the device came in a broken box unfortunately and they noticed before shipping. I was disappointed, because the item was in stock and I was not informed about the change in delivery date until I requested updates. January 7th, 2026 still no news so I've requested a refund. January 18th still no refund. FYI, the phone costs 1700 CAD.
Update: After publishing this review, I finally received my refund.

January 17, 2026
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

Hello, we apologize for the mix-up and inconvenience caused.

Rated 5 out of 5 stars

In general

In general, they have been a good company with prices that are affordable to the buyer, also with a good response.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing phone, took a while but very worth it.

I'm using the phone I ordered to type this review. (Zte Z80 ultra Nubia starry night edition)

I expected to take pretty long because of reviews from other people about really long order times, but it was only a few days longer after I asked Milan for order status, he replied and kept letting me know when they would have the package ready to send, and I received it on the date expected, just trust him.

I made this mistake, I didn't realize the specific phone I was ordering wasn't in the stock, so make sure when getting a phone that it is in stock for faster delivery.

And honestly? I'm not gonna lie, this has to be the most beautiful phone I've held in my hands, never seen anything like this ever before, definitely gonna be keeping an eye on this brand and in pdaplaza for other products that might look as good as this.

Build quality: 5 star
Package quality: good, arrived in perfect condition

The phone itself is pretty astonishing.its kind of like a gaming phone, like red magic and a picture phone combined, the camera if you play around with a little bit, you can take really good pictures. The selfie camera is bad (under display one, but who really cares about that)

You can download any apps or customize this phone any possible way with apps like wallpaper engine on playstore.

Only issue I ran into was that this phone doesn't support USB c audio for some reason, I'm not sure why, but blue tooth does work perfectly fine. I was planning to plug in my iems with a dac but it doesn't work from the charging port.

In any case you just have to relearn the phone a bit

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

Beware of shipping overcharges

Beware of shipping overcharges. Paid $59 for premium FedEx shipping, but they sent it via Canada Post (which is a $29 service). They pocketed the $30 difference. Be careful with 'expedited' quotes at checkout; you might not get the carrier you paid for.
When I asked for the difference in was told "We shipped Canada Post Express (not Expedited) because FedEx does not allow signature request + ID check for your location unfortunately."
I further asked for proof of the shipping cost, but have not gotten a reply.
I will update if this gets resolved amicably.

Update: Good news—the company contacted me and offered to refund the shipping difference as a gesture of goodwill. It’s great to see a business stand by their customer service.
I received the refund on the difference.
I’ve upgraded my rating from one star to four. Had the delivery been more timely and the billing correct from the start, this would easily be a five-star experience. Overall, they made things right—buy with confidence.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Delivered as said

Delivered as said. And previously discussed with seller and very responsive
Now have to see if the golf and ECG function will work as described
just received them.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Everything was fine until I returned…

Everything was fine until I returned the phone. PDA Plaza received the device back over a month ago and I have still not been refunded.

They have the phone.
They have my money.
And now they have gone completely silent.

As someone with a professional background in business and film, I am very familiar with contracts, timelines, and consumer obligations. This is not a “delay” ; this is unacceptable and unethical business practice. Returns and refunds are basic retail standards, not optional favors.

The lack of communication is especially concerning. Ignoring customers after receiving returned merchandise raises serious questions about how this company operates once a sale is complete.

If you are not 100% certain you’ll keep the phone, do not purchase from PDA Plaza. Based on my experience, getting your money back may turn into weeks of chasing, stress, and silence.

I am posting this publicly in hopes PDA Plaza finally responds and resolves this matter. Until they do, I strongly recommend taking your business elsewhere.

EDIT: After almost 2 months, they finally processed my return, but still charged restocking fee, I will be pursuing legal action for the restocking fee amount, as they did not meet their end of their own policy.

December 16, 2025
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

Hi, we processed your refund through Affirm one week ago. If you have not received the funds, please contact Affirm directly, as they handle the payment and we no longer hold your money. We have remained in contact throughout this process.

Rated 5 out of 5 stars

Super duper happy with my purchase at…

Super duper happy with my purchase at PDAPlaza. I needed to buy the Huawei D2 watch and they had different color choices available. The order process was quick and easy. I had my watch in less than a week after ordering. They kept me in the loop of every step of the order. From the moment the order was processed and ready to be shipped out. They emailed me when FedEx label was created and kept me updated on the delivery date. Would most definitely order again with them!!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Motorola Razr 60 Ultra (Mountain Trail)

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was responsive when I reached out the them. My phone arrive in a few weeks and I couldn't be happier. Overall I was really impressed with the products on the PDA Plaza site, as many of them aren't available via traditional sites. I've reco'd PDA plaza to a few other friends as well. Thanks so much!

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

My purchase had arrived home but I’m…

My purchase had arrived home but I’m not home yet as my neighbor signed for it to hold. What I can say for now is that I was able follow the shipping route, which was quite a transparent process, so when it arrived it gave me confidence that I can order something again from your company.

December 7, 2025
Unprompted review

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