Same scam happened to me. Don’t waste your money at this stupid cream. This company is just a bunch of scammers. I was charged $300 over 2 months for a cream that they sent as a free sample. They subs... See more
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See what reviewers are saying
The merchant buries the recurring fees in the fine print of the terms and conditions. After what is usually a 15-day trial period, the customer automatically becomes enrolled in a subscription if the... See more
Wish I had read the reviews before ordering the $5,95 trial offer. I agree with all previous reviews, hundreds of dollars posted to my credit Card. No refunds given even when returned unopened.... See more
DON’T DO IT! You’ll regret it. I never received the trial but they insist it was delivered and left at my door. They charged my credit card over $400 for orders I never made !! Absolute crooks and sca... See more
Company details
Information provided by various external sources
While we offer different anti aging products, the leading Perlelux system has been formulated with highest quality natural pearl powder. This powerful antioxidant works to boost your skin’s natural enzymes, while 17 amino acids, polysaccharides, minerals, and conchiolin - the unique healing protein which creates the pearl itself - rebuilds your skin’s sub-dermal collagen barrier for renewed plumpness and elasticity. Here is a list of the main ingredients that the Perlelux system contains: Perlelux Day Cream Prunus Amygdalus Dulcis (Sweet Almond) Oil Phenoxyethanol Allantoin Triethanolamine Pearl Powder Dunaliella Salina Extract Olus Oil Tocopheryl Acetate Benzophenone-3 Ethylhexyl Methoxycinnamate Perfume Maris Sal Aloe Barbadensis Leaf Extract Dimethicone Anthemis Nobilis Flower Extract Retinyl Palmitate (Vit A) Ascorbic Acid BHT Benzyl Salicylate Butylphenyl Methylpropional Hexyl Cinnamal Perlelux Night Cream Aqua Caprylic/Capric triglyceride Cetyl Alcohol Shea Butter (Butyrospermum Parkii) Glycerin Theobroma Cacao (Cocoa) Seed Butter Punica Granatum Seed Oil Phenoxyethanol Chlorphenesin Olive (Olea Europaea) Fruit Oil Pearl Powder Aloe Barbadensis Leaf Juice Olus Oil Tocopheryl Acetate (Vit E) Pronus Amygdalus Prunus Oilo Butylene Glycol Perfume Maris Sal PEG 40 Castor Oil Polysorbate 20 Palmitoyl Oligopeptide Hexyl Cinnamal Metylphenyl Methylpropional Benzyl Salicylate Carbomer Palmitoyl Tetrapeptide-7 Our customer support team operates 24/7 and is always at your disposal to answer any questions regarding orders, current promotions and any other inquiries.
Contact info
Vlkova 441/20, 13000, Praha, Czech Republic
- +1-646-335-0449
- support@perlelux.com
- perlelux.com
SCAM
SCAM! DO NOT SIGN UP FOR A ‘TRIAL’ or ‘GIFT’ WITH THIS COMPANY! Total fraud. I was offered a ‘free gift’ from Perlelux. Then I found out I was on an ‘autoship’ List ??? Tried to unsubscribe, couldn’t, no one at the phone number. Then I found out my ‘Gift’ was not really a gift. I would be charged for it if I didn’t return it before my ‘trial’ ran out 8 days later. What??? I cancelled my credit card so they can’t charge me, but be warned! CROOKED COMPANY!
January 22, 2018
Unprompted review
Great product!!
I received my free trial with only the shipping cost on my visa, I never had any trouble with extra costs added. I’m very pleased with the creams and the cologne serum, my skin feels amazing and I’m already seeing a difference in my skin pigmentation. I would highly recommend this cream and there amazing free trial. Sorry though to those who weren’t satisfied and had problems with extra payments taken off there credit cards, but I’ve had no such problems.
January 18, 2018
Unprompted review
I received my "free trial" with a huge …
I received my "free trial" with a huge bill on my mastercard. What a scam. Targets people who are not used to internet shopping. Called for a refund and was told no. I tried to call the number on the other listings but it doesn't work. Can someone share a phone number that does work. I am calling from Canada. Avoid this company!
January 13, 2018
Unprompted review
Ok please read !!
Ok please read !!! Its a scam !!! Dont buy there please they charged me 500 US for a free trial LOL and mastercard wont credit me . Think twice before you buy something there
January 9, 2018
Unprompted review
The biggest scam on the internet
This is the biggest scam on the internet! they withdrew 296 euro from my bank account after I signed up for a free trial. I tried corresponding with them about getting my money back but little did it help, the deny refunding my money even though their business is deeply illegal. They claim that I signed up for a subscription with monthly payments, and I know deep in my soul that I never signed up for ANYTHING like that!! I had to cancel my credit card to make sure they would not withdraw any more money. Never EVER give this company your credit card information, you will without a doubt get scammed.
December 20, 2017
Unprompted review
Reply from Perlelux
Dear Mrs Hølmer-Hansen,
We can attempt to resolve any issue you might have with us within the boundaries of company policy.
You can read the promotional T&C upfront as you can see if you follow the link: https://perlelux.com/trial.php
Any and all subscriptions can be cancelled personally on the website, or by calling customer support as our lines are open 24/7.
I can not assist you here, but if you call us directly at +44-20-3150-0276, we will be more than happy to review your case and find a solution together.
Scam ,no such thing as free trail they …
Scam ,no such thing as free trail they will let you pay for it
December 19, 2017
Unprompted review
Reply from Perlelux
Dear Mr. Concepcion,
We would like to point out that in your case we have send you a personal email on 2017-12-03, the content of which explains the promotion in great detail and we have offered you a - 50% discounted price in the event you choose to keep the products. You were only charged when your trial period expired and you never contacted us again. But please be informed that there is still a way for you to obtain a refund, and I will be happy to assist you further, if you contact us directly at +44-20-3150-0276.
ok i was pretty suprised to see that …
ok i was pretty suprised to see that this company charge me again after a couple of weeks, but i did like the product so ok.
i called there customer support to ask why I recieved a 2nd charged. they were really nice and quick. They changed it so i only get new product and charged every 2 months. They gave me a coupon for $20 off so great for me!
October 3, 2017
Unprompted review
Friends and strangers keep commenting on my skin!!
I already use a high end pearl complex and retinol moisturizer so I thought I was just going to save some money by getting the free trial of Perlelux then never buying it again, but the results in the month I used this system actually exceeded my expectations and now I've switched to using just Perlelux. I didn't notice a huge difference at first, but my friends and even strangers are commenting saying my skin is glowing and looks great, that's how I know it's working. It must be the pearl particles in this cream. I'll keep buying it, also saves me a trip to the store. :)
September 11, 2017
Unprompted review
Reply from Perlelux
Thank you for the lovely review :) I hope you remain one of our many satisfied customers. You are all beautiful and amazing and we hope to always be able to provide you with the level of satisfaction you deserve!
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