Peep Eyewear Reviews 

306
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs and the friendly, professional support provided by the knowledgeable team members. People truly love how their vintage or severely damaged frames are carefully restored to look completely brand new again. Consumers also note the impressively fast turnaround times and remarkably reasonable prices compared to traditional high street opticians. Reviewers consistently appreciate the clear and helpful communication maintained throughout the entire process, making it very convenient to order specialized lenses. Many individuals note that they would gladly recommend these services to anyone needing reliable eyewear solutions.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional frame repairs and high-quality lens... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the craftsmanship and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness and... See more

Price

Clients share positive opinions on price, highlighting fair costs compared to traditional alternatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ease of ordering (the website is great and addresses all questions you could possible have) right through to delivery of my repaired frames (excellent communication throughout!) I would not hesit... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(306)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Glasses restoration

I sent off some glasses which belonged to my late grandma, they were in pretty bad shape and had a few broken parts but they were restored to how they originally looked! The team were great at updating me on the progress and the brand new arms made for the sides are amazing and match the glasses perfectly.

February 15, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you so much for the lovely review - I'm so pleased you're super happy with how the restoration turned out..

I'm really happy we can get you wearing your Grandma's fabulous eyewear... She had great taste :)

Rated 5 out of 5 stars

Great find

Great find, designer frames at (in my case) about a third of the original price, absolutely mint condition, kept them after the try on or return service they offer. Then sent to them to get reglazed, pretty quick, and far cheaper than all the high st opticians. Very happy!!

February 2, 2024
Unprompted review
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Reply from Peep Eyewear

Thank you Bryan for the great review - So pleased you're happy with your new glasses and we also managed to save you lots of £££s.

If you ever need anything in the future, just give us a shout :)

Rated 5 out of 5 stars

Happy lady

Hello

I just wanted to say thank you for my new lens fitting and the screw threads you fixed in my glasses for me.

They are perfect and I am really pleased that I can wear them again at such a low cost. They were supposed to be my spare pair of glasses but I am wearing them constantly again thanks to your repair!

Once again, it has been a pleasure dealing with yourselves and with your prompt and efficient service which is a rare thing these days.

Thank you so much

January 23, 2024
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the kind words Lesley - so pleased you’re happy! You know where we are should you need us again, Chris & Jo

Rated 5 out of 5 stars

Don't let go your favourite pair of broken glasses

I accidentally stumbled upon Peep Eyewear when searching for a place to fix my glasses. Initially, I thought it was impossible, but it was not! Chris and Jo were very responsive and helpful when I sought advice about my broken hinge glasses. The service was very quick (it was done and delivered within a week) and was affordable, too.

100% recommended if you're not ready to let go your favourite (broken) glasses.

January 14, 2024
Unprompted review
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Reply from Peep Eyewear

Aw thank you for the great review - We're so pleased we managed to save your favourite pair of glasses.

If you ever need anything, please just get in touch :)

Rated 5 out of 5 stars

Good and efficient service

Good and efficient service. Sent my glasses for a single hinge repair but they seem to have realigned and tightened the other as well.
All in all a very happy customer.

December 23, 2023
Unprompted review
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Reply from Peep Eyewear

Thank you Stephen for the great 5* review - I'm really pleased you're super happy with our service.

If you ever need anything, please just get in touch :)

Rated 5 out of 5 stars

Fantastic experience!

I cannot recommend Peep Eyewear enough! A fantastic, personal service from start to finish. I had a favourite pair of frames that have been beautifully restored and fitted with high quality lenses at a very reasonable price. My sunglasses have also been fitted with prescription lenses with the same appearance as the originals. In addition, the turnaround was very quick. I will definitely become a regular customer.

December 21, 2023
Unprompted review
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Reply from Peep Eyewear

Aw thanks Sonja for the lovely 5* review - I'm so pleased you're happy with your new glasses and sunglasses and are more than welcome to come back anytime.. :)

Rated 5 out of 5 stars

Fantastic personal service

Fantastic personal service. I had resigned myself to the fact that my favourite frames were a right off and not replacable. Not only did they have a replacement frame (discontinued everywhere else) to me within 24 hours of making contact, but can fix the other ones too! Saved me hundreds of pounds too!

December 15, 2023
Unprompted review
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Reply from Peep Eyewear

Thanks Kate for the great review - So pleased they arrived safely..

Send the others when you're ready to do so!

Chris :)

Rated 5 out of 5 stars

Great service

Chris at Peep Eyewear could not have been more helpful. I was very impressed with the service.

December 1, 2023
Unprompted review
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Reply from Peep Eyewear

Thanks for the fab review - It really means a lot to know you are happy with our service..

