Peter Barry Surveyors Reviews 739

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and efficiency. Many appreciate the prompt responses and clear communication throughout the process, making interactions pleasant and productive. The thoroughness of the surveys and the detailed reports provided by the surveyors are frequently mentioned as key strengths. However, some customers reported issues with communication, including unreturned calls and slow responses, leading to a feeling of disorganization and lack of transparency. A few reviewers also noted that the survey reports occasionally missed critical issues or were delivered later than expected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the helpfulness, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Response time

Consumers find response times to be positive, with many praising the quick turnaround of reports and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, efficiency, and... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers praising the prompt, pleasant, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Found Peter Barry via an AI search and couldn't be happier. They provided a very thorough RICS Level 3 survey for my Victorian flat in NW5. Communication was excellent throughout an... See more

Company replied

Rated 5 out of 5 stars

We found Peter Barry Surveyors via an AI search as we needed a party wall surveyor for a rather complex party wall rebuilding issue. Jaynell Mainoo handled our case and we are extremely happy with th... See more

Company replied

Rated 5 out of 5 stars

Our neighbour decided to make a planning application to build a two-story extension with the ground floor facing wall being built on the Party Wall boundary. From our first contact with PBS, through T... See more

Company replied

Rated 5 out of 5 stars

We are first time buyers, and our surveyor, David, was excellent. He had a phone call with us right after doing the inspection, and wrote a very thorough report with lots of photos. We had a few follo... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor
  3. Surveyor

Information provided by various external sources

Peter Barry is a well-established and highly respected multi office practice of Chartered Surveyors covering London and the inner M25 generally. For over 15 years, Peter Barry have been providing Valuations, Residential Surveys, Homebuyer Reports, Leasehold and Enfranchisement Valuations and Party Wall advice, making them continually ranked as the proven practice of choice for its clients. An often difficult and confusing process, is made that much easier and simpler, by the friendly and experienced team who are here to meet your specific needs. .


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Not the thorough inspection we paid £1,650 for

We paid £1,650 for an RICS Home Survey Level 3, the highest level of survey available, and the one specifically marketed as providing detailed advice on condition and hidden defects. Having recently moved in and begun renovation work, we are deeply disappointed by what the survey failed to identify or adequately communicate.

The very first thing we encountered upon moving in was a gas leak, which required emergency gas services and left us without heating for two weeks. The survey did give the gas installation a Condition Rating 3 and recommend an urgent check, but given the severity of what we found immediately on arrival, we feel the situation warranted far stronger and more specific language to ensure we fully understood the risk before purchase.

The electrical situation was similarly alarming. While the electrics were also rated Condition Rating 3, the report failed to mention that there are exposed electrical cables visibly protruding from walls throughout the property, and also running in and out of floorboards in multiple rooms. Crucially, while the floors were carpeted at the time of inspection, these cables would have been partially visible where they emerge at walls, skirting boards and floor level, something a thorough Level 3 inspection should have identified and explicitly flagged as a hazard. Beneath the flooring we also found an exposed cable accompanied by a cigarette, representing a serious fire risk that was entirely undocumented.

Upon removing the carpets, we found flooring in poor condition that the report described as "generally satisfactory." There are gaps in the first-floor boards large enough to see through to the floor below, and the staircase handrail is noticeably unstable, neither of which were flagged. The extent of poor DIY work throughout the property was also not reflected anywhere in the report.

We understand that carpets limit some aspects of inspection, and the report does acknowledge this. However, a Level 3 survey is supposed to go further than a surface visual probing, assessing risk, and flagging where urgent further investigation is needed. The report is heavily caveated throughout, with concerns consistently deflected to "further investigation". While some caveats are reasonable, the overall impression is of a document designed to limit liability rather than protecting the buyer.

We do not feel we received value for £1,650 and would strongly encourage anyone purchasing a property to seek a surveyor who communicates hazards clearly and takes active responsibility for their findings.

February 17, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for taking the time to leave a review. We’re sorry to hear that your experience didn’t meet expectations, and we’d really like the opportunity to look into this further.

As we’re unable to identify your job from the information provided, please could you share a few more details — such as the property address or the name the booking was made under — so we can locate your file and investigate properly?

You can contact us directly at surveying@peterbarry.co.uk 020 7183 2578, and we’ll be happy to help resolve this as quickly as possible.

Thank you again for your feedback.

Rated 5 out of 5 stars

I’m extremely happy with the service…

I’m extremely happy with the service from Peter Barry Surveyors. From start to finish, everything was handled quickly, brilliantly, and with complete professionalism. Communication was clear, the process was smooth, and the turnaround time exceeded my expectations.

I wouldn’t hesitate to recommend them to anyone looking for a reliable and efficient surveying service. Excellent experience all round.

Cemal Revan

February 9, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how smooth and professional the experience felt from start to finish, and that everything moved even faster than expected. It’s great to know the communication and overall service left such a strong impression.

Rated 5 out of 5 stars

Retrospective Red Book Valuation for a 3 Bed House

I worked with Steve Hobbs at Peter Barry Surveyors. I required a retrospective red book valuation for a 3bed house. From the first conversation, I knew Steve was the right surveyor for me. I spoke to quite a few but I instinctively recognised Steve's technical acumen. I am very pleased with the outcome. I would recommend Peter Barry surveyors wholeheartedly. They are technically sound, professional and helpful.

February 3, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how confidently Steve supported you with the retrospective Red Book valuation, and that his technical expertise stood out from the very first conversation. It’s great to know you’re happy with the outcome and we truly appreciate your wholehearted recommendation.

Rated 5 out of 5 stars

Peter Barry Surveyor Review

We were very pleased with our services from Peter Barry Surveyors. Callum Escott was professional and quick to respond. We would recommend this service to anyone seeking a qualified party wall surveyor.

