People's Trust Insurance Reviews 1,084

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the str... See more

Company replied

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

Company replied

Rated 5 out of 5 stars

A most pleasing experience and it keeps on coming. J. Diaz is more than accommodating and is excellent at his job. Friendly, not pushy , just willing to help and explains everything in terms even I co... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars
People's Trust Insurance logo

Reply from People's Trust Insurance

We are happy to have you as part of the People's Trust family, Thomas. Thanks for leaving a review!

Rated 5 out of 5 stars

Excellent

Excellent Insurance, very low prices!!

December 30, 2020
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Reply from People's Trust Insurance

Thank you for the excellent feedback, Carlos!

Rated 3 out of 5 stars

I have never received my actual…

I have never received my actual homeowners insurance policy, even though I am assured that I am insured by you. I did my policy with you through Term Brokers Insurance Services.

December 30, 2020
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Reply from People's Trust Insurance

Hi Lawrence! Please contact a People's Trust Insurance expert at 1-800-500-1818 if you have any questions about your policy. Thank you for being a valued policyholder.

Rated 3 out of 5 stars

Because we are new to this homeowners…

Because we are new to this homeowners insurance, and have not had the need for this insurance to know how they assist, I will give it a 3 star.

December 27, 2020
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Reply from People's Trust Insurance

Hi John, we're happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 1 out of 5 stars

Bait & Switch

I was quoted a price and agreed to sign up with People's Trust only to have my premium raised almost immediately after becoming a customer. All kinds of BS reasons were given including one that said my home had an unknown pitch.. What? The home was built in 20o1 and insured by other insurance companies with no issues. Essentially People's Trust wanted to charge me more for my home with a new roof then predecessors did with nearly a 20yr old roof, now how absurd is that?

December 24, 2020
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Reply from People's Trust Insurance

Hi Richard, we'd appreciate the opportunity to discuss this issue with you. Please contact a People's Trust Insurance expert at 1-800-500-1818. You can also send us a private message with your name and policy number and we can have a member of our Customer Service Team contact you.

Rated 5 out of 5 stars

Good service!

So far my experience with People's Trust has been good. I received a fair quote and they did not change it after being bound unlike some other companies I have dealt with. Good customer service as well.

December 23, 2020
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Reply from People's Trust Insurance

Thanks for your feedback, Sean. We really appreciate it!

Rated 1 out of 5 stars

Been with Peoples trust for over 7…

Been with Peoples Trust for over 7 Years. Never had a claim, always made my payments on time, and then boom, they raised my premium from $1,100 to $2,800. Agent said all insurance carriers had to raise rates. Went with Farmers insurance and got the same coverage at $1,600. Check your policies everyone, especially those of you using Escrow payments.

December 17, 2020
Unprompted review
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Reply from People's Trust Insurance

Hi Mark, we regret to hear that you feel that way, but we are happy you've found a good rate with a different carrier.

Rated 5 out of 5 stars

Great coverage

December 12, 2020
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Reply from People's Trust Insurance

Thank you for your comment--and for being a valued policyholder!

Rated 1 out of 5 stars

Raising my rate by over 80%

Raising my rate by over 80%. No claims, no issues in the Tampa area.

December 11, 2020
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Reply from People's Trust Insurance

Hi Maritza, we apologize that your experience with us was less than satisfactory. Unfortunately, factors including Assignment of Benefits fraud, Hurricane Irma, and reinsurance costs have lead to an increase in homeowners insurance for many Floridians.

Rated 5 out of 5 stars

Agent went the extra mile to help me…

Agent went the extra mile to help me get this new policy in place. I am very appreciative of her efforts. Policy in place and I am very pleased with the coverage. Thank You.

December 10, 2020
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Reply from People's Trust Insurance

We're so pleased that everything worked out to your satisfaction V.N.! We appreciate your feedback and 5-star review.

Rated 5 out of 5 stars

Good rates!

Good rates! Good customer service.. would recommend to friends and family.

December 9, 2020
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Reply from People's Trust Insurance

Thanks Joseph for your recommendation. We really appreciate it!

Rated 5 out of 5 stars

Outsanding : Bravo Zulu !

Professional and courteous service, the applicacion process smooth and fast; a super company with great people during this hard times. Keep the good work.

December 8, 2020
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Reply from People's Trust Insurance

Hi Alfonso, we're so happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

good communications

December 8, 2020
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Reply from People's Trust Insurance

Thank you for your feedback, Elvis! We strive to provide excellent customer service to all our policyholders and are glad to see we exceeded your expectations.

Rated 5 out of 5 stars

Good Job

Thank you for helping me with my first home.

December 8, 2020
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Reply from People's Trust Insurance

Hi Sonja, we're so happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

People's Trust has been good to work…with.

People's Trust has been good to work with and yet through. I have several properties with People's in the past with good outcomes.

December 8, 2020
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Reply from People's Trust Insurance

We're so glad everything has worked out to your satisfaction, Robert. We really appreciate your continued support as a member of the People's Trust family.

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