Peep Eyewear Reviews 289

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they receive. Many people highlight the professionalism and helpfulness of the staff, noting their ability to restore beloved eyewear to an "as new" condition, often exceeding expectations. The pricing is also frequently mentioned as being very reasonable, especially given the high quality of work. Reviewers are particularly impressed with the company's ability to repair seemingly irreparable glasses and to fit new lenses into vintage or unique frames. The communication throughout the process is often described as brilliant, with staff keeping customers informed every step of the way.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the quality of the lenses, especially... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Price

Consumers find price to be positive. Many reviewers highlight the reasonable and competitive costs for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris... See more

Company replied

Rated 5 out of 5 stars

Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better t... See more

Company replied

Rated 5 out of 5 stars

Peep polished my scratched and dull looking Cutler and Gross glasses and made them look better than new! They somehow put them back together better than the original manufacturer too, as now the arms... See more

Company replied

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the fram... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Optical Products Manufacturer
  5. Optician
  6. Sunglasses Store

Written by the company

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Rated 5 out of 5 stars

My glasses FANTASTICALLY beautiful

My glasses FANTASTICALLY beautiful! They did a very nice job. Definitely I want more glasses with them.
Thank you very much

December 15, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your lovely feedback — we’re really pleased to hear you’re happy with your glasses.

It means a lot to know you’re enjoying them, and we’d be delighted to help when you’re ready for your next pair.

Thanks again for taking the time to leave a review.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Exceptional Professional Service

I cannot fault Peep Eyewear for their excellent service from my first point of contact to me receiving my fully repaired spectacles and also the supply of a further second pair. The expert help I received from Chris was second to none. I was fully informed throughout the process of what was required and happy to see the result of the repairs which I honestly thought couldn't be repaired. I would recommend Peep Eyewear to anyone who requires any Eyewear requirements.

December 15, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for taking the time to leave such a thoughtful review — it’s genuinely appreciated.

I’m really pleased we were able to repair the spectacles when it initially looked unlikely, and that you were happy with both the repair and the second pair as well. We always aim to be clear and upfront throughout the process, so it’s great to hear that came through.

Thanks again for the recommendation — it means a great deal to us. If you ever need any help in the future, we’ll be very happy to assist.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Exceptional Personal Service

The personal service I received from Chris at Peep was exceptional, from first contact to receiving my glasses. I cannot wait to receive my second pair.

December 6, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the kind words — that’s really lovely to hear.

I’m pleased the whole process, from first contact through to receiving your glasses, felt smooth and well looked after. We put a lot of care into making sure each pair is done properly, so it’s great to know that came through.

I hope you enjoy your second pair just as much when they arrive, and thanks again for taking the time to leave a review.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

The first and last person i would go to!

I needed my glasses fixing as the rim was broken. Gave me an estimate of 1 week and got it back like new in just 5 days! Amazing pricing and great customer service. Highly recommend

December 13, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review — that really means a lot to us.

I’m glad we could get the rim repair turned around quickly and have your glasses back with you looking as they should. We always aim to be upfront on timescales and pricing, so it’s great to hear that came through in your experience.

Thanks again for taking the time to recommend us — it’s genuinely appreciated.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

I had a pair of Dior glasses which was…

I had a pair of Dior glasses which was broken they soldered the arm back on them great service and highly recommend anyone that has glasses broken to send them in .

November 29, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for the lovely review! We’re really glad we were able to bring your Dior glasses back to life for you. If you ever need any other repairs or help with lenses in the future, we’re always here.

Thanks again for recommending us — it means a lot.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Must use forget specsavers

Initially l had some issues with prescription lenses being fitted into another frame, after having done a lot of research, emails & conversations I found Peep online. Chris, (who l have to say has the patience of a saint after me asking so many questions) was so good, the process is easy, l didn’t feel rushed into making a purchase & ended up buying a spare set of lenses from Peeps l now have 2 pairs of prescription driving glasses (1pair just in case ) the customer service was extremely good along with a speedy service and advice.
I have given their postcard & details to so many friends as they were so impressed with my glasses can’t say a big enough thank you 🙏🏽🙏🏽

November 11, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for this lovely review — it really means a lot to us.

I’m so glad we could help get everything sorted for you, especially after the trouble you had trying to get lenses fitted elsewhere. It’s great to hear you’ve now got two pairs of driving glasses that you feel confident with.

You were an absolute pleasure to look after, and I’m really grateful for all the friends you’ve passed our details on to — word of mouth genuinely makes a huge difference for a small business like ours.

Thanks again for the kind words and for choosing Peep.
Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Phenomenal brilliant amazing superb…

Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the frames were black plastic and were past their best. Peep Eyewear brought them back to life and totally exceeded all my expectations. Thank you, Pauline

November 18, 2025
Unprompted review
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Reply from Peep Eyewear

Hi Pauline,

Thank you so much for the wonderful review — what a message to receive! We’re really glad you decided to give your frames a second life, and even happier that the polish exceeded your expectations.

Black plastic frames respond beautifully to a proper restoration, and it’s always satisfying seeing them come back looking fresh again — especially when it saves you from buying a whole new pair.

Thanks again for trusting us with them, and we’re here any time you need a service, a tweak, or another bit of TLC.

Best wishes,
Chris & Jo
Peep Eyewear

Rated 5 out of 5 stars

Excellent speedy service offering…

Excellent speedy service offering excellent value for very high quality lenses. I have had lenses replaced 7 frames with Peep and the results have been outstanding. Half the cost of my local opticians. Very response and helpful

November 3, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review! We really appreciate you coming back to us for multiple pairs — it means a lot. We're so glad you’ve been happy with the quality and value of the lenses, and it’s great to hear you’ve had such good results across all your frames.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Excellent customer service from start to finish

Chris was very helpful and his communication was excellent. He did all he could yo ensure that the glasses I received were what I expected.

