Telephone Order

Telephone Order Reviews

A product’s star rating is calculated as the average of all its reviews.


Peter Christian Gentlemen's Outfitters (US) logo

Sold by Peter Christian Gentlemen's Outfitters (US)

peterchristianoutfitters.com

5.4K Reviews

4.4

The information on this page is based solely on product reviews written by customers of Peter Christian Gentlemen's Outfitters (US) via Trustpilot.


Here’s what people highlighted

Quality

4.7

172 ratings

Value for money

4.6

157 ratings


All reviews


Rated 5 out of 5 stars

I like it and have more than a dozen pairs.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I had to return them. They were very large in the legs. They were definitely designed for a man with a very stocky build or very athletic lakes.

Quality: 4
Value for money: 4
Rated 1 out of 5 stars

I have never received either jacket.

Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Good Morning,

I am sorry to hear that you have not yet received your order. I have just checked the tracking details for your order, and it seems there has been no update on the tracking number since the 9th of June. Due to this, I will pass your order number and situation to our customer service t
eam, who will be able to investigate the whereabouts of your order.

I apologise for the delay in receiving your order and any inconvenience caused.

Kind Regards, Peter Christian

Rated 5 out of 5 stars

Very nice

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Easy to complete order. Very helpful salesperson.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Quality clothing fair prices

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Fit was great and appearance was complimented

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Good look fits well 👍

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

Agent able to process return but had little product knowledge for replacement. Unable to connect phone order to my account number. This led to problems. Will not buy again.

Peter Christian Gentlemen's Outfitters (US) logo

Reply from Peter Christian Gentlemen's Outfitters (US)

Dear Customer,

Thank you for your review. Please do accept our apologies, I am very sorry. We do have our sales line open 24 hours a day, however our head office are available between 4am-12pm (EST), Monday to Friday as we are based in the UK. For specific products queries or help from our Custome
r Services team, we would suggest calling our head office.

Alternatively, you can email us directly here https://peterchristian.zendesk.com/hc/en-us/requests/new at any time and we will respond at the earliest availability.

Please be assured your comments regarding your call with us will be passed on to the appropriate persons.

Best Wishes,
Peter Christian

Rated 3 out of 5 stars

Very good quality

Quality: 4
Value for money: 4
Rated 1 out of 5 stars

Quality is very good fabrics, design and colors

Quality: 1
Value for money: 1
Rated 3 out of 5 stars

Nice shirt, but not wash and wear. Requires ironing, not indicated in description.

Quality: 4
Value for money: 3
Rated 4 out of 5 stars

Fits well and is light weight.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I ordered six trousers and, when received, they did not fit - an issue of US vs. UK sizes. The person with whom I spoke on the phone was extremely helpful and I reordered the chinos whcih, when received, fit perfectly. The quality of the trousers is impeccable and I am very pleased with them and the service and attention I received.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Prompt delivery and good fit

Quality: 4
Value for money: 4
Rated 3 out of 5 stars

I’m rating the phone right? Not the product at this time right? The phone call became confusing when closing the sale. Your catalog provided a discount code that your phone representative had difficulty in applying. What concerned me is refused to get a supervisor to correct this situation. Therefore, this will affect future ordering with you.

Quality: 3