I ordered a TWSBI Eco Indigo Blue Bronze fountain pen (fine nib) from penworld.be, and the overall experience was very straightforward. The delivery was quick and hassle-free, and everything ar... See more
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Amazing customer experience for e-commerce. I bought a simple, inexpensive bottle of ink as a first time client. I received the package the next day before 16hs, well wrapped in a high quality little... See more
This was my third or fourth order from them — perfect every time, they never let me down, especially when you need a gift quickly. Arrives next day using bpost (so no need to stress about delivery and... See more
De levering was snel , correct en de levering door B post is super. Ze geven het pakje tenminste nog af, terwijl ik het bij anderen vaak in mijn tuin moet gaan zoeken.
Company details
Written by the company
Penworld is de specialist in luxe schrijfwaren. Officieel verdeler Montblanc, S.T. Dupont, Cross, Waterman, Caran d'Ache... Bestellingen voor 16 uur worden de volgende dag geleverd. Met verschillende Bezoek ook onze winkel in Antwerpen.
Contact info
Paardenmarkt 112, 2000, Antwerpen, Belgium
- +3235001230
- info@penworld.be
- penworld.be
Replied to 33% of negative reviews
Typically replies within 1 week
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Smooth Experience and a Great First TWSBI
I ordered a TWSBI Eco Indigo Blue Bronze fountain pen (fine nib) from penworld.be, and the overall experience was very straightforward.
The delivery was quick and hassle-free, and everything arrived in perfect condition. I didn’t need to contact customer service, which in itself says a lot about how smoothly the process went.
As for the pen, this is my first TWSBI, and I absolutely love it. It has completely replaced my ballpoint pen. The writing experience is smooth, reliable, and just enjoyable to use on a daily basis.
A simple, positive experience from start to finish.
Fast delivery, hassle-free shopping
Fast delivery. Careful packaging. If you want a hassle-free shopping experience, this is the right place.
Excellent products & customer service
I've rarely experienced such a high level of customer service: seamless order processing; super fast delivery; beautifully wrapped items; and a personalized note of thanks. Penworld is a class act and I'll be purchasing all my future writing items from them. They make the online experience feel personal and meaningful. Highly recommend!
I have rarely received a package so…
I have rarely received a package so well presented with the addition of a personal touch and a little treat. Delivery was very fast and I am especially happy with the product I bought, it is exactly what I was hoping for. Thank you very much!
Found exactly what i was looking for
I have found what i was looking for. the products were sent very fast. It was the expected quality.
Awesome and very quick service
Awesome and very quick service! Used them twice now, my go to shop for when I want something special!
Excellent Client service
I've had very positive experience buying stationary products at PenWorld. The products were delivered in good condition and fast. I liked the gift wrap around one of the bought products.
Extremely fastly sent and packed with…
Extremely fastly sent and packed with great care. I can 100% recommend, since I’m more than sure that I’ll come back to buy something from Penworld again 🌞
Great!
Very nice service! The wallet looks great and I also received some candies and a written greetings!
Good purchase experience
The online catalogue is well organized. Purchase experience has no mayor pain points.
Very good service as usual
Fantastic customer service
I placed quite a small order, and it came on time, beatifully packaged (even gift-wrapped!) and with a hand-written note.
It was a perfect unwrapping experience :)
Very nice experience
Very nice experience, as a first time customer the order came quickly and carefully packed. I was finding a little accessory for my Secrid wallet and found it at a great price.
just works
very careful packaging, good selection on the website, no complaints. I'm a satisfied customer, would buy again. recommended
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