Peter Barry Surveyors Reviews 739

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and efficiency. Many appreciate the prompt responses and clear communication throughout the process, making interactions pleasant and productive. The thoroughness of the surveys and the detailed reports provided by the surveyors are frequently mentioned as key strengths. However, some customers reported issues with communication, including unreturned calls and slow responses, leading to a feeling of disorganization and lack of transparency. A few reviewers also noted that the survey reports occasionally missed critical issues or were delivered later than expected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the helpfulness, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Response time

Consumers find response times to be positive, with many praising the quick turnaround of reports and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, efficiency, and... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers praising the prompt, pleasant, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Found Peter Barry via an AI search and couldn't be happier. They provided a very thorough RICS Level 3 survey for my Victorian flat in NW5. Communication was excellent throughout an... See more

Company replied

Rated 5 out of 5 stars

We found Peter Barry Surveyors via an AI search as we needed a party wall surveyor for a rather complex party wall rebuilding issue. Jaynell Mainoo handled our case and we are extremely happy with th... See more

Company replied

Rated 5 out of 5 stars

Our neighbour decided to make a planning application to build a two-story extension with the ground floor facing wall being built on the Party Wall boundary. From our first contact with PBS, through T... See more

Company replied

Rated 5 out of 5 stars

We are first time buyers, and our surveyor, David, was excellent. He had a phone call with us right after doing the inspection, and wrote a very thorough report with lots of photos. We had a few follo... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor
  3. Surveyor

Information provided by various external sources

Peter Barry is a well-established and highly respected multi office practice of Chartered Surveyors covering London and the inner M25 generally. For over 15 years, Peter Barry have been providing Valuations, Residential Surveys, Homebuyer Reports, Leasehold and Enfranchisement Valuations and Party Wall advice, making them continually ranked as the proven practice of choice for its clients. An often difficult and confusing process, is made that much easier and simpler, by the friendly and experienced team who are here to meet your specific needs. .


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Planning application involving a Party Wall boundary.

Our neighbour decided to make a planning application to build a two-story extension with the ground floor facing wall being built on the Party Wall boundary. From our first contact with PBS, through Trina, I found them to be responsive, knowledgeable and efficient. The site visit made by Katie was well planned and thorough and all subsequent questions were answered promptly. Highly recommended.

September 15, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how reassuring and efficient the experience was from your first contact with Trina through to Katie’s thorough site visit. It’s great to know that the team’s responsiveness, knowledge and clear communication helped you navigate a complex two‑storey extension proposal with confidence. We appreciate the recommendation.

Rated 5 out of 5 stars

We recently worked with Justin and…

We recently worked with Justin and Niamh for our Level 3 survey and couldn’t have asked for a better experience. From start to finish, they were professional, reassuring and incredibly thorough. Justin’s attention to detail and clear explanations gave us real confidence in our decision-making, while Niamh kept everything moving smoothly with friendly and efficient communication.

Buying a home can be stressful, but their calm, honest and expert approach made the whole process feel much easier. We’d recommend them without hesitation to anyone needing a detailed and trustworthy survey.

October 7, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for such a warm and detailed review. We’re really pleased to hear how positive your experience was with Justin during your Level 3 survey.

Rated 5 out of 5 stars

Professional advice clearly explained

Professional advice given in a friendly manner. Clear and understandable explanation that enabled one to follow the nuances of Party Wall award process. Our surveyor was Jaynell; we highly recommend her for her excellent service.

September 30, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how clearly and helpfully Jaynell guided you through the nuances of the party wall process. It’s great to know her friendly, professional approach made everything easy to follow, and we appreciate your recommendation.

Rated 5 out of 5 stars

Faultless service

Faultless service, persevered to the bitter end of a complex and sensitive party wall agreement. Answered promptly. I had a strong impression that James Mereweather really cares about his work and wants to do a good job. They made our build less stressful.

October 14, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how well James supported you through what was clearly a complex and sensitive party wall matter.

Rated 5 out of 5 stars

Excellent service

Excellent service , pleasure to deal with. Quick and efficient. Would definitely recommend.

October 1, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your review, thank you.

