Not impressed with this company, I ordered some perfume on the 8 th October for a birthday present. I have chased a number of times but still have not received it or an email confirming dispatch. The... See more
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Really pleased to find a favourite product in stock at a very reasonable price. P&P a bit steep, if I'm honest, but this meant that it made sense to order more (maybe that's a deliberate strategy!) T... See more
Ordered a perfume 27/10/2021 Heard nothing, messaged them 18/11 asking where perfume was. Recieved message today 19/11, saying we are very busy blahblah,in order to expedite your order we are issui... See more
Excellent customer service was so easy to order item, the prices were much cheaper than any other site I visited. I would recommend anyone who is thinking of buying perfume to forget other sites an... See more
Company details
Written by the company
Great perfumes at great prices
Contact info
Unit 6 The Hermitage Business Park, Bath Road, Box, United Kingdom
- 03330 906 293
- sales@perfumesoflondon.co.uk
- perfumesoflondon.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Product disappeared
Product disappeared, I waited 2 weeks before they would track it despite me advising them straight away that tracking wasnt updated. By which time they no longer had any of my product. They were slow in responding to emails. Disappointed to say the least.
Hassle free
Hassle free. Easy to use website and item received with no problems
Good price but poor delivery time and…
Good price but poor delivery time and communication poor also
Fantastic thanks
Perfect great price packaged well…
Perfect great price packaged well authentic product. Thank you.
Received my order of Hugo boss in…
Received my order of Hugo boss in motion white.. It was meant to be a present for someone.... BUT it has arrived with no outer cellophane and dents to the box. So completely looks second hand.. Lesson learnt not to order from here again just dissapointing it cost nearly £30.
Very good service and price
Competitive prices and great service
It’s not even real perfume
Superb service and product with fast…
Superb service and product with fast delivery.
Some great prices in comparison to some other online stores and high street stores.
Some products come with great free gifts...... Excellent
Delivery took too long
Competitive price but delivery took over 10 days.
Longest delivery
Took more than 2 weeks to receive my order. No updates or information about it.
Product is as described but I wish information about delivery options would be clearer
Product great
Product great . Price excellent value for money delivery very slow needs improving as other suppliers can get it to you the next day
Usually good
Usually good, and now my third purchase. Unfortunately, poor packaging and a mix up in the warehouse meant that I was sent the wrong bottle for one EDT and the other got crumpled in transit.
So not the best performance, but will continue to use.
Great price
Excellent price and product arrived approximately packed. But it did take a full week for the order to be processed.
10 days between payment and delivery
10 days between payment and delivery, Can only rate as poor because of this delay.
very slow postage
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