Peoples Ford Reviews 

Decent enough company to deal with ,our salesman John loftus was fine , we bought a new Kuga , be aware though that you pay an extra £440 road tax on a car that the list price is over 40k it doesn't matter if your deal works out under that amount , you still pay the extra £440 , the guy jason who ran through the figures with us , mentioned a couple of times that the road tax was £195 it was never mentioned about the extra charge ,, maybe wouldn't have been a deal breaker , but I do think they should be more transparent about this ,, but also if I had done my homework I would've known .

Just got my second mobility car from people’s Ford in Liverpool. I would recommend anyone looking for a mobility car to give Zafar a call.

I had a fantastic experience at ford livingston. My daughter saw a mini that she fell in love with and we had the pleasure of dealing with John Loftus. He explained everything to us, he made my daughter feel comfortable and relaxed. The experience was so good when my son learns to drive in August and is ready for his first car I will be going in to see John.

Brought a brand new car, it was delivered by a driver who had been eating this breakfast in it. Pastry all over seats and floor and drink stains in the holder.

Worst, scuff marks in the boot well and damage to the rear window rubber surround.

Worst of all boot on one side soaking wet from a leak in the roof.

Got an independent Ford garage to inspect, they did not want to know and said for me to take it back and demand my money back and this would be problematic with mould, mildew, corrosion and future electrical and electronic failure due to corrosion.

Please avoid them like the plague.

Shannon McKenzie at Peoples Ford, Sighthill, Edinburgh was a pleasure to work with to but my new Jaecoo 7 PHEV. Excellent service, fast and seamless. Highly recommend anyone to go see Shannon for your next vehicle. Thanks lovely ♥️

My partner put his van in for an oil change at 7.30 am over ten hours later we still don’t have the van back! Over a months wait to book in then over ten hrs is just an absolute joke! Nobody came out to us just left us sat there for ages. Excuse after excuse why it’s taken over 10 hrs to change the oil. Would definitely not recommend this place at all. Nobody cares nobody can answer a straight question would have been quicker changing it myself. Currently 17.45 and still waiting wtf. They called at 4pm said it would be ready for 5pm more lies!!!

Peoples Ford Edinburgh.
Purchased car without a hitch. Excellent service. Shannon McKenzie, explained everything very thoroughly. Was very polite, car was ready and spotless on the agreed collection date. No issues. Recommended.

Livingston branch...,tyre change booked for 11.00 am. Phoned me 12.30 to say 'delay.' No.....really?....
1.00pm putting them on! Staff very nice but shocking service in workshop.

I really felt like I was giving an assurance to buy a bad car with little support.their website states they do full check on their car before selling it but I got a car which gave me issue from the very first day .This was a terrible experience for me

Bought a used car, Duster, from Stephen Veale. Very friendly and helpful. Kept me updated on all aspects of the purchase. Definitely recommend Stephen to anyone looking to buy a car.

DO NOT TRUST!!!!!
Peoples Ford Falkirk

I took my brand new car in on Thursday the 20th ready for an appointment on Friday the 21st. The issue with my car was that it was delivered in 'limp mode' or 'transit mode' so when dropped off at the garage it had 13miles on the clock. this issue usually takes approx. 30mins on a computer to put in a code (i have a friend whose car also had this and they were able to sort it on her driveway). on Friday at 4:30 the garage called to say it was fixed but they wanted to keep for a few days to check it didn't click back out the limp mode. I said ok but not happy and don't want it driven around much and I was told no just around the block. on Saturday I realised i left something in the car so i nipped up to the garage to grab it (garage was open at this time) my car was not there, nobody could find it. the staff that were there guessed the service manager must have taken it home. I did not give permission for this. its not insured to be at someone else's house overnight
on Monday still no car, Tuesday comes and i find out my car now has 130miles on the clock for a small software issue they claim it needed extensive road testing
the audacity to not apologise and email to say its ready for me to collect and they have even fully charge it for me (its electric) it was dropped off fully charged!
over 100 miles to take off limp mode is taking the p**s

would never recommend this garage!!! will be formal complaint as well as this review and any other review I can make i.e. twitter

Been to this place twice now to get my sat nav fixed first time they said ineed my licence for a courtesy car explain to them that I didn't get told that then asked me for insurance details I explained it's a mobility car all the details r on file told me they couldn't do nothing booked me in for the 19 of Feb went bk with licence went on about insurance again explained to them it's a mobility car they asked for paper work told them the man I seen first didn't ask me to bring it to which the so called man called me a lier a argument broke out because of the way he spoke to me absolute shambles of a place and absolute disgusting attitude on the so called man

We went in to seek advice and Steve in Bootle was nothing short of perfect. Very down to earth and was so far from your typical salsey person. Thank you very much Steve.

When wrote my review I was a little upset but I have been back and got my car checked and it's all good know the recipe staff will go out of there way to try and help boys in the work shop do there best to get as much cars serviced in one day as quick as they can

Great service from Gordon and Zoe once again .Edinburgh branch can't fault anything only complaint is what are Ford upto .Only 2 models left that are non Electric Puma and Kuga and ended up with a Omoda SUV .Zoe was very helpful and made our decision so easy well done .

Can’t explain how the ladies on Service have been with me. They have been absolutely amazing. Kept me in touch and called me back. Took on my vehicle from another dealer and sorting my problems. Unbelievable service. If you’re buying a car please go to these guys - unreal. Thanks so much !!!!!!!!!!!!!

Wanted to change my van for a new one, contacted people’s ford and was sent a quite abrupt email from a Dave Edwards asking for photos of my current van, sent the photos to him and received no further communication from him. I’ll just go elsewhere!

Excellent service from start to finish,big shout out to MARIANA AND BARRY,Service Dept,don’t rate there commercial sales team though,not intrested in the customer!!!?

Salesman Nicky was great, honest, straight to the point, very clear, his car knowledge was refreshing. We didn't end up buying the viewed car, but even so he helped us get straight on what we are looking for. He provided follow up information which has helped us out. When we get round to purchasing a car they will be at the top of the search list.

Rang up last week as we had a problem with the coolant cap ( common fault) Carl Roberts the service manager in Bootle helped us out. We purchased a new cap and they took out the old broken one, all done is about 10 Minutes. Excellent service and we will be back to get the car serviced.