Loved the product after being given a sample by a shareholder. Ordered 13th Jan £30. No delivery has arrived, no updates. No emails replied to. No conscience!
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Do not use the company I have been a customer for over three years have had a problem with no delivery. They have not dealt with the issue althrough they promised to. I’ve received no refund no produc... See more
Incredible service from the team at People's Captain. I have tried Islander, Stereotype, Legend and Shout & Stout, All very good, my personal favs from best to least (in my opinion) are Short & Stout,... See more
I got the mixed starter pack and I was pleasantly surprised at how nice each beer was! They all have a real nice depth of flavour. My favourites are Stereotype and Islander as they both have a nice f... See more
Company details
Written by the company
Award winning craft beer built around a positive social impact on the UK's mental health. We started with a pint with a best mate, now we're encouraging you to make it count with yours.
Contact info
United Kingdom
- info@peoplescaptain.co.uk
- peoplescaptain.co.uk
3.1
Average
91 reviews
Hasn’t replied to negative reviews
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Terrible customer service
I'm still waiting for my beer to arrive. I ordered it on the 16th December and it still hasn't arrived and the money has been taken from my account. I have tried contacting the company 3 times via email, the address they say to contact them on, and I haven't heard anything back. I cannot find a number to call. I am very dissapointed with this customer service.
December 16, 2023
Unprompted review
I'm still waiting for my package that…
I'm still waiting for my package that was ordered on 21 december 2023. I have emailed but had no response from the company
January 3, 2024
It didn’t arrive… and customer services…
It didn’t arrive… and customer services didn’t get back to me. Can anyone help?
January 3, 2024
People’s Captain is the BEST!!
Package arrived in time and as expected. Never received an email confirmation of my order or a notice to say it was being delivered - both would be helpful in tracking my order. Love the brand and the beer, though!!!
December 20, 2023
Excellent customer service on follow up…
Excellent customer service on follow up with a problem with my order…. a phone call from the owner , and not an email … brilliant , nice personal touch.
December 8, 2023
The offer said buy one crate get one…
The offer said buy one crate get one free for a friend but the free one never arrived !
December 14, 2023
Reply from People's Captain
Hi Paul, thanks for the note - sorry we seem to have missed that, looking at the order it doesn’t seem to have triggered the free case. We’ll get another one out to you, hopefully it’ll arrive in time for Christmas. Huge apologies it’s not been perfect but we’ll make it right either way. 🙏🏻
Nice selection, great service!
Nice selection, good quality and lots of nice offers available.
December 10, 2023
Reply from People's Captain
Thanks Dan ♥️
Great tasting beer that supports a good cause
Great tasting beer, delivered quickly and the fact they are supporting mental health charities makes buying from them a no brainer :)
December 12, 2023
Reply from People's Captain
Big love Tim ♥️
Amazing beer and delivered super quick
December 12, 2023
Reply from People's Captain
What we like to hear James ♥️🫡
I received various dented cans
I received various dented cans, these were a gift for a friend because I wanted to share artwork by Nathan Bowen.
November 3, 2023
Still haven’t received my order and is…
Still haven’t received my order and is 6 days late. Awful service.
September 25, 2023
Started off okay but went downhill
Started off okay but went downhill. Sent the wrong beers then ignored all follow ups. Then just spammed me with offers 🙄
July 7, 2023
Unprompted review
People's Captain - Worth the try
Tried People's Captain after hearing about it on a podcast.
I prefer IPAs so bought the Mixed Case - Pale Riders. Legend, Flaming Good Pale and Islanders.
Ordered on the Tuesday, was with me by the Thursday. All lovely IPAs but Legend is definitely a favourite.
Looking forward to trying the others in the range!
August 7, 2023
Lovely smooth lager with a real taste
August 2, 2023
Awesome beer
Awesome beer - great flavour, variety and fast delivery. Highly recommended!
June 27, 2023
Great service from People’s Captain
Great service from People’s Captain. There was an issue which was beyond their control with the delivery and they quickly put it right and went the extra mile. The beers were a gift and I’m reliably informed they were great. I’ll definitely use them again and treat myself this time! Cheers 🍻
May 31, 2023
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