Peep Eyewear Reviews 

306
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the repairs and the friendly, professional support provided by the knowledgeable team members. People truly love how their vintage or severely damaged frames are carefully restored to look completely brand new again. Consumers also note the impressively fast turnaround times and remarkably reasonable prices compared to traditional high street opticians. Reviewers consistently appreciate the clear and helpful communication maintained throughout the entire process, making it very convenient to order specialized lenses. Many individuals note that they would gladly recommend these services to anyone needing reliable eyewear solutions.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional frame repairs and high-quality lens... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and... See more

Quality

People report positive experiences with quality, expressing deep satisfaction with the craftsmanship and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness and... See more

Price

Clients share positive opinions on price, highlighting fair costs compared to traditional alternatives.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ease of ordering (the website is great and addresses all questions you could possible have) right through to delivery of my repaired frames (excellent communication throughout!) I would not hesit... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(306)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

My sunnies are brilliant

My sunnies are brilliant , thank you so much and they arrived in time for my holiday :)
Peep eyewear were utterly amazing. I spoke to a real live human who was well able to advise me on exactly what could be done to refurbish my late nan’s specs. The service was swift and the repair perfect…I would unreservedly recommend Peep Eyewear to anyone with a precious heirloom to fix.

May 13, 2024
Unprompted review
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Reply from Peep Eyewear

So pleased you’re happy with them Cathy - while we love to see all eyewear being reused, it’s always particularly pleasing to restore a family heirloom .. enjoy!
Chris

Rated 5 out of 5 stars

Website was easy enough to use with…

Website was easy enough to use with plenty of choice and information. They had the exact frames I wanted which was a surprise. The best thing was the wide choice of lenses for sunglasses. Lenses took a while to get fitted (just over week) but worth the wait as I love them.

May 3, 2024
Unprompted review
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Reply from Peep Eyewear

Happy you're pleased with your frames and new lenses Kristian - you know where we are if you ever need anything else.
Chris.

Rated 5 out of 5 stars

Excellent

Excellent. Glasses were polished and look like new; and they fit better again!

May 1, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the review Daniel - you know where we are if you need any work in the future, Chris

Rated 5 out of 5 stars

Hinge repair, perfect results!

I opted for a hinge repair and my glasses look perfect. Great customer service, quick turn-around, good value for money. Can't recommend enough.

April 18, 2024
Unprompted review
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Reply from Peep Eyewear

Thank you Nicole for the 5* review - So pleased you're super happy with the results of the repair.

If you ever need anything, just get in touch :)

Rated 5 out of 5 stars

Such lovely people who provide great…

Such lovely people who provide great customer service and a great product! Was nervous about buying prescription glasses online but Chris took me through the whole process step by step and I am thrilled with my prescription sunglasses and glasses. A***** I will be back!

April 10, 2024
Unprompted review
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Reply from Peep Eyewear

Aw, Thanks Jeanette - So pleased we managed to exceed your expectations.. It was my pleasure to help guide you through the process :)

When you need us, just give me a shout

Chris

Rated 5 out of 5 stars

Amazing service.

Amazing service.
Fixed a pair of expensive sunglasses that we were told by other services they were unrepairable.
So pleased.

April 1, 2024
Unprompted review
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Reply from Peep Eyewear

Thank you so much Julie for the 5* review.. It means a lot that you're happy with the results from the repair and we've kept them going for longer.

If you ever need anything eyewear related, just get in touch :)

Rated 5 out of 5 stars

thankful

...Had a pair of oliver peoples glasses where one of the hinges was broken. Went into the OP store in london and they quoted me £180 to fix it????? They even had the audacity to suggest I browse for a new pair lol anyway PEEP these guys are legit respond to emails fast and did a amazing job. They came back in about two weeks good as new! I would 10000x recommend thank you

April 4, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks Jumana for the fab 5* review - Super pleased you're happy with the result and of our service. (So pleased we managed to save you loads of £££s)

When you need anything eyewear related, please just get in touch :)

Rated 5 out of 5 stars

Fantastic!

My experience with Peep Eyewear was fantastic - from the speedy repair and delivery to the helpful, friendly customer service. Extremely reasonable price.
Really, really recommend.

April 3, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks Amber for the great 5* review - It really means a lot that you're happy with our service.

If you ever need anything, just give us a shout :)

Rated 5 out of 5 stars

Excellent service

Great experience with this company!
I bought secondhand Tom Ford glasses and had my prescription put in to them
Flawless service from start to finish
100% would reccomend

March 29, 2024
Unprompted review
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Reply from Peep Eyewear

Thanks Martina for the lovely review - I'm super pleased you're happy with your new glasses :)

If you need anything, just give us a shout

Rated 5 out of 5 stars

Fantastic products and service

I bought 2 pairs of frames and prescription glassing from Peep. The frames look fantastic. I ordered 4 frames for free home delivery and all 4 frames were excellent. The glassing was very well priced - less than 1/2 the amount the local optician would have charged. The frames were between 1/3 and 1/4 of what you would pay for them new - and they look brand new. The customer service was fantastic. I exchanged a few texts with some questions and they were very responsive. I will definitely use Peep again in the future.

