Perfumes Of London Reviews 

223
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Not impressed with this company, I ordered some perfume on the 8 th October for a birthday present. I have chased a number of times but still have not received it or an email confirming dispatch. The... See more

Rated 5 out of 5 stars

Really pleased to find a favourite product in stock at a very reasonable price. P&P a bit steep, if I'm honest, but this meant that it made sense to order more (maybe that's a deliberate strategy!) T... See more

Rated 1 out of 5 stars

Ordered a perfume 27/10/2021 Heard nothing, messaged them 18/11 asking where perfume was. Recieved message today 19/11, saying we are very busy blahblah,in order to expedite your order we are issui... See more

Rated 5 out of 5 stars

Excellent customer service was so easy to order item, the prices were much cheaper than any other site I visited. I would recommend anyone who is thinking of buying perfume to forget other sites an... See more

Company details

  1. Perfume Store

Written by the company

Great perfumes at great prices


Contact info

3.3

Average

TrustScore 3.5 out of 5

223 reviews

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No recent history of asking for reviews

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3.3

All reviews

(223)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product disappeared

Product disappeared, I waited 2 weeks before they would track it despite me advising them straight away that tracking wasnt updated. By which time they no longer had any of my product. They were slow in responding to emails. Disappointed to say the least.

October 24, 2019
Unprompted review
Rated 1 out of 5 stars

Received my order of Hugo boss in…

Received my order of Hugo boss in motion white.. It was meant to be a present for someone.... BUT it has arrived with no outer cellophane and dents to the box. So completely looks second hand.. Lesson learnt not to order from here again just dissapointing it cost nearly £30.

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Superb service and product with fast…

Superb service and product with fast delivery.
Some great prices in comparison to some other online stores and high street stores.

Some products come with great free gifts...... Excellent

September 1, 2019
Unprompted review
Rated 3 out of 5 stars

Longest delivery

Took more than 2 weeks to receive my order. No updates or information about it.
Product is as described but I wish information about delivery options would be clearer

August 20, 2019
Unprompted review
Rated 4 out of 5 stars

Product great

Product great . Price excellent value for money delivery very slow needs improving as other suppliers can get it to you the next day

August 20, 2019
Unprompted review
Rated 3 out of 5 stars

Usually good

Usually good, and now my third purchase. Unfortunately, poor packaging and a mix up in the warehouse meant that I was sent the wrong bottle for one EDT and the other got crumpled in transit.
So not the best performance, but will continue to use.

August 15, 2019
Unprompted review
Rated 4 out of 5 stars

Great price

Excellent price and product arrived approximately packed. But it did take a full week for the order to be processed.

August 15, 2019
Unprompted review

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