I have every confidence in this company and do not mind filling these type of forms in. I am currently awaiting for a call back from somebody at pension access re my original feedback. In complete fa... See more
Company replied
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See what reviewers are saying
I have been dealing with pension Access for a while now and their service is exceptional.Every pension Access agent i have dealt with has been professional polite and perfect in helping me with my pen... See more
Company replied
I would highly recommend this company as of the experience I had when I used them.They were very helpful and explained everything so you could easily understand and they were very quick at getting thi... See more
Company replied
Cannot fault any of the services provided by pension access ! The dedication and communication was second to none 😌 The team assigned to my case were very thorough and the response to any questio... See more
Company replied
4.5
Excellent
121 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've had no problems and excellent…
I've had no problems and excellent service throughout with pension access, would recommend them to anyone with a pension fund
April 23, 2026
Unprompted review
Reply from Pensionaccess
Hi Terry, thank you so much for leaving a 5* review. We are so glad to hear that you would recommend our service. If there is anything else you need, please do not hesitate to contact us. Best wishes
Excellence personified
I have been dealing with pension Access for a while now and their service is exceptional.Every pension Access agent i have dealt with has been professional polite and perfect in helping me with my pension.
April 8, 2026
Unprompted review
Reply from Pensionaccess
Hi Graham, thank you for your lovely review. We're delighted to hear such kind words, it is important to us that we provide clients with the best service. If there is anything else you need, please do not hesitate to contact us. Best wishes
I have every confidence in this company…
I have every confidence in this company and do not mind filling these type of forms in. I am currently awaiting for a call back from somebody at pension access re my original feedback. In complete fairness they did call me 2 days ago but regretfully it was not convenient for me.
April 16, 2026
Unprompted review
Reply from Pensionaccess
Hi Mr Smith, thank you for taking the time to speak to us regarding this yesterday. We are delighted to hear that you have every confidence in our company! If there is anything else you need, please do not hesitate to contact us. Best wishes
Good reliable service.
I would highly recommend this company as of the experience I had when I used them.They were very helpful and explained everything so you could easily understand and they were very quick at getting things done.A very good and reliable service.
September 19, 2025
Unprompted review
Reply from Pensionaccess
Hi Brian, thank you for leaving us a 5* review. We’re so pleased to hear you’ve had a great experience with our team. It really means a lot to us, and we're always here if you need anything in the future. Best wishes.
Highly recommend unsung pension access…
Highly recommend unsung pension access staff are so helpful
March 31, 2026
Unprompted review
Reply from Pensionaccess
Hi Lee, thank you so much for your lovely feedback, it truly means the world to us! If there is anything else you need, please do not hesitate to contact us. Best wishes
Great company to work with looking…
Great company to work with looking after my investments
March 24, 2026
Unprompted review
Reply from Pensionaccess
Hi Paul, thank you for leaving us a 5* review. We're happy to hear you were pleased with our service. Best wishes.
Reply from Pensionaccess
Hi Leslie, thank you for taking the time to leave such a lovely review. If there is anything else you need, let us know. Best wishes.
Helpful
Helpful, clearly explained and my circumstance was dealt with in very good time
January 22, 2026
Unprompted review
Reply from Pensionaccess
Hi Bola, we are so glad to hear that you find our service helpful and clear, it is so important to us to provide the best service. If there is anything else you need, please do not hesitate to contact us.
Great advice,been with for a few years…
Great advice,been with for a few years now.
January 2, 2026
Unprompted review
Reply from Pensionaccess
Hi Simon, thank you for taking the time to leave such a lovely review. If there is anything else you need, let us know. Best wishes.
Pensions.
Pension Access is a professional,friendly company who always give you expert advice.
August 10, 2025
Unprompted review
Reply from Pensionaccess
Hi Andrew, thank you so much for your lovely feedback! We're delighted to hear such kind words — it really means a lot to us. We truly appreciate your support! If there is anything else you need, let us know. Thanks again and best wishes
A great pension company
A great pension company. They give me regular updates which are pretty easy to understand. They manage my fund well, it has grown nicely over the time.
February 11, 2026
Unprompted review
Reply from Pensionaccess
Hi James, thank you for leaving us a 5* review. We're happy to hear you were pleased with our service and your pension growth. Best wishes.
Efficient and professional service
Efficient and professional service. From initial engagement to fulfilment I was treated with kindness and was kept informed throughout. I would have no hesitation in recommending Pension Access.
January 9, 2026
Unprompted review
Reply from Pensionaccess
Hi Brian, we are so glad to hear that you find our service efficient and professional, it is so important to us to provide the best service. If there is anything else you need, please do not hesitate to contact us.
Great speedy service ,everything i…
Great speedy service ,everything i asked to be done was sorted with efficiency and clarity. Recommend anyone to use this service
February 6, 2026
Unprompted review
Reply from Pensionaccess
Hi Kevin, thank you so much for your lovely feedback! We're delighted to hear such kind words, it is important to us that we provide clients with the best service. If there is anything else you need, please do not hesitate to contact us. Best wishes
Brilllllllllliant service,always 😊
January 27, 2026
Unprompted review
Reply from Pensionaccess
Hi Guy, thank you for your kind review. Our clients are at the heart of what we do so it's important to us to provide the best service. If there is anything else you need, please do not hesitate to contact us.
Simply the BEST
From opening conversation to completion of what I wanted to achieve/do I honestly could not speak more highly of EVERYONE connected with the business. I'd highly recommend these good folk to anyone with a pension lump sum who wants to know that their money - and interests - are being looked after to the 'nth degree'.
August 10, 2025
Unprompted review
Reply from Pensionaccess
Hi, Thank you so much for your lovely feedback! We're delighted to hear such kind words — it really means a lot to us. We truly appreciate your support! If there is anything else you need, let us know. Thanks again and best wishes
Great people to deal with so…
Great people to deal with so professional and friendly nothing is too much trouble.Everything was explained very clearly to me all in all a great company.
November 27, 2025
Unprompted review
Reply from Pensionaccess
Hi Graeme, thank you for your kind review. Our clients are at the heart of what we do so it's important to us to provide the best service. If there is anything else you need, please do not hesitate to contact us.
The ease of the whole experience was…
The ease of the whole experience was absolutely first class
September 18, 2025
Unprompted review
Reply from Pensionaccess
Hi Andrew, thank you for your fantastic review. We're delighted to hear that you found our service first class! If you ever have any questions in the future, we're always here to help. Best wishes
The information I am given is clear and…
The information I am given is clear and easy to understand. I would recommend this Company.
November 21, 2025
Unprompted review
Reply from Pensionaccess
Hi Stuart, thank you for taking the to leave us a 5* review. We are happy to hear that the information you were provided was clear and easy to understand. If there is anything else you need, please do not hesitate to contact us. Best wishes
Confident
Never had any problems.
Very confident about dealing with them, keep me updated regularly and feel confident that when the time comes to retire they will provide me with the same level of service received to date.
November 19, 2025
Unprompted review
Reply from Pensionaccess
Hi Roger, thank you for your kind review. We are so pleased to hear that you are confident to enter retirement with our service supporting you. As always, should you ever need anything please don't hesitate to contact us.
Fantastic company with your pension
I have been with this company for about 7 years now and they do a fantastic job looking after my pension and investing the money for me ...they have been nothing but very helpful and so glad I invested in there capable hands
October 18, 2025
Unprompted review
Reply from Pensionaccess
Hi John, we are delighted to hear that you've been pleased with our service for the past 7 years. Our clients are at the heart of what we do so it's important to us to provide the best service. Please do not hesitate to message us, should you need anything.
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