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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, excellent performance, and thoughtful design, particularly highlighting the enhanced control and natural feel they provide for writing and drawing on iPads. Many users appreciate how the products improve their overall user experience, making digital tasks more comfortable and enjoyable. However, some customers expressed dissatisfaction with the delivery service and order fulfillment. Issues included significant delays, lack of clear communication regarding shipping times, and problems with tracking information, especially for international orders. A few people also reported that some products, like the PenTips Ink, had durability issues with metal parts detaching, and some screen protectors scratched easily.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and functionality. Many... See more

User experience

Reviewers express high satisfaction with the user experience, particularly praising the enhanced control and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality and durability of the... See more

Delivery service

Consumers find delivery service to be ambiguous, with experiences varying widely. Many customers praise quick... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report positive interactions, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of PenTips for over 3 years now, originally finding them after searching for "quiet apple pencil tips"! I have been through several of their revisions of the tips now, I t... See more

Rated 5 out of 5 stars

I really like PenTips' PenMat. This is the second I've got (the first one lasted for about two years before I accidentally crumpled it ). Drawing on the iPad is much more comfortable with the mat on.... See more

Rated 5 out of 5 stars

My "go-to" for pen tips! High quality products that last and perform to standards. I've purchased several sets of tips - both 2+ and 3 (from the kickstarter to addtl orders) - as well as the penmat...... See more

Rated 5 out of 5 stars

I've been using PenTips Lite for a few years now. They give me excellent control while preserving the clarity and brightness of the ipad screen. They also eliminate tapping noises you make while dra... See more


Company details

  1. Electronics Store

About PenTips

Written by the company

At PenTips, we are committed to creating innovative tools that enable artists, designers, and creators to bring their ideas to life on the digital canvas.

Our mission is to provide high-quality, intuitive, and versatile tools that empower users to express their creativity in new and exciting ways.

Visit PenTips
Visit PenTips

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

PenTip+PenPad=AWESOME

My PenTip and PenPad combo are the best iPad accessories I’ve purchased. Together, they make writing on the iPad feel just like taking pen to paper. For the first time, I feel happy with my writing and drawing (most often in Freeform and Affinity). I love that the PenPad is easily removable.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with the company

Great experience with the company. I thought my original order might have gotten lost so I contacted costumer support, they showed me it had been delivered but I never got the package so I assumed it was porch pirates and wrote it off. Then I noticed that I'd been getting emails asking me if I got it and I replied back explaining the situation and I didn't expect them to resend the order if someone just stole them from my porch. However, they went above and beyond by sending me another package. Very happy with the experience and also very happy with the product.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

PenTips products are great

PenTips products are great! With PenTips I have been able to turn my humble ipad mini “notes” app into an incredible sketching tool. I use both the PenMat and the PenTips3 to rekindle the love of drawing that I used to have when I was younger. I had always used oils for my drawing/painting, but with children being around and over time, I lost the interest in lugging around the materials needed and rarely had the time. Now with PenTips, I have drawn pictures of all my kids’ pups and cars for Christmas, as well as doing some for nieces and friends.

Additionally, I can say without a doubt that I trust the folks at PenTips and their process of providing their materials to me. When you order, you always receive a notice of shipment and then a query in a few weeks to assure you have received your product. I recently ordered a PenMat that was damaged in shipping, and Very quickly got a response from Marc, the head of PenTips, as well as a replacement which was mailed right away.

In short, it is a great company to deal with and they have a great product!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using PinTips for my…

I've been using PinTips for my architectural rendering and details. I only had one problem with an order that was delayed due to a manufacturing issue. That issue was resolved, and my follow-up order was handled without delay. The PenTips staff has been excellent and prompt with information and response.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and fantastic service…

Great products and fantastic service are only just the start.

I have bought from PenTip twice and each time I have been treated like I am person and not just someone making their way through the sales funnel.

For me this is the magic trinity of marketing: personalised service treating me like I am an individual, great and speedy service that provides me with what I need, and high quality and fantastic products that do exactly what is written on the box and maybe a little bit more.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and great products !

I had a small issue with a damaged pen mat when my order arrived, but Marc was incredibly helpful and went above and beyond to fix the situation.

The replacement arrived without any trouble and I’m very happy with it. All the products work great !

It’s really nice to see customer service handled so well!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company with the best Apple Pencil tips!

I’m an avid journal and note writer on my iPad and after experiencing Pen.Tips nibs for Apple Pencil, it’s hard for me to use anything else, even the nibs Apple makes.
Not only do they give the best writing experience and are of highest quality out of all the nibs I’ve used, the customer service is amazing and they make you feel like they truly care about their customers and producing the best products possible while keeping the customers in mind.
I love this company and their products! I think they’re worth every penny and they have definitely won my loyalty and will always be the first place I come when I need nibs for my Apple Pencil.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with the new style…

I am very happy with the new style tips. Admittedly they are still a bit slick for my style of writing. I am getting used to them though. The pen tip lites have a stronger grip on the glass which fits my heavy handed style more.
I think different strength choices would be a good idea, or a variety pack. Please Don't get me wrong I am very happy with them.

Michael Mays

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

The product is very good

The product is very good, changed my experience with taking notes on my iPad for so much better. It was easy to use, the tip is also making a difference. I highly recommend this if you’re a student or graphic designer!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Variety and quality

The variety of pen tips is great. There's something to suit all uses of a tablet. I went with one that's great for writing. It reduces the clacking of the pen against the screen but still feels smooth and just like a normal pen. You do have to replace the rubber tips but 5 tips last me about a year.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE PenTips 3

I bought the PenTips 3, and they are a game-changer! Love the bit of 'drag' they bring to drawing on my ipad. Thank you for this excellent product! Well worth the investment.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Pen Tips Ink - Great for mind maps and note taking

It took me a while to figure out which of their products was best for me. I draw mind maps in meetings and use my iPad in the same way as I would a paper note book. So I need to be able to write precisely and legibly. I settled on the PenTips Ink and I am so glad that I did. It is sooo much better than using the standard iPencil tip and it works well with the paperlike screen protector that I already had. I can see the difference and now realise how much effort I was having to put into writing legibly before. Bravo! Great customer service too.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Unexpectedly fast arrival

I bought a PenMat 2 and some ink tips for myself for Yule, and they arrived fast - much, much faster than I’d expected. I love the mat, and the ink tips are fantastic.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery

No delivery, no information ! Our order was confirmed and should have arrived in Italy by January 16 and nothing happened. The Italian postal service has no inkling of the shipment and the tracking number does not appear in their system.

January 20, 2026
Unprompted review
PenTips logo

Reply from PenTips

Hi Magdalena,

Just saw your email come in about 30 minutes before you posted this review. I'm fast, but I'm not that fast 😉 I'll get back to you now and we'll fix this as soon as possible!

Marc

Rated 5 out of 5 stars

Great product, great customer support

Love these--has made my iPad experience so much better!

Their customer support is awesome. I had an issue with a product and they immediately sent me a replacement when I reached out.

January 7, 2026
Unprompted review

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