I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... See more
Company replied
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe an... See more
Company replied
Lovely and easy site to browse, choose and buy. Take note of delivery timespan as I ordered a little too late, so my cards didn't arrive in time. But as it wasn't for any special occasion, they were d... See more
Company replied
4.7
Excellent
787 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Petalpal
Thank you so much! We're thrilled to hear you found it beautiful and affordable — that’s exactly what we aim for!
Delightful and practical
These cards are amazing! They have beautifully grouped flowers with lovely natural colours, and are made to last. The perfect "bouquet" for someone really special
October 19, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely words! We're so glad to hear you enjoyed the cards — it means a lot to know they made a special impression. 🌸
Simply beautiful...
Simply beautiful...
The recipients phoned and messaged. me straight away to tell me how much they loved the card!
October 19, 2025
Unprompted review
Reply from Petalpal
That’s so wonderful to hear! We're thrilled the card brought such joy — thank you for sharing this lovely feedback! 💐
the person who received the first card…
the person who received the first card loves it so much they would like more! Hence a second order.
October 6, 2025
Unprompted review
Reply from Petalpal
That’s wonderful to hear! We’re so glad they loved the first card enough to want more. Thank you for placing a second order—it truly means a lot! 💛
Look absolutely gorgeous
They were packaged flat, and stayed flat so not spoiled in transit. Haven’t opened them as they are for special peoples birthdays.
October 17, 2025
Unprompted review
Reply from Petalpal
Thanks so much for your message! We're really glad to hear the cards arrived safely and in perfect condition. We hope they bring a lovely touch to those special birthdays when the time comes! 🎉💌
Lovely products
Lovely products, recommended but ensure you order in plenty of time
Have sent many
October 1, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words and continued support! We're so glad to hear you've enjoyed the products and have sent many. Great tip on ordering early—we really appreciate you sharing that with others! 💛
Absolutely Fabulous
I had the Tulip Kisses Bouquet sent directly to a friend for a milestone birthday, so unfortunately, I didn't see the bouquet first. It did take longer than I expected to arrive, delivered 12 days after I had ordered it, but that didn't detract from the impact - my friend, who suffers from hay fever during spring, was overjoyed with the unique bouquet. I'll be sure to order further bouquets in future, and allow extra time for delivery.
October 2, 2025
Unprompted review
Reply from Petalpal
Thank you so much for sharing this thoughtful feedback!
We're really pleased to hear your friend loved the Tulip Kisses Bouquet, especially knowing it was a safe and joyful surprise for someone with hay fever. While we appreciate your understanding around the delivery time, we’re always working to improve and ensure timely arrivals for special moments like this.
Thank you again for your support, and we look forward to helping you send more beautiful blooms in the future! 💐
Fabulous flowers 🌻🌹!!
An excellent product with great choice and quick post...
October 17, 2025
Unprompted review
Reply from Petalpal
Thank you! 🌻🌹 We're so glad you enjoyed the selection and that your order arrived promptly—your feedback means a lot!
Easy to order a little wait for it to…
Easy to order a little wait for it to arrive at my friend's she was absolutely delighted with it
September 18, 2025
Unprompted review
Reply from Petalpal
Thank you! We're glad you found the ordering process smooth. Sorry for the slight wait, but so happy to hear your friend was delighted with the surprise! 🌸
Beautiful and great quality.
Great offers, lovely wide choice and lovely gifts, especially for people in hospital where flowers are not always permitted. Easy website to use, and to place an order. This is my second order. The quality of the cards is very good.
October 16, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words and continued support! We're so glad to hear you’ve found the cards to be a thoughtful option, especially for hospital stays and that the ordering process has been smooth for you. It means a lot to know you’ve come back for a second order!
Great cards fast delivery happy to do business with you again
Great cards fast delivery
October 14, 2025
Unprompted review
Reply from Petalpal
Thank you so much! 🌟 We're so glad to hear you loved the cards and were happy with the delivery. We’d love to have you shop with us again! 😊
Arrived promptly and extremely well…
Arrived promptly and extremely well packaged and was exactly as described.
September 24, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! 🌟 We're thrilled to hear it arrived quickly, safely, and just as expected. 😊
My friend’s mother was delighted with…
My friend’s mother was delighted with her tulips
October 13, 2025
Unprompted review
Reply from Petalpal
That’s so lovely to hear! 💐 We’re so glad she enjoyed the tulips — what a thoughtful gift! 😊
lovely photos to choose from
lovely photos to choose from, easy to work out and change mind
October 11, 2025
Unprompted review
Reply from Petalpal
So happy to hear that! 😊 We’re glad you found it easy to use and enjoyed the photo options — thanks for sharing!
Reply from Petalpal
Thank you so much! I'm so glad you loved the card and that it arrived quickly 💛 If you ever need anything else, we're here for you!
Easy ordering process
Easy ordering process, such a great choice. That was the most difficult part. The recipient was so happy and surprised by the card. Delivery quick and secure packing delivery it in perfect condition.
September 23, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We’re thrilled to hear the ordering process was easy and that the card arrived safely and brought joy to the recipient. 💐
Never fails to delight.
Never fails to delight.
I'm a repeat customer and recently purchased 3 PetalPal cards to say to friends "I'm thinking of you" as they experience difficult times They are delighted with their cards.
October 9, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your continued support! We’re so glad to hear the cards brought comfort and joy to your friends. It means a lot to know PetalPal never fails to delight you! :)
Thank you
Thank you, the flowers are beautiful. Delivery was quick and received on time...My friends that I gave them to loved them. I kept one for myself...love it.
October 8, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! We’re delighted to hear you and your friends loved the flowers, and that delivery was quick and on time. 💐 We’re so glad you kept one for yourself to enjoy!
Easy to navigate website and quick…
Easy to navigate website and quick confirmation of order
October 8, 2025
Unprompted review
Reply from Petalpal
Thank you for your lovely feedback! We’re glad to hear you found our website easy to navigate and your order confirmation quick. 😊
Wonderful reception from gifting cards.
I have now used this company three times, finding their service amazing, especially since I send their cards to mainly sick and very elderly people.
They have brought wonderful reactions and admiration from everyone who sees them
October 8, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your wonderful feedback! We’re so happy to know our cards have brought smiles and joy to those you care about. 💐 Your continued support truly means the world to us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.