Perfumeuk Reviews 

234
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that they are consistently very pleased with the extremely competitive prices and the remarkably fast delivery service. Many people note that all orders arrive securely wrapped in protective packaging and always remain in pristine condition. Consumers are also exceptionally happy with the genuine quality of the products and the prompt, helpful communication. Reviewers consistently find the online shopping platforms very straightforward to use and appreciate receiving nice bonus samples. Buyers express full confidence in the provided services and state they will definitely place future orders again.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the impressive speed and... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are very competitive, reasonable,... See more

Product

Clients share positive opinions on product, frequently praising the fantastic quality, great scent, and... See more

Order

People report positive experiences with order, highlighting fast shipping and great value for money.... See more

Service

Users describe positive interactions with service, highlighting the fast order processing, prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my first purchase with this company !! ( Valentino EXTRADOSE ) It arrived quickly, well packed, and a very good price !! Good correspondence with an Easy tracking system and was delivered safely... See more

Rated 5 out of 5 stars

Once again returned to this site for perfume for my partner. Parting with money on websites can be a worry not knowing if the price is too good to be true. Or if what you ordered is a genuine prod... See more

Rated 5 out of 5 stars

So glad I found this website. I have now placed my third order for one of my favourite perfumes - Just Cavalli. Customer service is excellent and delivery speedy. Value for money is brilliant too comp... See more

Rated 5 out of 5 stars

Very impressed with the price and delivery speed. I was a bit wary at 1st and looked at Trustpilot before ordering. I will be ordering from perfume UK again and will definitely recommend it to famil... See more


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

PerfumeUK is here to deliver great fragrances at fantastically low prices. We have selected some of the best perfume and aftershave offers on fragrance brands. We pride ourselves in delivering outstanding service to our customers and have a FREE UK Tracked Delivery on all orders and will deliver within 1-3 working days.


Contact info

4.8

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(234)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Perfume Provider

I love my new perfume and the little tester which was included. The price was very good. It was a fast delivery and well packaged. I would certainly buy from you again.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied

Quick delivery. Very well packed, and included a small sample perfume.
Very satisfied and will definitely use again.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent price

Excellent price - received the perfume earlier than expected with a sample for another perfume also enclosed. Best price I could find online and early delivery - I am very happy!

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Awful experience

I ordered 3 bottles of perfume on the 20th July. They are said to have been delivered on the 25th August, which they have not. Tried contacting them 3 times but no reply to any email. I would not touch them with a barge pole.

August 31, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered on 18th August

Ordered on 18th August
And it's now Saturday 24th August and I still haven't received my order.
I have email them once and had reply and told it would be look into never got back to me. Now waiting on another response .
At this point just want my money back.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent offers, sometimes get complimentary small testers for other products. Speedy delivery, have used several times. Highly recommend.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Not only were you cheaper than everyone else for fragrance, your service is excellent, my fragrance came in 2 days, free postage and packaging too!! What more could I ask for? Brilliant 👏

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Super Customer care

A bottle of perfume I recently purchased ( June) came with a faulty spray dispenser, I made contact and without quibble I was sent a free returns label to send my faulty item back and a replacement bottle was posted and received the next day. I was kept updated too. Really impressed with this level of service and would recommend this retailer 😀👍 Thank you.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Hard to find on the High Street

Thank you for my latest repeat order. Speedy Free delivery, well packaged good communication & a great price. Anyone thinking of ordering from Perfume uk, don't hesitate.

July 20, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for review, we are really greatful.

Rated 5 out of 5 stars

What happened when the perfume did not arrive

Royal Mail did not do their job to deliver my perfume but as soon as it was reported the staff at Perfume UK solved the issue. Firstly by establishing where the hold up was and when it still did not come posted out a replacement and gave me a £10 refund. Brilliant

June 20, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you Christine, it was our pleasure to help with the issue.

Rated 5 out of 5 stars

Apologies

I would like to withdraw my previous review about the perfumeuk. I was mistaken about the name of the company and i wholeheartedly apologise.

July 19, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Karen,

thank you so very much for writing this and changing your review. It really means alot to us.

Best wishes
Perfume UK

Rated 1 out of 5 stars

I accidentally did the payment of ms…

I accidentally did the payment of ms sawera ramzan could u plz give a refund of 36.00 refund immediately

July 18, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Waqar or Sawera,

Please can you provide proof immediately that you have purchased from us. Upload it onto your review or email contact@perfumeuk.co.uk We have been asking for contact to resolve this and it has not occured. Are you a real person?

We are unable to contact you as you do not exist in our database and is a FALSE REVIEW.

We are not PerfumesUK (plural) and ONLY sell on this site.

There is no message from you, email or phone call. Please call 01636 611912 during shop hours or email contact@perfumeuk.co.uk.

There is no one under your name on our database. We cannot contact you because of this and we can only communicate via Trustpilot at this stage until you contact us.

Please immediately provide a link or screenshot of where you purchased your item from, preferably on here, or email contact@perfumeuk.co.uk

Please can you complete this task immediately so that we can help you and start to build a case against this scam site with the government body called Action Fraud.

This information is required so that we are able to build a case against PerfumesUK, false reviewers and Trustpilot for publishing reviews for another company on our profile.

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