Perfumesandrea Reviews 

402
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Great way to try a perfume, particularly an expensive one, before you commit to the larger more expensive bottle. You might love a scent only to find that it doesn’t work with your body chemistry. I f... See more

Rated 4 out of 5 stars

Ordered a bottle of Bvlgari Pour Homme Soir and received the regular Bvlgari pour homme EDT. I will not be purchasing from this site again. Edit: The company reached out to me on their own and pr... See more

Rated 1 out of 5 stars

Placed order, but after 4 days made email inquiry as I had gotten no shipping info. Vendor replied with "refunded transaction". No explanation. Further inquiry got no reply. Got PayPal involved and re... See more

Rated 5 out of 5 stars

i was a little doubtful seeing that the website didn’t have many reviews but i took a chance. i placed my order optimistically and now have no regrets, im very happy to find exactly what i wanted. i c... See more

Company details

  1. Perfume Store

Written by the company

PerfumesAndrea is one of the nation most trusted online wholesale and retailers of designers perfume. Free Shipping on all order inside United State Get Your Favorite Perfumes & Colognes For The Best Prices. Huge Savings. Free Shipping. Luxury Brand Discounts.


Contact info

3.5

Average

TrustScore 3.5 out of 5

402 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(402)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT PURCHASE FROM THEM

Review one more time because I don’t think this company cares about its customers. They sent me a broken bottle I ship it back and they never gave me a refund. Now they are saying the broken bottle I sent is old and that they never sold me this bottle. Smfh

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

they are legit

i was a little doubtful seeing that the website didn’t have many reviews but i took a chance. i placed my order optimistically and now have no regrets, im very happy to find exactly what i wanted. i checked the authenticity of the fragrance and checked the batch code being relieved that they are legit. i reccomend this website and can personally say its legit

January 27, 2025
Rated 5 out of 5 stars

First Time Experience And The Best Price

This is my first purchase from PerfumesAndrea.com and I bought the fragrance that I like for the best price on the Net. I am happy and satisfied, I just have a question to the seller, normally a brand new bottle the first pumps on the sprayer have air, this one sprayed from the first one, made me feel it was not new, at least it came unsealed, which makes me think if that was the reason of the great price. Anyway, I love my fragrance.

February 25, 2025
Rated 5 out of 5 stars

Great company

Great company, smooth and easy transaction with quick shipping. Would purchase again from them.

February 24, 2025
Perfumesandrea logo

Reply from Perfumesandrea

Hi, Blake Mulkey

Thank you very much for your positive review! We are glad to know that you had a good experience with us. Your satisfaction is our priority and comments like yours motivate us to continue improving.

We hope to see you again soon and continue to offer you the best possible service.

Regards,

perfumesandrea

Rated 1 out of 5 stars

Worse customer service ever

Worse customer service ever
I will put this experience in all social media !

February 24, 2025
Perfumesandrea logo

Reply from Perfumesandrea

Dear Mauricio Amado:

We sincerely appreciate you sharing your experience. We regret that your claim is not covered under our return policy. Your feedback is very valuable to us and we will take your comments into account to improve our services.

We would love the opportunity to rectify this situation, so we invite you to contact us directly so we can address your concerns in more detail.

Thank you again for your time and we look forward to serving you better in the future.

Sincerely,

perfumesandrea.com

Rated 1 out of 5 stars

I received the wrong perfume and they won’t reply to email!

I placed an order and received the wrong perfume. Tried emailing them twice, it’s been a week and still have yet to hear from anybody. Frustrating!
It’s not Christmas rush and it’s past Valentine’s Day so I’m really trying to find a reason for them not replying in a timely manner but can’t seem to find one

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered Kanon mens cologne on…

I ordered Kanon mens cologne on 12/27/2024 via Amazon for $86. Tracking stated shipped on 12/29/2024 via FedEx. FedEx states they didn’t received package yet from shipper. Who is giving me misinformation?! How do I resolve this?

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

On November 24

On November 24, I purchased Lacoste Intense perfume, but I received a completely different perfume from the same company. After contacting the seller, they assured me that they would refund my money. However, since November, the refund has not been processed, and it is now January. I have continued to call the seller, but they only promise to issue a refund. Be cautious with this seller, as they do not return money and send the wrong products.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on 12/21/24 with the…

I placed an order on 12/21/24 with the expectation of not receiving the item by Christmas. I received confirmation of the order and on 12/23/24received an email with tracking information. I was okay with the information that USPS was waiting on shipper. However as I have continued to wait the package has still not been sent to USPS, it is now January 9, 2025. I attempted to call today January 9,2025 and the phone just rings. Please either ship the item or refund my CC. Order#5156

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a bottle of cologne on 12/29

Ordered a bottle of cologne on 12/29. Didn’t receive an email confirmation of the order or anything at all. I started to get worried so I called a few days later, Tuesday evening. Gentleman said he would mail it out Tuesday, obviously meaning not that day but in another week. No the fastest shipping is it? Well, that day is today, and when I look at the tracking info the UPS isn’t even in possession of the package. So a week and a half later, it still hasn’t shipped yet. Never again. I’ll stick to my usual fragrance discounters after this. No idea why other people are saying the shipping is fast. Fake reviews maybe?

December 29, 2024
Unprompted review
Perfumesandrea logo

Reply from Perfumesandrea

Hi,

Thank you for your purchase.

We apologize for the delay presented with your package.

Your package is on its way to your address. If you don't want the item when it arrives, we will send you a return label and when you return the item, we will refund your money., please confirm with us when the item arrives to process the payment again.

Regards.

Perfumesandrea.com

Rated 2 out of 5 stars

Re Only 1 of 2 items delivered

Re: order #5035 - I ordered 2 bottles of Champs Elysees 2.5 oz EDT Spray, but only 1 bottle was delivered last week. I would like for the 2nd bottle to be delivered, please. Or please send a refund. Thank you.

December 19, 2024
Unprompted review
Perfumesandrea logo

Reply from Perfumesandrea

Hi

Thank you for your purchase.

We apologize for the inconvenience presented with your package, tomorrow I will send you the correct perfume, please confirm with us when the item arrives.

Sorry for the inconvenience.

Regards.

Perfumesandrea

Rated 1 out of 5 stars

Ordered over a week ago, no update! Never again!

I placed on order on 9 December for 2 items and its status still says "Preparing shipment". This is already over a week ago and no further update!

**UPDATE**: My order has been cancelled without reason. What a company! Why try to sell products that you cannot deliver?

Avoid

Never again!

Please see their response below. You could have contacted me to confirm. You have all my details and also debited my account already. Please refund my money immediately.

It took a review on Trust Pilot for you to even respond after almost 2 weeks of placing the order.

You're the fraudulent company!

Please refund my money immediately.

December 14, 2024
Unprompted review
Perfumesandrea logo

Reply from Perfumesandrea

Hi,

Thank you for your purchase.

We apologize for the inconvenience presented.

Your order was canceled because the system detected the order as fraudulent.

It did not allow the shipping label to be generated.

Regards,

Perfumesandrea.com

Rated 2 out of 5 stars

Incorrect/ Missing item

Incorrect item. I ordered the Ariana Grande Cloud perfume pack with the body wash and body lotion and perfume. Instead gave me the body mist perfume instead of the body wash

August 28, 2024
Rated 5 out of 5 stars

First Order Best Order

My package came in a timely fashion and was carefully packaged. This is my first time ordering from here, but I am excited to order more perfumes in the near future! Thank you for my Parfums de Marly EDP!!!

August 27, 2024

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