January 19, 2026
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how professional and responsive Callum was throughout, and we appreciate your recommendation.

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with James Merewether and the team at Peter Barry Surveyors, and I couldn't be more impressed with their professionalism and expertise. From the very beginning, James was incredibly responsive, ensuring that all of my questions were answered promptly and thoroughly. The team provided detailed and accurate surveys that were crucial to our project, and their attention to detail was second to none.
What really stood out was their clear communication and commitment to delivering top-notch service. They went above and beyond to ensure the survey was completed on time, even with tight deadlines, and I felt confident throughout the entire process.
I highly recommend James Merewether and Peter Barry Surveyors to anyone in need of reliable and professional surveying services. Their dedication and knowledge truly set them apart!

December 24, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for such a thoughtful and detailed review. We’re really pleased to hear how impressed you were with James and the wider team.

Rated 5 out of 5 stars

Good service

We had a good experience with Peter Barry. We needed to organize a RICS-compliant survey for our house. The surveyor arrived at the appointed time, was easy to work with, and provided the survey just about within the indicated time frame (slightly more than 5 working days, but only slightly). The survey seemed accurate and comprehensive. So, we got what we were expecting.

October 8, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear you had a good experience and that the RICS‑compliant survey was delivered accurately and comprehensively. It’s great to know the process ran smoothly and within the expected timeframe.

Rated 5 out of 5 stars

Amrita made the process of agreeing a…

Amrita made the process of agreeing a party wall award with our neighbours very straightforward. Communication was very good and everything moved forward quickly.

August 21, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how smoothly Amrita helped you reach a party wall agreement and that the communication kept everything moving quickly.

Rated 5 out of 5 stars

Efficient and expert service

Very efficient, swift and friendly service for help with a party wall award which has provided peace of mind.

November 17, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear that the service felt efficient, friendly and gave you the peace of mind you needed with your party wall award.

Rated 5 out of 5 stars

Party Wall

Excellent Service
Argash Thasan was very helpful and professional from the offset, answered any concerns quickly and explained all the details of the process, highly recommend. Thank you

September 30, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how helpful and professional Argash was from the outset, and that his clear explanations and quick responses made the process straightforward. We appreciate the recommendation.

Rated 5 out of 5 stars

Callum Escott acted for me in Party…Wall matters between 53 and 55 Dynevor road, London, N16 0DL.

Callum Escott acted for me in Party Wall matters and I found him to very professional. I was pleased he was acting on my behalf. He was also very prompt on dealing with any queries I had. He also showed very good communication skills in dealing with his opposite number. He negotiated a good settlement when dealing with my neighbours surveyor. I would not hesitate to recommend him.

November 21, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how professionally Callum supported you throughout your party wall matter, and that his prompt communication and effective negotiation helped secure a positive settlement. It’s great to know you felt well represented, and we appreciate your recommendation.

Rated 5 out of 5 stars

PBS provides much improved peace of…

PBS provides much improved peace of mind when a neighbouring site is under major development. Thorough site checking, clear reporting and a total understanding of the legal issues around party wall agreements is just what you need. Highly recommended.

November 26, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear that our work provided the peace of mind you needed during your neighbour’s major development. Thorough checks, clear reporting and strong knowledge of party wall legislation are exactly what we aim to deliver, so it’s great to know this came through for you. We appreciate the recommendation.

Rated 5 out of 5 stars

Survey of my house in Bayston Road N16

The survey was carried out very efficiently and the report was clear, detailed and very helpful. I’m very pleased.

October 2, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear that the survey was carried out efficiently and that you found the report clear, detailed and genuinely helpful. It’s great to know you’re so pleased with the outcome.

Rated 5 out of 5 stars

Thorough and responsive surveyor

Super responsive surveyor, who conducted an extremely thorough survey for us. Shaun made time to investigate a couple of pieces before committing us to the full survey, and was happy to jump on a call and talk us through how to interpret the final report as first time buyers - would definitely recommend!

November 7, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how responsive and thorough Shaun was throughout your survey, and that he took the time to investigate key points before moving ahead. It’s great to know his guidance and explanations were especially helpful as first‑time buyers. We appreciate the recommendation.

Rated 5 out of 5 stars

Party Wall

This company contacted me offering their services for a party wall agreement, for a loft conversion my neighbours were proposing to undertake.
I made contact with some questions and was impressed with the way in which my queries were answered. The staff I dealt with were polite and professional. They were thorough in the preparation of the party wall agreement. Would recommend.

November 3, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how clearly and professionally your questions were handled, and that the team’s preparation of the party wall agreement left you feeling confident. It’s great to know the process felt thorough from start to finish, and we appreciate your recommendation.

Rated 4 out of 5 stars

Efficient

Efficient, courteous & quick turnaround from survey to report

October 22, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you.

Rated 5 out of 5 stars

Katie has been so very helpful woking…

Katie has been so very helpful woking as agreed surveyor for Party Wall Agreement keeping all sides happy. Very responsive too. I would not hesitate working with her again.

October 30, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how smoothly Katie handled the agreed‑surveyor role and that her responsiveness helped keep everyone on the same page. It’s great to know the process felt fair and well‑managed for all sides.

Rated 5 out of 5 stars

I would highly recommend using Peter…

I would highly recommend using Peter Barry Surveyors especially Katie Merchant she was amazing. They would respond immediately to emails and they dealt with our matter with extreme care and attention. Thank you for all your hard work we are very grateful.

October 7, 2025
Unprompted review
Peter Barry Surveyors logo

Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how well Katie supported you throughout the process and that her responsiveness, care and attention made such a positive difference. It’s wonderful to know the team handled everything promptly and with the level of detail you were hoping for. We’re very grateful for your kind words.

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