Keep up the good work.

October 17, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for your lovely feedback! We're really glad to hear you’re happy with your glasses and the service you received. It was a pleasure helping you find the right pair.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Just Fantastic

A brilliant service. I was heartbroken when I broke my Tom Ford glasses but the team at Peep fixed them in a jiffy. I’m over the moon to have them back so quickly and a perfect repair. Thank you so much you’ve made my day!

October 17, 2025
Unprompted review
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Reply from Peep Eyewear

That’s so lovely to hear — thank you! We’re really glad we could bring your Tom Fords back to life for you, and even happier to know you’re pleased with the repair.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Thanks for my glasses 🤓 excellent work…

Thanks for my glasses 🤓 excellent work you did.

October 13, 2025
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

Thanks so much! 🤓 We’re really glad you’re happy with the result — it was a pleasure bringing your frames back to life.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

A great small company

Couldn’t be happier. Great speedy service, excellent communication and brilliant repair. Thanks for reuniting me with my favourite sunglasses at half the price quoted by Ray Ban.

October 10, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much, — that’s lovely to hear! We’re so glad we could bring your favourite sunglasses back to life (and save you a fair bit too!). Thanks again for choosing Peep.

– Chris & Jo

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. So pleased I had my glasses repaired. So easy, very reasonable cost, fast turnaround and the glasses are like new - thank you.

October 4, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the lovely review! 😊
We’re really glad to hear you’re happy with how your glasses turned out — we love giving favourite frames a new lease of life.

Thanks again for choosing Peep!
Chris & Jo

Rated 5 out of 5 stars

Great service and communication was…

Great service and communication was excellent.
Sorted out the broken hinge really easily. Can’t recommend highly enough!

October 1, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for the kind words! We’re really pleased we could get your hinge sorted quickly and that you’re happy with the service. Great communication works both ways, so thank you for making it easy for us too 🙂

Best wishes,
Chris & Jo
Peep Eyewear

Rated 5 out of 5 stars

Best option for FL-41 lenses.

Best option for FL-41 lenses in the UK. Really affordable and allows you to reuse your frames easily. Great customer service.

September 29, 2025
Unprompted review
Peep Eyewear logo

Reply from Peep Eyewear

That’s brilliant to hear — thank you! 🙌
We’re all about keeping FL-41 affordable and letting you reuse the frames you love. If your prescription changes or you fancy another pair down the line, just give us a shout — we’ll be happy to help.

— Chris & Jo, Peep Eyewear

Rated 5 out of 5 stars

ABSOLUTELY AMAZING SERVICE FROM LOCAL…

ABSOLUTELY AMAZING SERVICE FROM LOCAL BUSINESS!
After my boyfriend stood on my favourite sunglasses and snapped them after I lovingly looked after them for 5 years I lost my mind. I was told by other glasses repairs companies, as well as Moncler repairs themselves that the glasses were beyond repair. So I contacted Peep Eyewear with a couple of photos of the damage shown below as I have had these sunglasses for 5 years and I love them so much and didn't want them to go in the bin . Chris contacted me with 2 repair options as well as reapply the old emblem from the broken arm onto a new arm. It took him 2 weeks to complete and they look absolutely amazing. You would never be able to tell they have been repaired.Big thank you to Chris who repaired them for me REPAIR, REPAIR, REPAIR CHOOSE PEEP EYEWEAR!:)

August 16, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your amazing review! We’re really glad we could bring your sunglasses back to life — especially after you’d been told they couldn’t be repaired. It’s always a pleasure saving a much-loved pair and giving them many more years of wear.

Thanks again for trusting us with them — and for spreading the word about repairs instead of the bin.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Perfect repair and so speedy! Really friendly and helpful service - I'm so glad I I've found them and will be using them again.

September 19, 2025
Unprompted review
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Reply from Peep Eyewear

Thank you so much for your lovely feedback! We’re really glad we could get your glasses repaired quickly and that you’re happy with the service. We’ll be here whenever you need us again.

Best wishes,
Chris & Jo

Rated 5 out of 5 stars

Great company. Great job.

Had some old but loved frames polished, straightened and reglazed. Now they’re as good as new. A lovely job done by lovely, very helpful people. Simple to navigate order process and great communication throughout. Thoroughly recommend.

September 5, 2025
Unprompted review
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Reply from Peep Eyewear

Thanks so much for your kind words — we’re really pleased to hear your frames have come back feeling as good as new. It’s always a pleasure bringing much-loved glasses back to life, and we really appreciate you recommending us.

Best wishes,
Chris & Jo

Rated 4 out of 5 stars

Good new glasses

My new glasses were well made

September 2, 2025
Unprompted review
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Reply from Peep Eyewear

Hi Anne,

Thank you so much for your kind words — we’re really pleased you’re happy with your new glasses.

Best wishes,
Chris & Jo
Peep Eyewear

Rated 5 out of 5 stars

Just got my new frames! Highly recommend. :)

I have ordered 4 pairs of frames with prescription lenses now and couldn't be more satisfied with the service over the years. Wonderful company, wonderful customer service, great selection of unique frames you wouldn't be able to find with Warby Parker or other leading brands. I love Peep Eyewear!

September 1, 2025
Unprompted review
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Reply from Peep Eyewear

Hi Ruby,

Thank you so much for your kind words and for being such a loyal customer over the years! We’re delighted to hear you’re enjoying your new frames and that you’ve found some truly unique pairs with us. It really means a lot to know our service and collection stand out for you.

Best wishes,
Chris & Jo

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