I have been renting cars with Pepecar several times. I have never experienced any problems. Also the insurance works as it should. I once had a broken window when returning the car... In a few days, e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have been renting cars with Pepecar several times. I have never experienced any problems. Also the insurance works as it should. I once had a broken window when returning the car... In a few days, e... See more
Company replied
The booking was easy and fast, but I had to call to discover how to book a children seat, since it's not explained on the website. Actually some operators allow to book extras on pepcar directly but o... See more
Company replied
Web Rápida, información clara y transparente, sin complicaciones. Great site, transparent and crystal clear. NEW: it was not as transparent as I thought, the security conditions are hidden, so the p... See more
Company replied
Good car, friendly and helpful staff, both when picking up and returning. Thank you very much.
Company replied
Pepecar.com es una página web de alquiler de coches sin conductor, con sede en Madrid, perteneciente al grupo Salvador Caetano. Nuestro buscador ofrece vehículos de alquiler a nivel nacional e internacional con una amplia variedad de destinos en ciudades, costas e islas, en todo tipo de localizaciones como aeropuertos, estaciones de tren y centro de ciudad. Además, nuestros proveedores ofrecen todo tipo de vehículos, por lo que estamos seguros de que, sean cuales sean tus necesidades, el coche de alquiler perfecto para tu viaje, lo encontrarás en pepecar.com, y siempre al mejor precio.
Written by the company

Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
everything was easy to manage, I found best price for rent a car
Pepecar are very efficient and do the work according to your request. our experience with them is very good!
Good company to check prices, sometimes charges at car rental company are not informed previously.
I book the car 5 months before my holiday and the price was cheap. The info about the insurance and the price was good and in the Avis office they have been nice.
Very professional and friendly staff, making this extra effort that distinguishes the company from other companies. Better car than I had asked for, almost new, in very good shape. Return process uncomplicated and quick.
Very good search engine, affordable insurance option to cover out of pocket fees in case of something bad happens.
Some rental companies they work may have bad service but that's obviously out of their control, you have reviews to avoid the lemon agencies.
I liked getting information on prices and ratings for different car rental companies. Being able to do comparisons was very good. However, the ability to make changes and updates on the portal was confusing at times. I also found that the rental car companies almost frown on rentals made through online travel agents...feels like you are treated as a second class customer (as opposed to booking directly from them). The service and the cars offered seems to be prioritized for their direct customers
Good service, is cheaper than many others but i think it still being a little bit expensive.
Surprisingly simple and efficient with good prices. Good enough to plan to hire next car with them, first in the list.
They accept my booking with Interrent in Menorca for pick up the car on 14th July between 23:00-00:00. I arrived at the car office at 23:57h and it was closed, so I couldn’t have the prepaid car till the next day.
Great price, great service.
Not problems to find the office, process was easy and clear, fast if you arrive with the documents and credit card ready. Car was pretty good, new and clean. Service at Firefly was excellent for pick it up and reception. Thanks
Very easy process but total uncertainty of what you will get in the end. I ordered diesel, got petrol. Ordered a Hatchback, got a microSUV (paying more or getting a Dacia Lodgy).
The reservation process was quick and very clear, with an unbeatable price, and the company chosen eas AVIS with a very high standard of quality of rental vehicles
Simplest aggregator across multiple car rental companies. Great comparison and filtering tools
OK for pepecar
Need to manage rental company listed as both good companies and awful ones
I can't tell you how much I'm desapointed, not to say sick !!!
I had no confirmation, no voucher, no nothing form Pepecar via email. I had to connect to the internet at the airport to get it and the PDF loading on my phone didn't even worked (your mobile website barly does; Trust me I build websites). So I used the pay per coin internet computer and take a picture of the voucher.
In the end I've paid 250€ insead of 100€ for 4 days.
100 € online plus 150€ onsite by Pepecar partner and it took us 2h30 to get an already booked car !
I'm more than upset and do not recommend Pepecar, Pepecar being responsible for its suppliers and partners.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.