Perfumes Duty Free Reviews 149

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I placed an order for two perfumes, and the third was free. I did so on December 17th, paid extra for expedited shipping, and so far I haven't received any tracking information for my order. I contact... See more

Rated 1 out of 5 stars

Be careful !! انتبهوا today received my order 7 bottles different perfume brands of course after delay but all are fake not original, I paid 550$ for the order also I paid 180$ for clearance and v... See more

Rated 2 out of 5 stars

Ordered a rare and discontinued Jpg classique essence de parfum, the order took 1 month to process. When it had arrived it was shipped in a tester box. However the perfume is counterfeit. The... See more

Company replied

Rated 1 out of 5 stars

After some stressful experience and thinking that I had lost my money, I finally received the order today (3 months later). At least I wasn't scammed, so let me increase the rating. However, this p... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Perfumes Online Store


Contact info

1.3

Bad

TrustScore 1.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

nunca llego mi pedido

Hice un pedido el 27.08.2022 y jamas llego envio correo me piden disculpas y dicen que sigue ne transito y nada mas PAGINA FAKE!!! NADIE ME DA RESPUESTA POR MI PEDIDO NUNCA LLEGO NI EL PEDIDO NI ME DEVULVEN MI DINERO

what discrepancy??? You scammed me... I bought and my order never arrived, that is, you stole from me!!!

August 26, 2022
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 5 out of 5 stars

Made my first purchase with them but not the last

Made my first purchase with them. Everything went well...just 4 days for order processing and then 12 days more the get the package delivered to my place.
I got two mails from them, the second including tracking code. Perfect items ( i bought Montale).
What to say....THAT'S THE WAY TO GO!
I will definitely buy again from PerfumesDutyFree.
THANKS A LOT!

September 30, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid- Do NOT buy

Avoid! AVOID!! I ordered a bottle of Creed in May, it was sent to a wrong address despite numerous emails and WhatsApp messages. I am in August with no refund or the perfume, zero customer service, zero concern, empty promises

August 26, 2022
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

You are scammers

You are scammers
It was already more than a month late
In addition it is an imitation
I request remboursement

August 20, 2022
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

Perfumes Duty Free has really stolen my…

Perfumes Duty Free has really stolen my money for nothing ( i was rubbed ) i ordered TF Tobacco Vanille & Roja Dove Diagheliv ( 2 perfumes ) and they delivered me only one perfume ( Aqua Di Parma Oud ) and they want me to make new order and pay more money to get my first order which i didn't receive and when i refused to make new order and i insisted to receive my first order without any cost they are not replying any more to my messages or my E-mails
they are thieves and deceivers and focusing only on who to steal customers and later how to blackmail them to get more money
I will never be tolerant with them
الله لا يوفقهم ولا يبارك لهم لا دنيا ولا أخره
هذه الرساله للسيد / البراء العربي صاحب الشركة عسى أن يتحرى رزقه
من حلال اخذه أم حرام
the Arabic text with for the owner of Perfumes Duty Free

August 18, 2022
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

Perfumesdutyfree.com needs to be honest and transparent.

Okay so what I'm about to tell you is 110% accurate to how their operations work. Key note to take in is that some of their items are FAKE, some are TESTERS and some are original so it's a gamble to be very honest. As for their customer service, they respond relatively quickly depending on your inquiry. Overall is it worth it? I think not but I will be contacting the relative authorities because though 5 of the 17 perfumes I bought were original and original testers, the rest of fragrances were fake.

August 12, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. I can't describe how bad the perfumes they sent me are. I bought 7 niche perfumes, Tom Ford and Creed and they are clearly fake. I paid a lot of money for nothing.... And amazingly they don't want to refund the money and continue to claim that the products are original.,.original products with the labels coming off and the perfume doesn't stay longer than 1 hour... .

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

I buyed a perfume...

I buyed a perfume and it arrived in 7days well packaged. the smell was great and long lasting. I'm in love with my coco mademoiselle.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

i like my perfume

i like my perfume that i bought from them, it has arrived a bit late but it's fine, the perfume smells wonderfull and lasts for a bout 8 hours. well packaged and has a barcode on it to check online.

May 24, 2022
Unprompted review
Rated 4 out of 5 stars

Good deals

Bought form the site 1 month back so far so good just shipping took 2 weeks to arrive to my country.

April 27, 2022
Unprompted review
Rated 1 out of 5 stars

they send me fake perfume

they send me fake perfume, not original

before I purchase, I ask many times in whatsapp about the perfume condition

they confirmed, authentic, original and new

I received the parcel, and it is fake, they send me TESTER perfume

April 18, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID this fraudulent company

i
I ordered perfume back in October, it arrived today. completely counterfeit, and obviously so, even down to the bad packaging. contacted the company whish is in Turkey and they told me there was nothing they could do except offer me another fake perfume if I made another purchase, AVOID!!!!

December 8, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered some perfumes from it

I ordered some perfumes from it. They told everything are authentic. But I checked everything after I got. They all are fake. And one of them was leaking. If anyone want proofs I can give them too. They will tell they are testers, But I know how to recognize original and fakes.

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

they are spamming you with mails

After I had putted an item in the basket, I had to fill out name and mail address to see the shipping costs.
After this I decided to cancel the purchase, I am being bombed with mails from this company. Even though I asked them to remove my contact information.

October 24, 2021
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

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