Perfumesandrea Reviews 

402
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Great way to try a perfume, particularly an expensive one, before you commit to the larger more expensive bottle. You might love a scent only to find that it doesn’t work with your body chemistry. I f... See more

Rated 4 out of 5 stars

Ordered a bottle of Bvlgari Pour Homme Soir and received the regular Bvlgari pour homme EDT. I will not be purchasing from this site again. Edit: The company reached out to me on their own and pr... See more

Rated 1 out of 5 stars

Placed order, but after 4 days made email inquiry as I had gotten no shipping info. Vendor replied with "refunded transaction". No explanation. Further inquiry got no reply. Got PayPal involved and re... See more

Rated 5 out of 5 stars

i was a little doubtful seeing that the website didn’t have many reviews but i took a chance. i placed my order optimistically and now have no regrets, im very happy to find exactly what i wanted. i c... See more

Company details

  1. Perfume Store

Written by the company

PerfumesAndrea is one of the nation most trusted online wholesale and retailers of designers perfume. Free Shipping on all order inside United State Get Your Favorite Perfumes & Colognes For The Best Prices. Huge Savings. Free Shipping. Luxury Brand Discounts.


Contact info

3.5

Average

TrustScore 3.5 out of 5

402 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(402)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete wrong item shipped

I bought item through Amazon for my wife. Sent wrong item and refuses to rectify mistake

December 22, 2025
Unprompted review
Perfumesandrea logo

Reply from Perfumesandrea

Joseph Tocci, I'm sorry — sending the wrong item and then refusing to fix it is not how we operate, and I want to understand what happened on this order specifically. Please email info@perfumesandrea.com with your Amazon order ID and I will personally resolve it: correct item shipped at no cost, or full refund, your choice. Amazon can be a frustrating channel when messages get lost, but that's not an excuse on our end.

Rated 1 out of 5 stars

Misleading refund and cancellation

My order was canceled and said to be refunded but i didn’t receive ANY refund, nor did i get a reason for the company’s cancellation of my order that I was supposed to receive today.

November 24, 2025
Perfumesandrea logo

Reply from Perfumesandrea

Alissa, if we canceled your order we owe you a refund, period. Please email info@perfumesandrea.com with your order number — the refund will be reprocessed today and you'll receive a confirmation. If it doesn't appear in your account within 5 business days after that, dispute the charge with your card issuer and we'll accept it. Sorry for the confusion; there is no reason it should have taken a Trustpilot review to get this resolved.

Rated 1 out of 5 stars

Beware

After reading the reviews on here it was. 50/50 chance I’d be ripped off. Most of the reviews that were bad were ones where there was an issue with the order so I’m thinking as long as there’s no issue I should be good. So I’m like let’s that a chance. It was shipped next day so I’m thinking awesome everything is good but nope I got a different bottle. Same brand different fragrance. I emailed no response. So definitely customer service lacks. Now on to the next part the bottle they did send was a complete fake it was a good fake but I already had the same bottle and was able to compare. No response still from them so I called my bank and disputed the charge. So a warning to all they have very good fakes and you won’t be able to tell unless u have the real one

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

No Refunds

I ordered a cologne from this company. It turned out to be the wrong brand. I asked to return the product and was refused. I would not recommend this online store to anyone!

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

Not a legit perfume company

I placed my order and almost immediately they provided me with a tracking number because a shipping label was made. As a seller I know for you to make a shipping label you have to have a product. Well, it's been 10 days and it has not been shipped out which is not really my problem. The problem is... is that I've tried to contact them three times and nobody will email back!!! I said to myself I wouldn't leave a negative review until my third email, so here we are. Byer beware I don't know if this is a legit perfume company.

October 22, 2025
Rated 1 out of 5 stars

Do not order from this store- old products

Do not order from this store. I ordered Muglers Over the Musk body cream and it smells nothing like the perfume or a jar that I already have. Ive called the store ateast five times and the lady that answers says her manager needs to tell her what to do or call me back. I emailed with no response and have had no phone call back. I looked for the body cream on their sit and its not there anymore so that leads me to believe it was the only one and maybe old. Just use caution buying here because you the quality may not be up to par and the customer service is horrible.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud use by company employees

I used my brand new card to make this first only purchase - and my card information was stolen and used to make unauthorized charges!
I will have police investigate it - you must protect consumers financial information

June 25, 2025
Rated 1 out of 5 stars

SHADY COMPANY

They sent the incorrect item. Not only was it the wrong item, the one they sent was open and used. They never bothered to replace or refund- actually they ignored my emails.

May 19, 2025
Unprompted review

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