Perfumeuk Reviews 

234
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that they are consistently very pleased with the extremely competitive prices and the remarkably fast delivery service. Many people note that all orders arrive securely wrapped in protective packaging and always remain in pristine condition. Consumers are also exceptionally happy with the genuine quality of the products and the prompt, helpful communication. Reviewers consistently find the online shopping platforms very straightforward to use and appreciate receiving nice bonus samples. Buyers express full confidence in the provided services and state they will definitely place future orders again.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the impressive speed and... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are very competitive, reasonable,... See more

Product

Clients share positive opinions on product, frequently praising the fantastic quality, great scent, and... See more

Order

People report positive experiences with order, highlighting fast shipping and great value for money.... See more

Service

Users describe positive interactions with service, highlighting the fast order processing, prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my first purchase with this company !! ( Valentino EXTRADOSE ) It arrived quickly, well packed, and a very good price !! Good correspondence with an Easy tracking system and was delivered safely... See more

Rated 5 out of 5 stars

Once again returned to this site for perfume for my partner. Parting with money on websites can be a worry not knowing if the price is too good to be true. Or if what you ordered is a genuine prod... See more

Rated 5 out of 5 stars

So glad I found this website. I have now placed my third order for one of my favourite perfumes - Just Cavalli. Customer service is excellent and delivery speedy. Value for money is brilliant too comp... See more

Rated 5 out of 5 stars

Very impressed with the price and delivery speed. I was a bit wary at 1st and looked at Trustpilot before ordering. I will be ordering from perfume UK again and will definitely recommend it to famil... See more


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

PerfumeUK is here to deliver great fragrances at fantastically low prices. We have selected some of the best perfume and aftershave offers on fragrance brands. We pride ourselves in delivering outstanding service to our customers and have a FREE UK Tracked Delivery on all orders and will deliver within 1-3 working days.


Contact info

4.8

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(234)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% got it right.

This is my second time I have used this company...
The items are a good price...
Many to choose from.
I asked to be wrapped, it was done very well and professionally...
Arrived on the date they quoted..
Website is easy..
Payment method was very good..
Communication was very good, kept informed all the way....
I would and will use again without doubt...
A very happy returning customer, Thank you.

March 7, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you so much for your sharing your experience, it is appreciated!

Rated 5 out of 5 stars

Impressive service

The product was bought as a birthday present for my daughter so I have not used it, but I know she loves it. In terms of this company’s service, I was really impressed with the efficiency and speed with which they processed and dispatched the order. I was particularly pleased as I was late ordering it in time for her birthday! The other thing I would say was that I was delighted they had the product in stock. It is a particular favourite of my daughter's but very difficult to find in shops or other online stores.

February 19, 2024
Unprompted review
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Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Lovely warm perfume

Lovely warm perfume, at a very affordable price and very fast delivery too, from now on, I will buy all my perfume here, thanks,love it

February 16, 2024
Unprompted review
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Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Super transaction

Super transaction. Good price, fast postage. Thank you

February 8, 2024
Unprompted review
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Reply from Perfumeuk

Thank you so much for your review!

Rated 1 out of 5 stars

Ordered, paid, goods not delivered, promised refund never arrived.

Ordered and paid for Rabanne Invictus 200ml on 4th Feb. On 6th Feb received email advising that there was a stock error and that the item ordered was unavailable. On the same day I received an email advising that £101 had been credited back to my card.
Refund has not been made and despite a number of phone calls and voice mails (no one ever answers the phone) and 2 emails requesting an update, Perfumeuk have not responded. Appalling customer service!
Do not waste your time.

February 6, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Dear Victor,
thank you for your review.
Your refund was processed immediately. Unfortunately, refunds to credit cards can take up to 5-10 working days to show into accounts, depending on the card provider (refunds to paypal are immediate).
We did send an email with the refund receipt that we receive to confirm we have processed it correctly.
We also note that the chargeback that was initiated was refused due to the bank receiving the refund.

Rated 5 out of 5 stars

Great service

Great service from start to finish,
After sales one of the best I have had from a
Online purchase

January 27, 2024
Unprompted review
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Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase. A fair price and prompt delivery made for a good experience.

January 27, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

My order arrived the very next day as…

My order arrived the very next day as arranged, beautifully gift wrapped and in perfect condition. I am more than satisfied with the excellent service from perfumUk and I will definitely be ordering from them again in the near future. Thank you so much perfumUk.Jackie

January 11, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Always impressed

I've always been really impressed with Perfume UK, including prices, website, shipping speed and level of customer care. They clearly have high standards.

January 7, 2024
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you very much.

Rated 5 out of 5 stars

Very quick delivery ..really good…

Very quick delivery ..really good packaging to avoid damage
Would order again. Excellent service

January 4, 2024
Unprompted review
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Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

So happy with my purchase

So happy with my purchase, it arrived in great time and had been thoughtfully packaged so that the box didn’t dent (important for me as it was a gift), plus there was a little tester for a scent I’d not tried before so a little gift got me too! Bonus. 😊

December 13, 2023
Unprompted review
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Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Perfume Christmas gift

Could not fault from ordering to delivery.
Would use again,no hesitation.

December 8, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Very helpful…

The help and communication at this busy time was very good. Kept things simple and straight forward.
Would use again

December 19, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Great price

Great price, quick free delivery and well done packed. 5 star service

December 7, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. I was very pleased with the price and speed of delivery and the aftershave was extremely well packaged. Communication with Sophie was excellent. Unfortunately, I can't comment on the contents yet as it is a Christmas present but will re-review once it has been opened.

December 1, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

The delivery was free and very fast…

The delivery was free and very fast perfume was a bargain price .it is for a xmas present so not used it yet but I will be purchasing from this company again highly recommend

November 17, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

I bought a perfume gift set as a…

I bought a perfume gift set as a Christmas present, it was a great price and arrived within a few days. It came in a lovely box and I knew my mum would love it will definitely buy from this site again. Thank you

November 25, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

Rated 5 out of 5 stars

Armani Si trio gift box - Fabulous!


The Si trio gift box I bought is excellent and I hadn't found the similar product anywhere else.
The perfume and body lotion sets are commonly available but the addition of the shower gel was what attracted me to this particular set.
I was keen to buy the Si shower gel for a Christmas gift which year in year out seems almost impossible to source being out of stock wherever and however early in the year I begin looking.
The service and communication I received was excellent especially when I became concerned after a few confusing messages from Royal Mail.
It's a definite 10 from me so keep up the good work!👍

November 17, 2023
Unprompted review
Perfumeuk logo

Reply from Perfumeuk

Thank you for your review, it is greatly appreciated.

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