PerfumeStore.my Reviews 

75
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Paid for 2 bottles of perfume costing RM1,378 but did not receive. No reply whatsoever from the website.

Rated 1 out of 5 stars

They are ABSOLUTE SCAMMERS! Ordered online, just got my money but never shipped my item, nor replied to queries. Facebook page is also an ABSOLUTE FAKE without any ratings nor comments. Mark Zuckerber... See more

Rated 1 out of 5 stars

This is a scam. I wish I had looked at Trustpilot before I ordered. I never received my perfume, or a refund! Nor have I had any response to emails, contact via their contact page, or via their W... See more

Rated 5 out of 5 stars

This is the most trusted online shopping perfume company I ever dealt with. All the products are original and very good taking care of. These 3 years I never buy perfume at the Sephora or... See more

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics Store
  4. Flavours, Fragrances and Aroma Supplier

Information provided by various external sources

Malaysia's Largest Online Perfume Store | Free Shipping | Anna Sui, Davidoff, Bvlgari, Burberry, Mont Blanc, Calvin Klein, Hugo Boss, Creed, Cacheral, Bond No. 9, Elizabeth Arden, Ralph Lauren, Chanel, Christian Dior, Vera Wang, Yves Saint Laurent, Gio...


Contact info

1.8

Poor

TrustScore 2 out of 5

75 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.8

All reviews

(75)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible and to avoid

Horrible, pls be careful when ordering from them. Good prices but horrible customer service. They simply ignore your email, messages, whatsapp messages, facebook comments. Everything

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

My review is for perfumestore.sg

My review is for perfumestore.sg. They are the same website, if possible do one for perfumestore.sg on Trustpilot too guys. Excellent experience. Ordered delivered on the next day, totally didnt expect it. It was a saturday somemore. great prices. Comes in a classy paper bag. I love how cheeky the msg is on the paper bag. And a free sample. Perfumestore.sg really tops the game and is in fact doing better than many dept stores. I see you guys have ops in vietnam and thailand too. Will ask them to support!

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Delivery is fast to KL

Delivery is fast to KL, I ordered on friday and my perfume came on Wednesday. product is authentic. I bought a elizabeth arden perfume and a gucci flora. every thing is good and reliable. price is good, i think the best i can find here. good work.

Oh yah prduct is sent from singapore. Fast delivery and reliable.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Quick delivery and authentic items as compared to perfumes from shopee and lazada. Prices are reasonable for example Bvlgari, Jennifer Lopez, D&G fragrances but Jo Malone is on the high side. Ginny had been fantastic and had also given me excellent recomendations. It's very hard to come by and I appreciate your services. Good Job!

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I wish I had looked at Trustpilot before I ordered.
I never received my perfume, or a refund! Nor have I had any response to emails, contact via their contact page, or via their WhatsApp tel no.
Interestingly, when I had problems completing my order 1st time they responded instantly!!! So it seems they are choosing not to respond to me now.

August 6, 2021
Unprompted review
Rated 1 out of 5 stars

Dont trust this website

Dont trust this website , even people are selling shi& can respond to costumer within hours they not respond to email , whatsap , phone cal , ig dm , facebook chat , i want to get my refund , will give another 12 hours before i make police report to get my money back .

January 25, 2021
Unprompted review
Rated 3 out of 5 stars

Their service was good but I am giving…

Their service was good but I am giving a 3 star as I doubt the authenticity of the perfume. Bought a 100ml Mr. Burberry EDP for men which I tested at Burberry counter prior to purchasing online. The smell does not last more than an hour although with multiple spray at one time. The smell is hardly noticeable to anyone. Quite dissapointing for rm299.

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

I ORDER 2 PRODUCTS

I ORDER 2 PRODUCTS, SUPPOSED TO RECEIVED IT IN 3 DAYS UNFORTUNATELY AFTER 10 DAYS MY ORDER IS STILL UNDER PROCESSING MODE. TRIED CALLING THE THEM BUT THE NUMBER GIVEN IN THE WEBSITE IS NOT WORKING. VERY POOR SERVICE EVEN MY WEBSITE MESSAGE WAS NOT ANSWERED AFTER 24 HOURS.

March 10, 2020
Unprompted review
Rated 4 out of 5 stars

i received my order on the 4th day…

i received my order on the 4th day after i order. 1 day later than the expected date but everything else was good. initially i am not very confident about the products because of the good prices, but after i received my hugo boss nuit edp, of which I can hardly find in Selangor, it is indeed the same as that I purchased at Paris airport. Other than the late delivery, I am happy with my purchase. I will come back for more

February 5, 2020
Unprompted review

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