the product was nice but didn't fit well.
Quality: 3
Value for money: 3
Sold by Peter Christian Gentlemen's Outfitters (US)
The information on this page is based solely on product reviews written by customers of Peter Christian Gentlemen's Outfitters (US) via Trustpilot.
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Quality
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Fast delivery of high quality product.
Quality: 5
Value for money: 5
Beautifully light while warm and substantial. Fit so well designed that it looks like it was made for him. And he looks so handsome and HAPPY when he wears it. LOVE the hug the gorgeous collar gives him.
Quality: 5
Value for money: 5
My PC jacket is exactly as how I wanted it to be; the color is true to how it was described; the sizing is a perfectly accurate cut; the price was certainly worthy of the English craftsmanship.
Quality: 5
Value for money: 5
Quality in every way.
Quality: 5
Value for money: 5
Excellent for the priced charged.
Quality: 5
Value for money: 5
The pants fit my husband perfectly, and they are exactly as described in the catalog. The only problem occurred with my local post office and the delivery.
Quality: 5
Value for money: 5
Bad connection and sales associate spoke poor english
Quality: 2
Reply from Peter Christian Gentlemen's Outfitters (US)
Dear Customer,
We are very sorry to hear of your experience and we thank you for providing your honest feedback.
We are very grateful to receive assistance from a dedicated team of staff who answer our 'out of hours' sales and customer care queries, however should you wish to reach a member of our team here at our headquarters in Partridge Green, UK, please contact (631) 621-5255 between the UK hours of 9am and 5pm Monday to Friday.
Kind Regards,
Customer Care Team
Peter Christian
Great product for a fair price
Quality: 5
Value for money: 5
Understated casual elegance
Quality: 5
Value for money: 5
My husband Jim loves them fit is perfect in everyway and very classy looking and very comfortable
Quality: 5
Value for money: 5
Reply from Peter Christian Gentlemen's Outfitters (US)
Good Morning,
Thank you so much for taking the time to leave such a kind and positive review about your experience with us. We truly appreciate your support and are delighted to hear that you’re happy with your purchase!
We noticed that the rating you left was 1 star, which might have been a little mistake since your comments were so positive. If it was, we’d be grateful if you could amend the rating to reflect your review.
To update your rating:
Log in to your Trustpilot account.
Go to your profile, where you’ll find your review for us.
Click on the review, then select "Edit."
Adjust the star rating, and press "Submit."
Thank you again for your support, and please don’t hesitate to reach out if you need any assistance. We look forward to serving you again soon!
Best regards,
Peter Christian
I received the Peter Christian catalog and reviewed their products looking for colored pants in a pleated style. Once I determined those I wished to purchase, I called to place the order. The person who answered the telephone took my order but did not understand me clearly because I had to repeat myself. Normally, I just order online, but I had some questions about several items. This order taker was not able to answer my questions so I just placed the order to see what the product would be like. My order arrived within one week, which I feel is fair seeing that it is shipped from the UK to the US. I was very pleased with the quality of the fabric of the chinos and the cut that I ordered. Next time I need more man's pants I will most likely order again from this vendor.
Quality: 5
Value for money: 4
Reply from Peter Christian Gentlemen's Outfitters (US)
Good Afternoon,
Thank you for taking the time to share your experience with us. I’m pleased to hear that you were satisfied with the quality of the chinos and their cut.
I’m sorry to hear that there were issues with the clarity of communication when placing your order and that your questions were not fully addressed. We will review this feedback to improve our service and ensure that our team is better equipped to assist with product inquiries.
In answer to your query, a wool-blend is generally slightly more durable due to wool fibers naturally being more resilient than cotton. Additionally, our luxury wool and silk options do come in a pleated front, contrary to the flat front that you were advised. I apologise for this misinformation.
For product information queries, it is best to call our customer service line between Monday and Friday, 4 am to 12 pm (EST). This will connect you to our head office, where agents are best equipped to answer such queries.
We look forward to serving you again in the future. If you have any further questions or need assistance with future orders, please don’t hesitate to reach out.
Kind Regards, Peter Christian
Good product the size was to small hoping to get a better size next time
Quality: 4
Value for money: 4
Very nice material in jackets and good fit
Quality: 5
Value for money: 5
Beautiful colors
Quality: 5
Value for money: 5
You have excellent teams.
Quality: 5
Value for money: 5
One of the belts stretches
Quality: 4
Value for money: 3
The company representative was helpful, and the order was executed very quickly.
Quality: 5
It’s lovely
The person I worked with was very helpful - a great experience - as usual with PC!
Quality: 5
Value for money: 5