I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... See more
Company replied
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe an... See more
Company replied
Lovely and easy site to browse, choose and buy. Take note of delivery timespan as I ordered a little too late, so my cards didn't arrive in time. But as it wasn't for any special occasion, they were d... See more
Company replied
4.7
Excellent
787 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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People also looked at
Lovely card
My niece was thrilled with her card she said it was beautiful. It was for her birthday and she isexperienceing tough times so the card made her day.
September 13, 2025
Unprompted review
Reply from Petalpal
That’s so wonderful to hear! I’m glad the card could bring some brightness to her day during a tough time. Thank you for sharing!
It was a lovely gift..my daughter was…
It was a lovely gift..my daughter was very pleased with the presentation.
September 16, 2025
Unprompted review
Reply from Petalpal
That’s great to hear! We’re so happy your daughter enjoyed the gift and its presentation. Thanks for letting us know!
Reply from Petalpal
Thanks for letting me know! If you have any other feedback or questions, feel free to reach out.
Lovely
Lovely, tracking was confusing and I thought that the card would be bigger than it was. Overall happy
September 10, 2025
Unprompted review
Reply from Petalpal
Thank you so much for sharing your thoughts! 💜 We truly appreciate your feedback and are glad to hear you’re overall happy with your card.
Beautiful bouquet and excellent…
Beautiful bouquet and excellent customer service above all.
September 6, 2025
Unprompted review
Reply from Petalpal
Thank you so much! We’re thrilled to hear you loved the bouquet and our service. If there’s ever anything else you need, just reach out!
Reply from Petalpal
That’s so lovely to hear — we’re thrilled the recipients loved their gifts! Thank you for sharing that, and we’re so glad to have been part of something special.
Easy and effortless.
From ordering to delivery, it all went very smooth.
September 1, 2025
Unprompted review
Reply from Petalpal
That’s wonderful to hear — I’m so glad everything went smoothly from start to finish! Thanks so much for your support. Let us know if we can help with anything else.
Fabulous
Easy web site to use and great to get updates on delivery. Lovely selection of designs.
September 12, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We're so happy to hear you found the website easy to use and enjoyed the designs. It means a lot to us! 🌟
Stunning and so realistic
The tulips look stunning and require no watering – an added bonus. They’re so realistic that everyone who sees them comments on how lifelike they appear.
September 2, 2025
Unprompted review
Reply from Petalpal
Thank you so much! We’re so glad you’re loving the tulips — and even better that they’re fooling everyone with how real they look! 🌷
Let us know if you ever need anything else!
Beautiful card that my dear aunt…
Beautiful card that my dear aunt absolutely loved. Also delivered exactly as per delivery days advised. Thank you!
August 26, 2025
Unprompted review
Reply from Petalpal
So glad to hear your aunt loved the card! 😊 And great to know it arrived right on time—thank you so much for your kind words and support!
Thank you Petalpal for the beautiful…pop up cards.
Thank you Petalpal for the beautiful pop up cards. I gave one to my friend for her birthday she was absolutely delighted.
Cards arrived well packaged and in the time stated.
I definitely recommend your pop up cardsand will purchase again.
September 1, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We're thrilled to hear your friend loved the card and that everything arrived just as expected. Your recommendation means the world to us, and we can’t wait to help you with your next purchase! 😊🌸
The quality of these cards is…
The quality of these cards is brilliant. I especially like the mini ones. I didn't realise they were available this way until recently. I would highly recommend purchasing.
August 26, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your wonderful feedback! We're thrilled to hear you love the quality, especially the mini cards—they’re definitely a favorite! Your recommendation means the world to us. If you ever need anything else, we’re here to help! 😊
Cards are beautiful
Cards are beautiful and packaged really well.
Only disadvantage was it took so long to get here, it was late getting to my friends 70th birthday.
Will order again but make sure I order well in advance.
August 23, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We’re delighted to hear you loved the cards and the packaging. We appreciate your understanding regarding the delivery time, and your plan to order earlier next time is a great idea. We look forward to helping you with your next order!
Lovely and easy site to browse
Lovely and easy site to browse, choose and buy. Take note of delivery timespan as I ordered a little too late, so my cards didn't arrive in time. But as it wasn't for any special occasion, they were delighted to open them on their return! I haven't seen them myself, but I'm told they look beautiful.
August 13, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words and feedback! We’re glad you found the site easy to use, and we appreciate the reminder about delivery times — it’s definitely something to keep in mind for future orders. We’re happy to hear the recipients enjoyed their cards, and we hope you get to see them soon too!
Superb quality cards
Superb quality cards. Fourth one I’ve bought now, & the recipients love them!
August 25, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your continued support! We’re thrilled to hear you love the cards and that your recipients do too. It means the world to us!
First time of ordering ,very pleased…Aug
First time of ordering ,very pleased with order fast delivery. I will have no hesitation in ordering again.
August 9, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! We’re thrilled to hear you’re pleased with your order and that it arrived quickly. We look forward to helping you again whenever you’re ready to shop with us!
Second order
Second order
My friends birthday is in January and she loves Sunflowers
I thought a little bit of Sunshine in the Winter would be lovely
September 3, 2025
Unprompted review
Reply from Petalpal
That’s such a lovely idea — a bit of sunshine in the winter is perfect, and sunflowers are always so uplifting! Your friend is going to love it 💛🌻
So special beautiful .
My friends absolutely loved these ,so ordering more,
great idea ,better than a gift..
September 3, 2025
Unprompted review
Reply from Petalpal
That’s so wonderful to hear! Thank you for the kind words — we're so glad your friends loved them! 💛 Ordering more is the best compliment — and we agree, sometimes a thoughtful surprise like this means even more than a gift. 😊🌻
Doesn't come from Australia like they make out 😡
Beware they ship from China
Still waiting for my Mum to get hers and I ordered over 3 weeks ago. Don't waste your money. Such a disappointment
Response to seller
YES you do ship from China, My Australia Post App has it all logged so stop lying!!!! Wish I could post a photo here of the screenshot of delivery coming from CHINA :( see everyone this company just lies lies lies do NOT buy from them!
August 23, 2025
Unprompted review
Reply from Petalpal
Hi Sunny,
I’m so sorry to hear your order has taken longer than expected. Our usual delivery timeframe is 5–10 days, so I completely understand your frustration.
Please be assured that we do not ship from China — all of our orders are dispatched locally.
If you could share your order number, I’d be more than happy to check on the status of your mum’s order for you.
Kind regards,
The PetalPal Team
Great quality and unique product
Easy to order and quick delivery. Beautifully quality crafted products.
September 1, 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We're thrilled to hear you found the ordering process easy and that your delivery arrived quickly. Even more so, we’re glad you love the quality of the product. Your support means a lot to us! 💛
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