Pepecar Reviews 4,174

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been renting cars with Pepecar several times. I have never experienced any problems. Also the insurance works as it should. I once had a broken window when returning the car... In a few days, e... See more

Company replied

Rated 4 out of 5 stars

The booking was easy and fast, but I had to call to discover how to book a children seat, since it's not explained on the website. Actually some operators allow to book extras on pepcar directly but o... See more

Company replied

Rated 3 out of 5 stars

Web Rápida, información clara y transparente, sin complicaciones. Great site, transparent and crystal clear. NEW: it was not as transparent as I thought, the security conditions are hidden, so the p... See more

Company replied

Rated 5 out of 5 stars

Good car, friendly and helpful staff, both when picking up and returning. Thank you very much.

Company replied

Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Pepecar.com es una página web de alquiler de coches sin conductor, con sede en Madrid, perteneciente al grupo Salvador Caetano. Nuestro buscador ofrece vehículos de alquiler a nivel nacional e internacional con una amplia variedad de destinos en ciudades, costas e islas, en todo tipo de localizaciones como aeropuertos, estaciones de tren y centro de ciudad. Además, nuestros proveedores ofrecen todo tipo de vehículos, por lo que estamos seguros de que, sean cuales sean tus necesidades, el coche de alquiler perfecto para tu viaje, lo encontrarás en pepecar.com, y siempre al mejor precio.

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Good service but bad car

I rented a car via Pepecar for a 1 hour and a half trip near Madrid. The service was good and the renting was easy. The car, though, was pretty bad. I had picked the Clio III on the website, and they finally gave me an Opel Corsa that went super slow on coasts (even the small ones). I found myself many times driving at 60 km/h on the highway... What I don't understand, is that we didn't pick the first price and expected an average car, that could stand that kind of trip at least. So, as for me, next time I will probably rent with other wompanies, or pick a high class car at Pepecar.

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Good price, good cars, stress free.

Very happy with Pepecar. I had looked for hours at other websites trying to find a reasonable price for a rental car for two weeks but wasn't able to find anything. A friend recommended Pepecar to me and I wasn able to rent the exact same car, but at less than half the cost! Awesome!

February 27, 2015
Unprompted review
Rated 3 out of 5 stars

Expensive but effective

I rented a car for some 6 days during Xmas in 2014-15, and the fee was some 35€. Expensive.

However, the website of the actual hire car provider (Pepecar does not provide cars itself, but has only the website) didn't show any availability... thus pretty effective to get me a car.

Staff was very kind and helpful.

Later they made a mistake with the charges but sorted it swiftly.

Thus I'd say 50 out of 100.

February 27, 2015
Unprompted review
Show reviews in all languages. (4,174 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look