Perfumeuk Reviews 

234
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that they are consistently very pleased with the extremely competitive prices and the remarkably fast delivery service. Many people note that all orders arrive securely wrapped in protective packaging and always remain in pristine condition. Consumers are also exceptionally happy with the genuine quality of the products and the prompt, helpful communication. Reviewers consistently find the online shopping platforms very straightforward to use and appreciate receiving nice bonus samples. Buyers express full confidence in the provided services and state they will definitely place future orders again.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the impressive speed and... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are very competitive, reasonable,... See more

Product

Clients share positive opinions on product, frequently praising the fantastic quality, great scent, and... See more

Order

People report positive experiences with order, highlighting fast shipping and great value for money.... See more

Service

Users describe positive interactions with service, highlighting the fast order processing, prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my first purchase with this company !! ( Valentino EXTRADOSE ) It arrived quickly, well packed, and a very good price !! Good correspondence with an Easy tracking system and was delivered safely... See more

Rated 5 out of 5 stars

Once again returned to this site for perfume for my partner. Parting with money on websites can be a worry not knowing if the price is too good to be true. Or if what you ordered is a genuine prod... See more

Rated 5 out of 5 stars

So glad I found this website. I have now placed my third order for one of my favourite perfumes - Just Cavalli. Customer service is excellent and delivery speedy. Value for money is brilliant too comp... See more

Rated 5 out of 5 stars

Very impressed with the price and delivery speed. I was a bit wary at 1st and looked at Trustpilot before ordering. I will be ordering from perfume UK again and will definitely recommend it to famil... See more


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

PerfumeUK is here to deliver great fragrances at fantastically low prices. We have selected some of the best perfume and aftershave offers on fragrance brands. We pride ourselves in delivering outstanding service to our customers and have a FREE UK Tracked Delivery on all orders and will deliver within 1-3 working days.


Contact info

4.8

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(234)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hugely surprised and a bargain price!

Where do I start at first sceptic trying a new site to my one of my favourite perfumes..and then everything fell into place and dry dry surprised I had never come across this site before (Perfume uk)

1. Great price - Cheapest price on www
2. Item arrived in two days - My order was under £35 so it wasn't as though I had spent £100's for this speedy delivery.
3. Very securely and economically wrapped - Very impressed!
4. Free sample was also placed into my order - what a lovely gesture...
5. Given a discount code for 5% off my next order!

Now all I'm going to say is for a company I have never heard of Perfumeuk, I never ever expected this much care as most things you buy online from the transaction to delivery the process is robotic sadly so I really did feel valued here, I recently went to the Royal Opera House and spent a lot more on my ticket and can honestly say the overall service and face to face experience was 1/10 the play 1010.

I emailed Perfumeuk and spoke to Sophie extremely pleasant 10/10.

Clearly this company is doing something right and I can't recommend them enough.

Look at my other reviews and you can see not all my reviews are this good.

July 12, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you so much for your detailed review. We are very grateful to you for taking this time.

Rated 5 out of 5 stars

The perfume arrived quickly and was…

The perfume arrived quickly and was well packaged so the bottle was undamaged. I had waited to order this perfume and was pleased to get it at a reduced price though it is a new fragrance. It was an added bonus to receive a sample of another perfume which is nice to carry in a handbag. All in all a good purchase thank you.

July 9, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you very much for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Good experience

Easy to use, great price and quick delivery. Perfectly packaged a nice littke freebie too. Second order and will be back again.

July 2, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you very much for your review and being a returning customer, it is greatly appreciated!

Rated 2 out of 5 stars

I have ordered 2 items from them been…

I have ordered 2 items from them been emailed with order number and tracking number this number doesn't work have contact them but they say the order number isn't theirs never use this company

July 11, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Kathleen,

Please can you provide proof immediately that you have purchased from us. Upload it onto your review or email contact@perfumeuk.co.uk We have been asking for contact to resolve this and it has not occured. Are you a real person?

We are unable to contact you as you do not exist in our database and is a FALSE REVIEW.

We are not PerfumesUK (plural) and ONLY sell on this site.

There is no message from you, email or phone call. Please call 01636 611912 during shop hours or email contact@perfumeuk.co.uk.

There is no one under your name on our database. We cannot contact you because of this and we can only communicate via Trustpilot at this stage until you contact us.

Please immediately provide a link or screenshot of where you purchased your item from, preferably on here, or email contact@perfumeuk.co.uk

Please can you complete this task immediately so that we can help you and start to build a case against this scam site with the government body called Action Fraud.

This information is required so that we are able to build a case against PerfumesUK, false reviewers and Trustpilot for publishing reviews for another company on our profile.

Rated 5 out of 5 stars

great customer service

I was very pleased with my purchase, really lovely fragrance, at a great price. Although the item sent originally was the wrong size, after I contacted the company and advised, it was swiftly dealt with and the correct item was dispatched immediately and a returns label sent for the wrong item, so cannot fault the customer service.
Overall I am very pleased with Perfume UK and will definitely be using them again and would recommend

July 1, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your honest review Helen, greatly appreciated and thanks for your order.