Rated 5 out of 5 stars

Katie Merchant- Peter Barry

We used this company for a Party Wall agreement. Katie was extremely helpful and lovely to deal with. She was very professional in answering concerns & guiding us through process. We found all staff at Peter Barry in Particular Katie & Trina to be polite & efficient. We would be happy to use this company again.

September 25, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how helpful and professional Katie was throughout your party wall matter, and that her guidance made the process clear and easy to navigate.

Rated 5 out of 5 stars

We were appointed Katie Merchant as our…

We were appointed Katie Merchant as our surveyor, she was excellent. Great communication and extremely helpful throughout the process. We would definitely use Katie again, she is very knowledgable, highly recommend.
Mr & Mrs Livingstone.

September 1, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you, Mr & Mrs Livingstone, for your review. We’re really pleased to hear how positive your experience was with Katie.

Rated 5 out of 5 stars

Highly recommend

Highly recommend - very efficient services. Ayse was very brilliant, keeping us updated every step of the way and was always quick to respond to any questions or updates. It made the whole process smooth and stress free.

October 9, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review. We’re really pleased to hear how smooth and stress‑free the process felt, and that Ayse kept you fully updated with such efficiency and care.

Rated 5 out of 5 stars

Great service

Speedy, efficient and accurate work for my Lease Extension evaluation.

August 26, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you!

Rated 5 out of 5 stars

I had a very good service with Peter…

I had a very good service with Peter Barry Surveyors. Amrita especially helped me a lot with her expertise and knowledge in this field I would not be able to do a lot without her and the team.

September 12, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your positive feedback. We're delighted Amrita and the team could assist you with their expertise.

Rated 5 out of 5 stars

The whole team was great

Jaynell Mainoo was very helpful when booking, she understood I needed an inspection with a drone asap a she called as soon as there was a cancellation! David Breeze was great! I was at the property whilst he inspected and he was very helpful and answered questions! Cool drone! Thanks again team PBS! Highly recommended

August 18, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your kind words and feedback. We're glad Jaynell and David could assist you promptly and effectively. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great Service

Great service, we were able to book in our Level 3 survey quickly and got the report back within a week. Recommended.

September 8, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your positive feedback and recommendation. We're glad you were satisfied with our quick booking process and timely report delivery. We appreciate your trust in Peter Barry Surveyors and look forward to assisting you again.

Rated 5 out of 5 stars

Help to Buy survey required to sell our…

Help to Buy survey required to sell our home, the team worked quickly to ensure a speedy turnaround, navigating annual leave and bank holidays. Friendly and approachable.

August 25, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your positive feedback. We're glad our team could assist efficiently with the Help to Buy survey and navigate the process smoothly despite. We appreciate your kind words about our friendly and approachable service.

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company, they provided us with a prompt response to our enquiry and helpful information. Would recommend!

September 3, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your recommendation. We're glad our prompt response and helpful information met your expectations. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience. Both Ayse and Steve were very professional and quick to reply. Reasonably priced and Steve has been so helpful in providing advice on the back of the report. Thank you very much.

May 15, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your kind words and positive feedback. We're glad Ayse and Steve provided professional, prompt service and helpful advice. We look forward to assisting you again.

Rated 5 out of 5 stars

I found the end-to-end experience of…

I found the end-to-end experience of the surveying process from Peter Barry to be excellent. Ayse provided regular updates and, in amongst all of the other complexities of a house purchase it was refreshing to deal with a company who informed you when something would happen and then.. it happen just like they said it would. I'm happy to recommend Peter Barry's services to anyone.

August 15, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for taking the time to share your experience with us. We are delighted to hear that you found our surveying process and communication to be excellent, particulalry Ayse. We do appreciate your recommendation.

Rated 5 out of 5 stars

Good advice and informative

Callum was really professional and helpful. He explained the process clearly, gave good advice and ensured the process of obtaining a party wall agreement was as painless as possible. We would recommend him and use him again.

August 13, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you, Nicola, for your kind words. We're glad Callum provided clear advice and made the process smooth. We appreciate your recommendation and look forward to assisting you again in the future.

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