I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... See more
Company replied
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe an... See more
Company replied
Lovely and easy site to browse, choose and buy. Take note of delivery timespan as I ordered a little too late, so my cards didn't arrive in time. But as it wasn't for any special occasion, they were d... See more
Company replied
4.7
Excellent
787 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Will brighten up the greyest of days!
November 13, 2025
Unprompted review
Reply from Petalpal
Thank you so much for sharing this! We’re thrilled to know it helped brighten even the greyest of days — that means the world to us! 💛
This is my third purchase and ever…
This is my third purchase and ever receiver’s love them
October 23, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your continued support! We’re delighted to hear that every recipient has loved their gift — that truly warms our hearts! 💛
Ordering was easy apart from which one…
Ordering was easy apart from which one to choose.They are all beautiful & so different.
November 1, 2025
Unprompted review
Reply from Petalpal
Thank you so much! 💐 We’re so glad you love the designs — it can definitely be hard to choose a favourite!
Beautiful pop up cards
Beautiful pop up cards.
Therese was exceptional in helping me when there was an issue with my order. Asset to the company
November 3, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your wonderful feedback! 💐 We’re delighted to hear you had a great experience and truly appreciate your kind words — our team always aims to provide the best support possible.
The product is amazing
The product is amazing, but delivery takes forever
September 9, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words — we’re so glad you love the product! 💐 We really appreciate your patience with delivery and are always working to make shipping faster and smoother.
Exra special
Every person that I have sent PetalPal has been so thrilled. Especially two friends who were in hospital and couldnt have fresh flowers. These cards are extra special.
November 7, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your wonderful message! 🌸 We’re absolutely delighted to hear that your friends loved their PetalPals — especially during such meaningful moments. Knowing our cards brought a bit of brightness and joy truly means the world to us. You’re the reason we love what we do! 💖
very pleased with design
The product was as described, charming design.
October 24, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 💛 We’re so happy to hear you loved the design and that it matched your expectations. Your feedback truly means a lot to us! 🌷
Reply from Petalpal
Thank you so much! 🌟 We’re delighted to know you were happy with our quick service and quality products. Your satisfaction means the world to us!
The cards are beautiful but my last…
The cards are beautiful but my last order took longer than usual to be delivered.
October 24, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 💐 We’re so glad you love the cards and truly appreciate your patience with the delivery — we’ll do our best to make your next order arrive even sooner!
Website easy to navigate
Website easy to navigate and it had what i wanted
November 2, 2025
Unprompted review
Reply from Petalpal
Thank you for your feedback! I’m glad to hear you found what you were looking for and that the website was easy to navigate.
The product is lovely
The product is lovely, good choice, and nice card you can write a message in. It did take a little longer than expected to arrive, but great otherwise.
October 1, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We’re glad you’re happy with the product and card. 😊
We really appreciate your patience with the delivery and are so pleased everything else was great!
Lovely item
Lovely item, the only draw back was it took over two weeks to arrive so order well ahead if you plan to use this company
October 26, 2025
Unprompted review
Reply from Petalpal
Thank you for your feedback! We’re glad you loved the item and appreciate your patience with the delivery — we’ll keep working to ensure faster service in the future.
Great
Straight forward from start to finish . Beautiful cards xx would definitely buy again in the future
October 26, 2025
Unprompted review
Reply from Petalpal
Thank you so much! We’re delighted you loved the cards and would be thrilled to welcome you back again! 🌷
Reply from Petalpal
Thank you so much! We’re so happy to hear the recipient loved it! 🌸
Very nice cards
Very nice cards.
Decent size and beautiful, eye catching colours.
Nice and strong , made with good thickness card
October 24, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the cards and that you loved the quality and colours. Your kind words mean a lot to us 💛
Customer service
Wrong address on my Apple Pay, which was my fault. Noticed this immediately no way to change address or any support to change my error. Customer service non existent. Very disappointed.
October 23, 2025
Unprompted review
Reply from Petalpal
Hello Jackie,
Thank you for reaching out.
We completely understand your concern. Upon checking, your emails came through late last night, so we were only able to review them this morning. Our team has already responded to your messages to assist you further with the address issue on your Apple Pay order.
We’re here to help sort this out for you and appreciate your patience and understanding.
Kind regards,
The PetalPal Team
Delightful product…
Just a little crumpled in the corner of the envelope due to flimsy packaging whilst posting. This luckily didn't affect the card which is delightful
October 17, 2025
Unprompted review
Reply from Petalpal
Thank you for your feedback! I’m sorry to hear about the packaging issue, but I’m glad it didn’t affect the card itself.
We really appreciate you letting us know, we’ll pass this on to our team as we continually work to improve our packaging.
Thanks again for your support!
Beautiful product
September 30, 2025
Unprompted review
Reply from Petalpal
Thank you so much! We're thrilled you love the product. 💐
Easy to find bouquets which are…
Easy to find bouquets which are stunning.
October 21, 2025
Unprompted review
Reply from Petalpal
Thank you! We're so happy to hear you found the bouquets easy to browse — and even happier that you think they’re stunning! 🌸
Beautiful cards for any occasion
October 21, 2025
Unprompted review
Reply from Petalpal
Thank you so much! We're so glad you think so — we love that our cards can bring a special touch to any occasion. 💐
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