March 21, 2024
Unprompted review
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Reply from Peep Eyewear

Ah.. Thank you Neil.. You are more than welcome.. I'm so pleased you are super happy with your new glasses and of course our service (which we pride ourselves on)

When you need us, we'll be here for you :)

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. They fixed a pair of beloved glasses for me that another company had claimed were completely beyond repair. They were well priced and good at communicating what was happening. Thank you Peep team!

March 22, 2024
Unprompted review
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Reply from Peep Eyewear

Thank you Alex for the fab review - I'm really pleased we mangaged to repair your glasses that others were no able to..

If you ever need anything eyewear related, just give us a shout : )

Rated 5 out of 5 stars

I had a favourite pair of Valentino…

I had a favourite pair of Valentino sunglasses which sadly broke at the hinge. I find it difficult to find sunglasses I really like so was gutted. I didn't think they could be fixed as the hinge was molded in to the plastic. But after a quick on line consultation Peep said they could fix them- hurrah! They had them back to me in a week. I’m so impressed with their service and would absolutely recommend them.

March 21, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Aw thanks Suzy for the great 5* review - I'm super pleased you're really happy with our service and results from the repair : )

If you ever need anything eyewear related, please just get in touch

Rated 5 out of 5 stars

Sunglasses transformed after refurb with peep eyewear!

I am blown away by results! Sent my Chanel sunglasses off for refurb. They were super scratched and dull, and lenses needed replacing too as also very scratched. Finished result means I now have a practically new pair! Worth the cost and definitely cheaper than buying a new pair. Thank you!

March 20, 2024
Unprompted review
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Reply from Peep Eyewear

Thank you soo much for the lovely 5* review - It means a lot to know you are super pleased with the results..

Bring on the sunshine now 🌞

Rated 5 out of 5 stars

Received my Celine Sunglasses and WOW…

Received my Celine Sunglasses and WOW they look amazing. Acetate has turned dull with white streaks from use and age and PEEP EYEWEAR transformed it back to ALMOST NEW condition! Now I can wear my favorite sunglasses again! Thanks so much!

March 4, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks Archie for the fab 5* review - It means a lot that you are super pleased with the restoration of your fav sunnies - If you ever need anything, just get in touch : )

Rated 5 out of 5 stars

exceptional service

I have some old sunglasses restored and reglazed and they look amazing. Exceptional customer service

February 26, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Simon for the great 5* review - We're super pleased you're really happy with the results of the restoration and new lenses.

If you ever need anything, just get in touch : )

Rated 5 out of 5 stars

Great company and will definitely be using again

Great service, fast turnaround, good communication and most importantly fixed my expensive optical Oakley glasses for a very fair price. Will definitely use again and thoroughly recommend their services.

March 11, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Mark for the 5* review - Really pleased you're happy with the results of the repair..

If you ever need any new glasses or lenses, just get in touch : )

Rated 5 out of 5 stars

Two major outlets had written off my…

Two major outlets had written off my prescription photograve ray bans. Not peep eyewear though. Returned as good as new for£25. WOW.
P. Hansom. Weybridge.

March 4, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Philip for the great review - So pleased we were able to help and get your eyewear reapired..

If you ever need anything eyewear, just get in touch : )

Rated 5 out of 5 stars

Super easy to use online form to order…

Super easy to use online form to order new lenses for my existing frames.
Posted my glasses in for a reglaze on February 29th and 7 days later they were already delivered back.
Gleaming new, with my new prescription, 2-year hoya guarantee and it was simpler, quicker AND cheaper than getting new frames at my regular opticians (who have always either refused to reglaze my existing lenses or told me it's not good value for money).
I have amassed a few frames over the years (still have my very first frames from the mid-90s!), thinking as and when I can afford it, I'll be sending a few more to reglaze.

March 8, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Aw thank you Esh for the great 5* review. I'm super pleased you're happy with your new lenses and our service.

When you're ready to get the others done, just give us a shout. : )

Rated 5 out of 5 stars

Impressed from the get go.

Impressed from the get go.
Had a super expensive pair of sunnies from Acne for 9months and the arm broke.. they refused to fix it..so after 3years of collecting dust peep restored my sunnies and gave new darkened lenses all within 3weeks. Communication from the start was great snd quirky sense of humour. Cheaper than a new pair of sunnies and my fav glasses im able to use again...so happy

March 4, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Aw, thanks Suze for the fab review - I'm so pleased we were able to repair something the manufactueres said they wouldn't or couldn't do.

If you ever need anything, just give us a nudge and we'll be there for you :)

Rated 5 out of 5 stars

Glasses repair by post

I can't recommend this company highly enough, the whole process went faultlessly. I am too busy to go and find a glasses repair shop, go in, do the deed, come back and pick them up etc etc.
With RM offering print-at-home labels, this adds another level of convenience. This company is not super cheap, but I would rather pay that little bit extra for good service, and that's exactly what I received. All in all, I would definitely use them again.

February 22, 2024
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thank you Jony for the great 5* review - I'm so pleased we exceeded your expectactions..

If you're ever in need of a repair again or new pair of glasses or lenses, please just give us a shout :)

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