PeopleCert Reviews 

6,060
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,253 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and proctors for their professionalism, helpfulness, and polite guidance, contributing to a smooth and less stressful process. Many found the overall user experience, including the exam interface and registration, intuitive, user-friendly, and well-organized, appreciating the clear instructions and quick support. Conversely, some customers faced proctoring issues like delays or strict environmental demands, causing frustration. Others found the website unintuitive and difficult to navigate for finding information. Additionally, some reviewers reported unhelpful customer support, citing unresponsiveness or long wait times for assistance.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many reviewers finding the overall process,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding the registration and... See more

Service

Customers consistently note ambiguous experiences with service, with many finding the process easy, smooth,... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration due... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hadn't filled my personal information when i logged in. Proctor asked me to do so and vanished. I completed the profile in 2 minutes. But proctor did not come back for almost 20 minutes. I got scare... See more

Company replied

Rated 4 out of 5 stars

The UX was great - no issues at all. Highly recommended. I took away one star because the test host made me take the test in my closet. The test host said I had too many doors in the room, but I w... See more

Company replied

Rated 4 out of 5 stars

Easy to use website, the guides explained everything well, the instructor made it very easy to understand what to do and overall the exam quality was good. My review is missing one star because of the... See more

Company replied

Rated 5 out of 5 stars

Our trainer, Keith D. Sutherland, is very professional at delivering the training material: speaking clearly and not fast, keeping reminding the trainees about the key importance things by repeating t... See more

Company replied


Company details

  1. Educational Testing Service
  2. Educational Consultant
  3. Educational Institution
  4. Educational Supply Store

About PeopleCert

Written by the company


Dream it, do it.

Big goals start with bold moves. At PeopleCert, we help people and businesses turn ambition into action. Our certifications, including ITIL®, PRINCE2®, DEVOPS INSTITUTE® and LANGUAGECERT, power careers, businesses and entire industries.

From solo entrepreneurs to Fortune 500 giants, we’re making skills, knowledge and opportunity accessible in 200+ countries. Every certification we deliver helps someone take their next step, land their next job or shape the future.

Wherever you’re headed, dream it, do it.

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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4.0

All reviews

(6,060)

3,418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The facilitator was great

The facilitator was great, supportive, and helpful, but I personally thought that the material lacked depth at some points. Regardless, I learned a lot. Thanks again for the experience.

July 8, 2026
PeopleCert logo

Reply from PeopleCert

Thank you for your balanced review. We're pleased the facilitator's support helped make the course a positive experience.

Rated 2 out of 5 stars

At the end of the exam

At the end of the exam, I don’t know what I answer wrong to better prepare myself and be better the next time. I can just see the evaluation of the different topics but I can’t remember which questions I had. This make the preparation for the new exam not better because I don’t know what was wrong in my answers.

July 13, 2026
Rated 1 out of 5 stars

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July 13, 2026
PeopleCert logo

Reply from PeopleCert

Dear Zia,

Thank you for your review.

We'd appreciate the opportunity to understand your experience better. If you could share a little more information, our Help & Support team will be happy to assist:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 5 out of 5 stars

People's Trust

Very nice experience. Feels like to take exams daily. ;)

July 3, 2026
PeopleCert logo

Reply from PeopleCert

Harikrishnan, that's a fantastic compliment. 😊 We're delighted the experience left you feeling so comfortable.

Rated 5 out of 5 stars

Excellent exam experience..Quick…

Excellent exam experience..Quick support and amazing response quality..I am really happy with the process..It helped me less worried about other things than exam..Thank you very much..

July 13, 2026
PeopleCert logo

Reply from PeopleCert

Fast assistance and clear communication can make exam day much more comfortable. Thank you for your thoughtful review, Rubiya.

Rated 1 out of 5 stars

Instructor late for the exam, did not expect, no accountability from PeopleCert and they do not value other’s time

The exam was scheduled to start at 8:10 PM, Saturday, July 11,2026 and the instructor turned up only close to 8:30 PM, a 20- minute delay. Being the certification industry for all kinds of ITIL certifications, a truly global company of this kind should make sure nothing goes wrong on their end. Instead, this PeopleCert does not even have the basic manners of the instructors being on time. I have heard about students being late for an exam, but this is the first time in my lifetime experience that such a Global Industry’s faculty fails to show up on time for the exam. Had the student did this, they would have marked as no show and charged lots of amount for an exam re-take or rescheduling. If the instructor does this, who holds accountability?

July 11, 2026
PeopleCert logo

Reply from PeopleCert

Dear Rajah, we're sorry to hear that the beginning of your exam session left you feeling frustrated.

We understand the stress and uncertainty that a delay before an exam can create, and we appreciate your honest feedback regarding communication and accountability.

If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 5 out of 5 stars

Excellent and Professional Experience

I had a great experience with PeopleCert. The process was smooth and professional, and the platform was easy to use. Everything was well organized, from registration to the exam and certification process. I’m very satisfied with the overall experience and would highly recommend PeopleCert to anyone pursuing professional certifications.

July 13, 2026
PeopleCert logo

Reply from PeopleCert

Thank you for such a thoughtful review, Abdulaziz. It's rewarding to know the platform, the organisation, and the overall journey all contributed to such a positive experience.

Rated 5 out of 5 stars

All good

Good training with well-structured and relevant content. The certification was easy to pass and could be completed without any major difficulties.

July 13, 2026
PeopleCert logo

Reply from PeopleCert

Thank you for your review, Jan. We hope the knowledge you've gained proves valuable in your day-to-day work.

Rated 5 out of 5 stars

Efficient and Reliable Exam Platform

I recently completed my certification exam through PeopleCert, and the entire process was seamless. The platform is very user-friendly, and the instructions provided before the exam were clear and easy to follow.

July 10, 2026
PeopleCert logo

Reply from PeopleCert

Reading that every step felt easy to follow was a real pleasure, Martina. Thank you for choosing PeopleCert.

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