Please just get in touch if you need anything :)

Chris

Rated 5 out of 5 stars

10/10 from start to end

10/10 from start to end. Excellent communication and a job well done. Don’t change Peep!!!

December 7, 2023
Unprompted review
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Reply from Peep Eyewear

Ah thank you Howard for the great review - It means a lot :)

If you ever need anything, please just get in touch

Chris

Rated 5 out of 5 stars

Amazing service fast turn around.

Amazing service fast turn around.
Chris was really helpful over the phone and on what's app.
Will differently be using again

November 30, 2023
Unprompted review
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Reply from Peep Eyewear

Thanks Buzz for the great 5* Review - It really means alot to know we've made you happy with our service...

If you need anything else, please just get in touch

Chris :)

Rated 5 out of 5 stars

Just like magic!

I recently had two pairs of (almost!) vintage Ray Ban Wayfarer frames reburshished by Chris and the team at Peep. Absolutely amazed with the results! Like new! Also had prescription lenses fitted to both. Love the service! Thank you!

November 4, 2023
Unprompted review
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Reply from Peep Eyewear

Thank you Joshi for the fab 5* review.. I'm so pleased you are happy with our service and our lenses :)

If you ever need anything, please just get in touch

Chris :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Reasonably priced, quick postage, work done to a top standard and communication throughout.

Will 100% be using the service again - brilliant.

November 14, 2023
Unprompted review
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Reply from Peep Eyewear

Thank you Joel for the great 5* Review, so pleased you're happy with the new lenses and our service.

If you need anything, please just get in touch :)

Rated 5 out of 5 stars

nice job!

I am glad they were able to bring back to life my loved broken sunglasses! Definitely reccomend it !!

November 9, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Valdecir for the great 5* review - Really pleased you're happy with the results

If you ever need anything, please just get in touch :)

Rated 5 out of 5 stars

sunglasses issue fixed

Absolutely brilliant from start to finish. Not only was the issue fixed but everything was tightened up and a full clean. They are like new. Would recommend to anyone and use again. Thank you

October 30, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Brett for the great 5* review - Really pleased you're happy with our service and results.. :)

Rated 5 out of 5 stars

An incredible experience

An incredible experience (and refreshingly straight forward service) from start to finish. Good value, speedy service and good communications. I had my spectacles back within a week of sending them away, returned by Royal Mail tracked and signed delivery.

October 23, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Paul for the great 5* review.. So pleased you're happy with the service and results.

If you ever need anything in the future, please just get in touch :)

Rated 5 out of 5 stars

I’m writing this review as I am…

I’m writing this review as I am satisfied with a repair to my sunglasses. Unfortunately my dog got hold of them and chewed the arms off and scratched the lenses. They have been repaired to a standard that I can now continue to wear them which is a relief! Timely and great communication!

October 26, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you for the great review - So pleased we were able to help make them wearable again.

Hopefully you didn't tell him off too harshly :)

Rated 5 out of 5 stars

Really quick excellent service!

October 16, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Dea for the 5* review - So pleased you're happy with our super quick and excellent service :)

If you ever need anything, please just get in touch

Rated 5 out of 5 stars

You guys are INCREDIBLE!!!

Just wanted to take the time to say thank you so much for the service you and the team provide.

The results are absolutely incredible - they went over to you 8/9 years old and I was unsure of what you’d be able to achieve as they looked so dull and scratched! I needn’t have worried as they came back in A1 - Brand new condition.

These have long since been my favourite sunnies but with the frame now being discontinued; restoration was my only option and I’m so so glad I took it!

More than happy for you to use this feedback as testimony on your media platforms and I won’t hesitate to recommend you in the future!

For the record I used the frame polish and gradient lense replacement option.

September 15, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Michael for the great review - It really means alot knowing you're happy with the results from our restoration service.

If you ever need anything in the future, please just get in touch :)

Rated 5 out of 5 stars

The only place to go for all things glasses!

You guys are magicians & saved my glasses that I sat on! Thank you for the best ever service!

September 25, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks Eve for the great review, So pleased you're happy with the results and of our service :)

Rated 5 out of 5 stars

AMAZING

I am blown away with how well Peep Eyewear have fixed my sunglasses!
I accidentally stood on sunglasses given to me from my late grandfather and was told by so many opticians that they were beyond repair. Completely smooshed! I found peep eyewear and used to live chat to send photos over WhatsApp and they were so helpful! I have just received my glasses back and they look amazing! I cannot believe how they have fixed them! Thankyou so much!!

September 20, 2023
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you for the lovely review Eleanor - so pleased you’re happy with them! We love a restoration with sentimental value and we can give another lease of life - so happy we could help.
Enjoy!
Chris ☺️

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