Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the str... See more
Company replied
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See what reviewers are saying
Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more
Company replied
I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more
Company replied
A most pleasing experience and it keeps on coming. J. Diaz is more than accommodating and is excellent at his job. Friendly, not pushy , just willing to help and explains everything in terms even I co... See more
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Company details
Written by the company
The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.
People's Trust Insurance | Simply A Better Way
Written by the company
- Home Insurance That Works!
- Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.
Contact info
18 People's Trust Way, 33441, Deerfield Beach, United States
- (561) 609-1000
- peoplestrust@peoplestrustinsurance.com
- peoplestrustinsurance.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from People's Trust Insurance
Hi Veronica, we appreciate your feedback. Thank you for being a valued policyholder.
Was happy with interaction
January 25, 2021
Reply from People's Trust Insurance
Hi Karen, we appreciate the feedback. Thank you for being a valued policyholder!
A Cut Above the Rest
Compared to others, People's Trust Insurance gives more value for reasonable priced premiums.
January 24, 2021
Reply from People's Trust Insurance
Thank Lorna; our approach is designed to save our policyholders money. We're happy to have you as part of the People's Trust family.
Reply from People's Trust Insurance
Hi Alonze, we'd appreciate the opportunity to discuss any specific issues of concern with you. Please send us a private message with your name and policy number and we can have a member of our Customer Service Team contact you.
You can also call us at 800-500-1818, and a member of our Customer Service Team will look into this situation and explore potential solutions for you.
Very helpful when we needed them.
January 19, 2021
Reply from People's Trust Insurance
Reggy, thank you for allowing us to help and for being a valued policyholder.
I feel better communication when…
I feel better communication when signing on new customers is important. Also explained when refunding or charging more money for policy would be helpful. They do offer good policies with many levels of coverage which is good.
January 19, 2021
Reply from People's Trust Insurance
Hi George, thank you so much for your feedback. We strive to provide excellent customer service to all our policyholders and value your opinion.
Upon finalizing my insurance policy
Upon finalizing my insurance policy, I spoke to a lady on the phone that was very kind, knowledgeable and helpful in exactly what I needed for my home. I wish I could remember her name for this but I don't.
Best regards,
Chris Kukawski
January 19, 2021
Reply from People's Trust Insurance
We're so pleased everything worked out to your satisfaction Christopher. We will definitely pass your comment along to our customer service team. Thank you for being a valued policyholder!
Raised my insurance cost by 65%
Raised my insurance cost by 65%, without notifying my agent. Consequently my mortgage payment was not made in full and late pay penalty applied. Not cool.
January 19, 2021
Reply from People's Trust Insurance
Hi Dan, we take great pride in providing quality service, and try to prevent situations like this from happening--and truly regret when it does. We're sorry that your experience with us was a negative one and value your feedback.
Great company for affordability..
I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was easy through email and they made sure the mortgage got the new policy. I recommended to my sister. She also a member. I told my good friend also. I want to thank your company for a easy, and affordable insurance. I'm very happy..keep the good work....
January 19, 2021
Reply from People's Trust Insurance
We appreciate this wonderful review, Anna. We're so happy to have you and your sister as part of the People's Trust family. Thank you for being a valued policyholder!
Was a very easy process.
January 18, 2021
Reply from People's Trust Insurance
We're happy to hear that Jorge. Thank you for being a valued policyholder!
I'm so happy with People's Trust
I'm so happy with People's Trust. Their prices are very fair.
January 18, 2021
Reply from People's Trust Insurance
Thanks Bertha for your recommendation. We really appreciate it!
Thank you for helping me and my Family…
Thank you for helping me and my Family with insurance.
January 18, 2021
Reply from People's Trust Insurance
You're welcome Lloyd--and we're happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!
Cancelled Elderly Mothers Home Insurance
You cancelled my Mothers home insurance, Betty Brown, Largo, and she's the one who recommended your company to me for insurance. Thank you, Jennifer Wint
January 18, 2021
Reply from People's Trust Insurance
Hello Jennifer, as a company that takes great pride in providing quality service, we try to prevent a situation like this from occurring and truly regret when it does. We are, however, obligated to prudently manage our risk exposure and meet current underwriting guidelines. We're sorry that your experience with us wasn't satisfactory.
Upfront and honest about Insurance…
Upfront and honest about Insurance coverage nothing hidden
Great Price ,Excellent Customer Service
January 18, 2021
Reply from People's Trust Insurance
Hi Johnny, we're so happy to have you as part of the People's Trust family. Thank you for the feedback!
Great price and customer friendly
January 18, 2021
Reply from People's Trust Insurance
We strive to provide excellent customer service. Thank you for being a valued policyholder Noemi!
peoples trust appears to be…
peoples trust appears to be organized,honest and credible
keep up good work
January 10, 2021
Reply from People's Trust Insurance
Thank you for your comment Mark, and for being a valued policyholder.
Honest, Great Rate, Quick Communication
Honest
Reliable
Quick Communication
Great Rate
Down to Earth
Pre-Insurance Inspections within 60 days of policy
January 9, 2021
Reply from People's Trust Insurance
We appreciate your feedback and 5-star recommendation, Danyelle! Thank you for being a valued policyholder.
Communication failure
Carpenters Insurance agent did not send photos to Peoples Trust Insur as as PTI requested. Instead of calling me directly, or to notifying me I didn't have decent hurricane insurance, they automatically changed my coverage from $250,000 to $6,800. Would have been nice if PTI would have placed a courtesy call to me or Carpenters Insurance. Caused me a hassle and worry I didn't need. It happened as Sally was approaching. Not happy with lack of communication, although it was Carpenters Insur fault to begin with.
January 4, 2021
Reply from People's Trust Insurance
Hi M.R. We're sorry about your experience and appreciate the feedback. Can you send us a private message with your name and policy number so we can have a member of our Customer Service Team review what happened?
Great service
January 3, 2021
Reply from People's Trust Insurance
Thank you, Stephen--we appreciate the 5-star recommendation.
Would give 5 stars
Would give 5 stars, but I had some trouble scheduling our home inspection. They kept calling my previous phone number for some reason, and it was a big hassle getting them to change the mumber. Only had People's for a year, but other than the outdated phone number debacle, my experience is positive.
December 31, 2020
Reply from People's Trust Insurance
We appreciate this feedback Pauline. Thank you for being a valued policyholder.
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