Rated 5 out of 5 stars

It makes scents

Competitive pricing on a wide range of products

July 9, 2024
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Great find this website

Great find this website! Easy to navigate! Kept up to date through the delivery process and well packaged when my perfumes arrived! Good prices and choice! Will use again and recommend highly! Thank you!

July 8, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 1 out of 5 stars

Bad customer service support

Had two separate issues with Perfume U.K. now and not happy with the customer service I received. First they sent me the wrong fragrance and now the delivery has been delayed and they didn’t seem at all concerned.
Very unprofessional outfit . I would use a competitor if you have the choice.

July 7, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Mr Musson,
thank you for your review.
Your order was placed Wednesday evening. It was posted on schedule using Tracked 48 on Thursday. Thank you for informing us that there was a sorting issue and it was sent to an unusual delivery depot. This enabled us to contact Royal Mail and ensure that your parcel was sorted correctly.
Royal Mail state that Tracked 48 is a 2-3 working day service. This does not include Saturdays or Sundays at this moment in time. We are sorry that the sorting issue caused you alarm but were very pleased to see that the delivery was successfully made yesterday, on schedule.
As per our previous email, we were sorry that we were late in replacing the image for the updated pack of Lacoste Noir and hoped that you were happy with the conclusion we agreed.
Thank you for your repeat order, it was greatly appreciated and I hope you enjoy your purchase.

Rated 1 out of 5 stars

i have ordered three perfumes on 25…

i have ordered three perfumes on 25 june 2024 they send me email of confirmation and an order number when i open tracking they say it might be deleted and did not write about delivery on it that how many days it will be take i think i gota scam

June 25, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Jaskarandeep,

Please can you provide proof immediately that you have purchased from us. Upload it onto your review or email contact@perfumeuk.co.uk We have been asking for contact to resolve this and it has not occured. Are you a real person?

We are unable to contact you as you do not exist in our database and is a FALSE REVIEW.

We are not PerfumesUK (plural) and ONLY sell on this site.

There is no message from you, email or phone call. Please call 01636 611912 during shop hours or email contact@perfumeuk.co.uk.

There is no one under your name on our database. We cannot contact you because of this and we can only communicate via Trustpilot at this stage until you contact us.

Please immediately provide a link or screenshot of where you purchased your item from, preferably on here, or email contact@perfumeuk.co.uk

Please can you complete this task immediately so that we can help you and start to build a case against this scam site with the government body called Action Fraud.

This information is required so that we are able to build a case against PerfumesUK, false reviewers and Trustpilot for publishing reviews for another company on our profile.

Rated 5 out of 5 stars

Easy to use website,excellant…

Easy to use website,excellant prices,definatly would check in for future purchases. Arrived on the day and was packed really well.

May 23, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Perfect

Bought my favourite perfume for summer and it arrived just in time for the sun! Smells just as I remember it, perfectly packed and with a free sample too. Really good price so I will be back.

June 17, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is very helpful.

Rated 1 out of 5 stars

Not sure

Have just ordered of this site , and have been told its a scam ? I hope not , how do I find out if it is ?

June 21, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Tracy,

thank you for emailing us and confirming that your order was not with our company (Perfume UK) but with a company called Perfumes UK , not based at our address.

If you wish to order from us please do and I will make sure that you receive excellent service, just like our many customers.

We respectfully ask that the review is removed and directed to the company that you ordered from.

We are confused as to why you have not removed this review for another company after confirming that you ordered from PerfumesUK and not us? Are you a competitor?

Best wishes, Perfume UK

Rated 5 out of 5 stars

Perfume arrived very quickly and was…

Perfume arrived very quickly and was well packaged so no damage. Lovely surprise of a sample size extra perfume included! Perfect for a handbag as opposed to a large bottle. Excellent customer care and service… will definitely use again

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The perfume I purchased is not as well known as other major brands so I was pleasantly surprised to find Perfume UK had stock. It was competitively priced, arrived very well wrapped and in excellent time. All in all a positive online shopping experience. Will be back for more! Thank you!

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Ex service ad delivery

The product was at least 30% cheaper than the High Street Ordering was simple and delivery free Was delivered in less than a week absolutely 1st class service will be returning David Hall

April 26, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you so much for your sharing your experience, it is appreciated!

Rated 5 out of 5 stars

Everything went smoothly and my…

Everything went smoothly and my experience could not have been better. Many thanks for all your great efforts!

April 6, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you so much for your sharing your experience, it is appreciated!

Rated 1 out of 5 stars

Non-existent customer service so far!

Placed an order 28th March and order still not even with Royal Mail 9th April. Used their contact form on their website twice and replied to two automatic feedback emails. I still have not received a reply or been contacted by Perfume UK

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I recently purchased some Opium Body Lotion. I have been using this product for years so I already knew I would like it. Perfume uk offered the best price I could find with the added bonus of free delivery. My parcel arrived speedily and had a small complimentary perfume spray enclosed. First time I’ve used this company but won’t be my last. Absolutely nothing negative to say.

March 9, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you so much for your sharing your experience, it is appreciated!

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