petallush.co.uk Reviews 

I ordered 5 dresses. Even paid to expedite the shipping. I received an email confirming my order, an email saying my order was on its way and an email to update tracking. When I submit to track my package, it says it has been delivered and it has not been. Ugh!! I’m afraid I have been scammed, and even yet I’m very worried if I do receive the order that I won’t be able to return any of it because of some other reviews.

The materials are so thin and cheap, not good material at all. I definitely won’t be purchasing from them again. The customer service is not good at all either.

Dress was supposed to fit a size M 8/10 and I am only a B cup, size 7 and it was so tight in the chest and back I couldn’t move my arms or get it on or off easily. When it was supposed to be a little big. Dress was translucent as well and when I contacted them to return it the girl who answers named Rachel tells you you can’t have a full refund and they do not want the dress back. Only offered $22 about half of what I paid and these dresses aren’t cheap they’re almost $50 a piece, definitely not worth the money. Paid $12 for the dress to be mailed back anyway since I can’t wear it.

SCAM return policy. The dresses I received were made of very cheap material. Typical Chinese manufacturing. They boast a 30 day full refund policy on their site, but I had to go back and fourth FOUR times with coroner service to get them to allow me to return. Absolute SCAM. Do not shop here

Dress was weirdly proportioned and unreturnable. Don’t buy from them.

DO NOT BUY FROM HERE! It is a total scam!! They do not offer returns like stated on their website. A waste of time and money. I wish I had read these reviews before purchasing from them.

Terrible experience with this company. I had to return two dresses I bought from them. They tried to negotiate for me to keep the dresses for partial in store credit. I finally persuaded them I really did want a full refund. I returned the dresses according to their instructions and provided them a tracking number. I even paid for the shipping to send it back. I never received my refund. I have sent them several emails to get my refund. I have gotten no response from them. They don't even have a number you can call them at. The worst customer service! Don't ever buy from them unless you know for sure you will not have to do a return!

Fraud at its finest they are trying to push a 1.50 second charge on my account without my authorization. Fraudulent charges

I am trying to get a refund which I am entitled to under
the terms and conditions and like the previous
customer its a nightmare a warning to others
do not buy from this company they are trying
to scam you into keeping the clothes and
giving you a part refund.

I am in the process of trying to get a refund for a dress I just purchased. They are trying to negotiate my refund. Absolutely ridiculous. I will never purchase from them again. Lesson learned. I wish I would have seen these reviews prior to buying. Never experience such shady @@@it!!!

I ordered a blouse and a dress.I wanted to treat myself for my birthday. The blouse was not the size I ordered. The dress was so ugly and poor quality. I was so disappointed. Do NOT order from this company! I gave the blouse away and threw the dress in the garbage! They offered me a partial refund with a gift card! I'm praying this company will be shut down! Nothing but a scam!

I agree with past reviews, if I could give no stars I would.
I purchased a dress which was advertised as Cotton. When I received it the lining was a nylon polyester. I contacted the company and was told it was advertised as this. I sent the website photo and information and it doesn't mention that the lining is not Cotton. False Advertising. I had many long emails going back and forth, asking continually to speak to the manager/supervisor. I wanted to send it back and get a full refund. However, they don't have a return depot in Australia only in the USA apparently. The cost of returning this would be almost the same as the purchase price. They offered me a small refund and when I declined it went up. Not the amount I paid, I'm still out of pocket. It was 12 days before a small refund arrived. I would never deal with this company again. They must add a lot of clothes to landfill, not sustainable or environmentally friendly. I'm giving this dress to charity and hoping someone will get some wear out of it.

Horrible customer service. Have been waiting for a month for refund and still no refund.

If I could give them no stars I would! Horrendous scamming company who will not refund and not take returns!! Coincidence perhaps but after I ordered a dress from them ALL of their advertising posts that popped up on my Facebook news feed suddenly disappear. This lot of lowlifes know what they are up too! Thankfully I’m a real believer in Karma!

Wanted to return purchase’s due to not fitting and no one responding. I originally said that they did not fit and then they wanted more information, then they wanted more details on why they didn’t fit. They continue to play a game for the past 2 weeks and I have emailed them 5 times and still no response. Next it will be too late to return the stuff. Never again. You have to email them to get a return label that you have to pay for. It’s horrible service

Do not buy anything from this company. They try to scam you. No confirmation emails. They will not let you return anything and they are super shady. They will barter with you back and forth instead of “authorizing” to let you return your items. And then they will not refund your money. Get this company GONE. They just suck.

The clothes are represented incorrectly and are actually all cheap Chinese made clothes. The sizing is completely off and returning the clothes has been a nightmare. First, they tried to negotiate with me by offering a portion of the price back if I just keep the clothes. After I told them no 3 times, they finally let me send them back but over a month after they received those items I still have no refund....

This is the reason why we should use credit card for purchases like this. I am in US and scammed by Petallush. I reported to the credit card company and they immediately froze the payments to Petallush while waiting for them to provide a return address. That is the power of using a credit card.

I am not going to entertain the emailing back and forth. Take control. Freeze the fund.

This company is from China, and they are not reputable. I emailed to request a return/refund for the items, but after a slow response, they offered me a partial refund and wanted me to keep the things. When I initially refused, they increased the amount they would refund to $50. I agreed to do it, thinking this was the best I would get, but they never issued any amount.

Everything others said about trying to return items was the same experience for me.
Offered a partial refund to keep the clothes or pay to send them back and wait for a refund.
The partial refund never showed up in my account and they don’t care.
Just responded that I should check with my bank.
I have asked them for proof the refund was sent but, don’t expect much….this is clearly NOT a reputable company.
No phone… only email communication. There is a reason for that… Do not buy from them! I sure won’t ever again!!