First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
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Review summary
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A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
Victor understood my predicament about there no longer being a yearly membership and that I didn't need 100 reports a month for $29.95. I am very happy to have been offered the Lifetime plan with 10 r... See more
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condes... See more
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Company details
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.3
Excellent
3K reviews
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He listened to what I was talking about…
He listened to what I was talking about and he was professional in his service
February 13, 2026
Victor was very kind and gracious
Victor was very kind and gracious. I believe his mama raised him right. It was a pleasure speaking with him.
February 12, 2026
He’s the greatest!!!
He’s the greatest!!!
He understood what I was going through and helped me quickly.
February 12, 2026
I had not realized a Truthfinders…
I had not realized a Truthfinders subscription would start after 3 days when I sought information on one person for $0.95. Representative Victor was able to quickly undo the subscription and said the nearly $25 monthly fee I was charged would be canceled/credited. Thank you
February 11, 2026
Very polite and helpful
Very polite and helpful. Thank you for having pleasant customer service associates!
February 10, 2026
Luis was wonderful
Luis was wonderful. Helped right away. Took care of what I needed and quickly!
February 10, 2026
Unable to find some previous addresses…
Unable to find some previous addresses from 50 years ago or even much information on me. That might be a positive!
February 7, 2026
Great easy to get in
February 4, 2026
Victor was very helpful in resolving my…
Victor was very helpful in resolving my issue, thank you very much!
Rainer
February 6, 2026
Finally great customer support! VICTOR
I had great experience with Victor today he has great communication and understanding he fixed my problem he was very patient and explained everything very clearly I hung up feeling satisfied. Thank you Victor
February 5, 2026
Victor was wonderful and provided great…
Victor was wonderful and provided great service! I was requesting a refund and he was kind to ask the reason why. I shared and he was able to refund the full amount. Thank you, Victor!
February 3, 2026
Customer Service Help
Customer service with Victor was great and he was helpful when discussing issues linked with why a text message might be a scam or not. If needed I would definitely use PeopleFinders again!
February 3, 2026
read very carefully before sending!!!!
when they talk about reading the fine print, this is who they're talking about. basically a bait-and-switch tactic where you think you're only signing for .99 but get billed for 3 month subscription. actual research is good, but since they don't ask for middle initial, it limits meaniful results
February 2, 2026
Unprompted review
Reasonable wait time on the phone from…
Reasonable wait time on the phone from the time I called.
The associate that took my call was professional and brief at solving my request.
February 1, 2026
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