I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... See more
Company replied
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe an... See more
Company replied
Lovely and easy site to browse, choose and buy. Take note of delivery timespan as I ordered a little too late, so my cards didn't arrive in time. But as it wasn't for any special occasion, they were d... See more
Company replied
4.7
Excellent
787 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very reliable with great customer service
Great customer service! Can take a few weeks to arrive but if you are happy with that it’s worth the wait.
October 3, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! 💛 We’re so glad you’re happy with our service — your kind words mean a lot to us!
Very nice for all occasions22
October 3, 2025
Unprompted review
Reply from Petalpal
Thank you so much! 🌸 We’re so glad you think so — perfect for any occasion indeed! 💕
Reply from Petalpal
Aww thank you! 💐 We’re so happy to hear your friend loved it — that truly makes our day! 🌷✨
Easy website
Easy website. Product was exactly as described. High quality packaging
August 29, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! We’re delighted to hear you found our website easy to use and that you’re happy with the product and packaging.
We really appreciate your support!
Beautiful
Beautiful. The ladies i sent them too really liked them.
One of the cards, the verse was upside down, so I had to unpick it, and re- stick it the other way.
September 22, 2025
Unprompted review
Reply from Petalpal
Thanks so much for your feedback! Glad the ladies liked the cards. Sorry about the verse being upside down, we’ll look into it.
Let me know if you need anything else!
Lovely vase of flowers
Lovely vase of flowers. Looks really good my friend was made up. Very bright and beautiful.
September 29, 2025
Unprompted review
Reply from Petalpal
That’s so lovely to hear—thank you for sharing! I'm so glad your friend enjoyed it 💐✨
Beautiful cards
Beautiful cards, which my family love. You can add your own message so great for any occassion
September 18, 2025
Unprompted review
Reply from Petalpal
Thank you so much for the kind words! We're thrilled to hear your family loved the cards and that the personal touch made them extra special 💛
Just a place for a quick message to say…
Just a place for a quick message to say who from and why.
September 29, 2025
Unprompted review
Reply from Petalpal
That’s right! The message section is perfect for a short note saying who it’s from and why. :)
Worth the money
Delivered on time, well packaged. A beautiful well made and colourful cardboard vase of flowers to last forever.
September 10, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! 🌸 We’re so glad to hear your flowers arrived safely and that you’re enjoying their lasting beauty. 💜✨.
Easy to order quick delivery beautiful…
Easy to order quick delivery beautiful product!
September 4, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! We’re delighted to hear you found it easy to order, that your delivery was quick, and most of all—that you love the product. 🌸✨
Your support means the world to us, and we can’t wait to serve you again soon! 💌
Another fabulous card
Another fabulous card. Definitely recommend.
September 8, 2025
Unprompted review
Reply from Petalpal
We’re so happy to hear you loved another one of our cards! 💌✨ Your kind words and recommendation mean so much to us. Knowing our creations bring joy makes everything worthwhile. 💜
Thank you for your continued support—we truly appreciate it! 🌟
Prompt delivery fabulous item
September 12, 2025
Unprompted review
Reply from Petalpal
We’re so glad to hear your order arrived promptly and that you love the item! 🌸✨ Your kind words mean so much to us, and we’re truly grateful for your support.
We can’t wait to serve you again soon! 💌
My PetalPal Experience
Hi there,
I have been eyeing this cards for some time, thinking I really need to order some of these cards. Some time later a post on FB popped up and I thought here is my chance, so I did. The customer service was great. They emailed me regularly so I knew where my goodies were. The delivery was swift. And the cards themselves look better than the photos do them justice. I can not wait to see what other designs come out especially for Christmas. I will definitely order more. Thank You I love the ones I ordered xx
September 25, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 🌸 We're so glad you gave the cards a try and that they lived up to your expectations. Your support means a lot, and we’re excited for you to see what comes next! 💌
Beautiful card for a very sentimental…
Beautiful card for a very sentimental occasion.
Perfect 😍
August 22, 2025
Unprompted review
Reply from Petalpal
Thank you so much! We're really glad the card was a perfect fit for such a meaningful moment 🥰
Easy to order and very unusual
Easy to order and very unusual. They are everlasting which is great. Plus the cards are great for anyone with allergies.
September 24, 2025
Unprompted review
Reply from Petalpal
Thank you for your lovely feedback! We're so happy to hear you found the process easy and appreciate the unique, lasting nature of our cards — and yes, allergy-friendly is a big bonus! 😊🌸
Bought this for my friends birthday I…
Bought this for my friends birthday I know she will love it,it’s the second one I have bought.Lovely little gift.
September 9, 2025
Unprompted review
Reply from Petalpal
That's so thoughtful of you — we're sure your friend will love it too! 💝 Thank you for choosing us again for such a special gift!
Delivery prompt.
September 22, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We’re so happy to hear your delivery was prompt—it truly makes our day. 🌸 We can’t wait to serve you again soon. 💜
flowers that last
fast delivery! I sent these cards to family in the UK and they were elated to receive such beautiful "flowers" that last forever!!!
August 15, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! We’re overjoyed to hear that your family in the U.K. loved the cards and that the delivery was nice and quick. Knowing they were elated to receive “flowers” that last forever truly makes our day. 💜 We’re so grateful for your support and can’t wait to create more beautiful pieces for you again soon!
Sunflowers surprise…
The sunflowers were a lovely surprise for my friend, she said they were amazing.
September 8, 2025
Unprompted review
Reply from Petalpal
That’s wonderful to hear! We’re so happy the sunflowers made such a lovely surprise for your friend. Thanks for sharing! 🌻😊
Your bouquet cards are beautiful and I…
Your bouquet cards are beautiful and I have bought 3
June 28, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words—we’re delighted to hear you think our bouquet cards are beautiful and that you’ve purchased three! 💜 Your support truly means a lot to us. We did notice your 3-star rating, and we’d love to know if there’s anything we could have done better to make your experience a 5-star one. Your feedback is so valuable in helping us improve. 🌟
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