People's Captain Reviews 91

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Loved the product after being given a sample by a shareholder. Ordered 13th Jan £30. No delivery has arrived, no updates. No emails replied to. No conscience!

Rated 1 out of 5 stars

Do not use the company I have been a customer for over three years have had a problem with no delivery. They have not dealt with the issue althrough they promised to. I’ve received no refund no produc... See more

Rated 5 out of 5 stars

Incredible service from the team at People's Captain. I have tried Islander, Stereotype, Legend and Shout & Stout, All very good, my personal favs from best to least (in my opinion) are Short & Stout,... See more

Rated 5 out of 5 stars

I got the mixed starter pack and I was pleasantly surprised at how nice each beer was! They all have a real nice depth of flavour. My favourites are Stereotype and Islander as they both have a nice f... See more

Company details

  1. Beer Store
  2. Beer Distributor

Written by the company

Award winning craft beer built around a positive social impact on the UK's mental health. We started with a pint with a best mate, now we're encouraging you to make it count with yours.


Contact info

3.1

Average

TrustScore 3 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

a delivery problem sorted quickly

I did have problems with the delivery of my pack of beer. This was down to the courier. People’s Captain dealt with my concerns quickly and acting on my behalf got the problem resolved so I can now enjoy my beers. I follow Street Art and like the Nathan Bowen designed cans. It’s nice having a pack that includes a mix of beers

November 6, 2021
Rated 2 out of 5 stars

The beer is good but my concern is how…

The beer is good but my concern is how my information is held.
Theres no way for me to log back into my account to check when to expect delivery or any future subscription charges. When i raised this i was told to look for a certain email and i’ll hear back from them.
I haven’t got this particular email nor have i heard from anyone. I have sent another email requesting my account be cancelled and any future charges being cancelled and i haven’t heard anything back.
This is concerning as theres nothing i can now do apart from reject any deliveries if they try to make them and inform my bank.

October 13, 2021
Rated 5 out of 5 stars

Very good service, good beers.

Incredible service from the team at People's Captain. I have tried Islander, Stereotype, Legend and Shout & Stout, All very good, my personal favs from best to least (in my opinion) are Short & Stout, Islander, Legend then Stereotype. All very good however, fast delivery, amazing customer service. 3 cheers for the People's Captain! Many thanks guys!

October 13, 2021
Rated 1 out of 5 stars

Lousy courier used

I will update my review when I actually receive my order! I have emailed People's Captain explaining the awful service I am experiencing from DPD, but they haven't responded yet. PC need to understand this is a lousy courier and they are likely to lose customers unnecessarily as a result of they continue to use them

October 8, 2021

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